Automotive Technology Preview
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code:

MYO009

Course Name:

Total quality Management

Semester:

Fall
Spring

Course Credits:

ECTS

Language of instruction:

Turkish

Course Condition:

Does the Course Require Work Experience?:

Type of course:

Departmental Elective

Course Level:

Associate

TR-NQF-HE:5. Master`s Degree

QF-EHEA:Short Cycle

EQF-LLL:5. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator:

Öğr. Gör. VOLKAN KALENDER

Course Lecturer(s):

Muhammed Mahmut YILDIZ

Course Assistants:

Course Objective and Content

Course Objectives:

It conveys the methods used for the examination, improvement, applicability and continuity of improvement of the conditions required for the total quality method in society and enterprises.

Course Content:

Development of the concept of quality, global competition and new management paradigms Differences between total quality management and classical management Total quality management philosophies and principles Total quality management tools Total quality management practices Quality control circles Operation of total quality management as a process Leadership and importance in total quality management Total quality management conditions for success. Criticisms of total quality management.

Learning Outcomes

The students who have succeeded in this course;
1) Learns about the identification of total quality management and historical development.
2) Describes ISO quality management.
3) Learns about process management.
4) Learns how the total quality management course will affect professional development.

Course Flow Plan

Week	Subject	Related Preparation
1)	Total definition of quality management, historical development of quality management
2)	Quality, management, general and basic terms
3)	Basic concepts of total quality management
4)	Features, benefits and training of total quality management
5)	Basic parameters that affect quality
6)	Organization chart of total quality management, its implementation and basic tools used
7)	Quality costs
8)	Midterm Exam
9)	Quality management tools, Decision making in solving problems
10)	Quality circles
11)	Statistical quality control
12)	Process management
13)	Quality management standards
14)	Six sigma
15)	Final Exams

Sources

Course Notes / Textbooks:	Toplam Kalite Yönetimi - Canan Çetin Toplam Kalite Yönetimi - Ahmet Yatkın
References:	Toplam Kalite Yönetimi - Canan Çetin Toplam Kalite Yönetimi - Ahmet Yatkın

Course - Program Learning Outcome Relationship

Course Learning Outcomes	1	2	3	4
Program Outcomes
1) To be one of the Automotive Technicians who have the qualifications needed by the developing and constantly changing automotive industry and other sectors related to automotive industry organizations.
2) New technology recognizes the materials of engine and system elements, finds faults, and uses diagnostic test devices.
3) Has the ability to use basic computer software and hardware and report preparation techniques required by the field.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Average	3 Highest

	Program Outcomes	Level of Contribution
1)	To be one of the Automotive Technicians who have the qualifications needed by the developing and constantly changing automotive industry and other sectors related to automotive industry organizations.	1
2)	New technology recognizes the materials of engine and system elements, finds faults, and uses diagnostic test devices.
3)	Has the ability to use basic computer software and hardware and report preparation techniques required by the field.

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Midterms	1	% 40
Final	1	% 60
total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Preparation for the Activity	Spent for the Activity Itself	Completing the Activity Requirements	Workload
Course Hours	42	1			42
Midterms	1	13			13
Final	1	20			20
Total Workload					75