Turkish Language and Literature Preview
Bachelor	TR-NQF-HE: Level 6	QF-EHEA: First Cycle	EQF-LLL: Level 6

Course Introduction and Application Information

Course Code:

UNI212

Course Name:

Communication Skills for Healthcare Professionals

Semester:

Spring
Fall

Course Credits:

ECTS

Language of instruction:

Turkish

Course Condition:

Does the Course Require Work Experience?:

Type of course:

University Elective

Course Level:

Bachelor

TR-NQF-HE:6. Master`s Degree

QF-EHEA:First Cycle

EQF-LLL:6. Master`s Degree

Mode of Delivery:

E-Learning

Course Coordinator:

Dr. Öğr. Üy. YASEMİN TORUN

Course Lecturer(s):

Yasemin TORUN, PHD

Course Assistants:

Course Objective and Content

Course Objectives:

In this course students will able to understand the process of communication and use it effectively, have the basic skills in oral and written communication, self-expression, communication skills, to increase the group and learn to take an active role in the health care team aims to develop effective communication and the ability to provide

Course Content:

The concept of communication to the students who take this course the importance of communication in human relationships and the factors that affect communication, the main characteristics and requirements of daily human life, effective communication methods, the importance of Health Communication, group dynamics and communication in groups, therapeutic communication, the fundamentals of professional communication and professional communication skills, in special cases, to have information about how to communicate with individuals and groups.

Learning Outcomes

The students who have succeeded in this course;
1) It describes the communication process, its elements and how it works.
2) Learns verbal and non-verbal communication methods.
3) Defines the concepts of human, self-knowledge, communication, professional communication, conflict and anger.
4) Have basic skills to communicate effectively in daily and professional life
5) Applies assertive behavior, effective anger and conflict management strategies, and helpful communication skills in his/her social and professional life.
6) Develops labor skills that will ensure their employability
7) Learns to communicate for the benefit of the patient and applies relevant telepathic communication strategies

Course Flow Plan

Week	Subject	Related Preparation
1)	Introduction & Lecture Presentation (Importance of communication, course content and expectations)
2)	Communication Concept and Process
3)	Communication components
4)	Types of Health communication
5)	Communication Models in Health Communication
6)	The Role of Perceptions in Communication
7)	Errors of Perception Made in Communication
8)	Fundamentals of Professional Communication
9)	Therapeutic Communication
10)	Therapeutic Communication Strategies
11)	Professional Communication Skills 1
12)	Professional Communication Skills 2
13)	In-Group Communication Skills
14)	Communication in Special Cases
15)	Finals Week
16)	Finals Week
16)	Finals Week

Sources

Course Notes / Textbooks:	• İnci Çınarlı, Sağlık İletişimi ve Medya, Ankara: Nobel Yay. Dağ., 2008. - Aysel Aziz, İletişime Giriş, Hiberlin, 2016. • Judith Lazar, İletişim Bilimi, çev. Cengiz Anık, Vadi Yayınları, Ankara • Hasan Tutar, Kemal Yılmaz,Genel İletişim Kavram ve Modeller, Seçkin Yay. Ankara 2008 • Oskay, Ünsal. İletişimin ABC’si, İstanbul: İnkılâp Yayınevi, 2014 •
References:	Michel Bourse ve Halime.Yücel, İletişim Bilimlerinin Serüveni, İstanbul: Ayrıntı Yay., 2012 • Marziye İlhan, Sağlık Çalışanlarının İletişimi, İstanbul: Beta Bas. Yay. Dağ., 2018Ders sunumları ve notları

Course - Program Learning Outcome Relationship

Course Learning Outcomes	1	2	3	4	5	6	7
Program Outcomes
1) Knows grammatical features of Turkish language.
2) Have knowledge of examining the properties of Turkish within the framework of universal linguistics rules.
3) Establishes the relationship between language and literature, active writing and interpretation activities.
4) Uses computer software, and information and communication technologies at least at the European Computer Driving License Basic Level.
5) Uses Turkish in terms of intonation and emphasis aesthetically; writes accurate, comprehensible, effective articles in terms of spelling and punctuation.
6) Knows and uses the current information and resources in the field.
7) Understands the historical and modern Turkish texts written with different alphabets, transmits them to modern Turkish.
8) Uses the knowledge and skills acquired in the field of Turkish language and literature in other fields of social sciences.
9) Have knowledge of analyzing and evaluating literary works belonging to classical and modern periods with comparative methods.
10) Examine and evaluate the Turkish works in the social and cultural context.
11) Uses a foreign language at B1 General Level at least in terms of European Language Portfolio criteria.
12) Makes interpretation, commentary, interpretation, analysis and analysis by using traditional methods used in understanding, explaining and interpreting the old Turkish literature texts.
13) Uses philological, etymological and semantic approaches to understanding texts.
14) Respects social, cultural and individual differences, universal values and human rights in scientific and professional activities.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Average	3 Highest

	Program Outcomes	Level of Contribution
1)	Knows grammatical features of Turkish language.
2)	Have knowledge of examining the properties of Turkish within the framework of universal linguistics rules.
3)	Establishes the relationship between language and literature, active writing and interpretation activities.
4)	Uses computer software, and information and communication technologies at least at the European Computer Driving License Basic Level.
5)	Uses Turkish in terms of intonation and emphasis aesthetically; writes accurate, comprehensible, effective articles in terms of spelling and punctuation.
6)	Knows and uses the current information and resources in the field.
7)	Understands the historical and modern Turkish texts written with different alphabets, transmits them to modern Turkish.
8)	Uses the knowledge and skills acquired in the field of Turkish language and literature in other fields of social sciences.
9)	Have knowledge of analyzing and evaluating literary works belonging to classical and modern periods with comparative methods.
10)	Examine and evaluate the Turkish works in the social and cultural context.
11)	Uses a foreign language at B1 General Level at least in terms of European Language Portfolio criteria.
12)	Makes interpretation, commentary, interpretation, analysis and analysis by using traditional methods used in understanding, explaining and interpreting the old Turkish literature texts.
13)	Uses philological, etymological and semantic approaches to understanding texts.
14)	Respects social, cultural and individual differences, universal values and human rights in scientific and professional activities.

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Quizzes	3	% 60
Final	1	% 40
total		% 100
PERCENTAGE OF SEMESTER WORK		% 60
PERCENTAGE OF FINAL WORK		% 40
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Workload
Course Hours	14	56
Study Hours Out of Class	2	2
Quizzes	9	33
Final	4	26
Total Workload		117