Opticianry Preview
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code:

SHM025

Course Name:

Communication in Health

Semester:

Spring

Course Credits:

ECTS

Language of instruction:

Turkish

Course Condition:

Does the Course Require Work Experience?:

Type of course:

Departmental Elective

Course Level:

Associate

TR-NQF-HE:5. Master`s Degree

QF-EHEA:Short Cycle

EQF-LLL:5. Master`s Degree

Mode of Delivery:

E-Learning

Course Coordinator:

Öğr. Gör. MERVE KARABIYIK

Course Lecturer(s):

Öğr. Gör. MERVE KARABIYIK

Course Assistants:

Course Objective and Content

Course Objectives:	To evaluate possible communication methods in order to prevent possible communication conflicts in health services and to ensure effective communication between health personnel and patient. To be able to evaluate developments in the field of health communication and to discuss the role of media in health communication.
Course Content:	Concept of communication, body language, verbal and nonverbal communication techniques, patient psychology, communication disturbances, communication with patient relatives and private patients, health literacy and campaign process in health communication.

Learning Outcomes

The students who have succeeded in this course;
1) Defines the basic concepts of communication.
2) Uses and interprets verbal and nonverbal communication techniques to communicate effectively.
3) Explains the importance of health communication and interdisciplinary health communication.
4) Knows the patient psychology and the phases of the patients and uses effective communication techniques in these stages.
5) Knows the communication techniques used in health institutions and which departments perform these communication techniques and applies these techniques.
6) Knows the concept of health literacy and makes professional literature review.
7) Knows the importance of media in health communication and uses media in accordance with ethical values.

Course Flow Plan

Week	Subject	Related Preparation
1)	Introduction to the course, General Concepts, Course Objectives and Learning Objectives
2)	Communication Concept and Communication Process
3)	Body Language, Oral and Nonverbal Communication
4)	The Notion of Health and Disease; Patient Psychology and Verbal Communication Styles in Patient Communication.
5)	Patient Rights, Patient Satisfaction and Possible Results
6)	Communication with Patient Relatives and Special Patients
7)	General Evaluation and Exam Preparation
8)	Half term Exams
9)	Definition of health services, health systems, classification and levels, preventive health services, health promotion and general information about the Turkish health system.
10)	Examination of studies on the effect of health communication in preventive health services and in health promotion
11)	The concept of health literacy and the impact of health communication in this area
12)	Presentation Homework - Examples of Positive and Negative Behavior in Health Communication/Article/Health Communication Campaign Project
13)	Presentation Homework - Examples of Positive and Negative Behavior in Health Communication/Article/Health Communication Campaign Project
14)	Presentation Homework - Examples of Positive and Negative Behavior in Health Communication/Article/Health Communication Campaign Project

Sources

Course Notes / Textbooks:	Dr. Yüksek Demirel , Sağlık Hizmetlerinde Sağlıklı İletişim, Güneş Kitapevi-2016. Prof. Dr. Ayla Okay, Sağlık İleitşimi, Derin yayınları, 2017. Prof. Dr. Erkan Yüksel (ed.), Sağlık Kurumlarında İletişim, Anadolu Üniversitesi Yayınları.
References:	Dr. Yüksek Demirel , Sağlık Hizmetlerinde Sağlıklı İletişim, Güneş Kitapevi-2016. Prof. Dr. Ayla Okay, Sağlık İleitşimi, Derin yayınları, 2017. Prof. Dr. Erkan Yüksel (ed.), Sağlık Kurumlarında İletişim, Anadolu Üniversitesi Yayınları.

Course - Program Learning Outcome Relationship

Course Learning Outcomes	1	2	3	4	5	6	7
Program Outcomes
1) Knows the basic terms used in optics, the history of optics, its development and the profession of optician.
2) Knows the environmental, social and ethical problems related to her\his profession and assumes the responsibilities related to them.
3) Observes the health and safety measures related to her\his profession.
4) It adopts the total quality philosophy and supports the relevant corporate processes.
5) Gains the basic math and physics knowledge required in the optician profession.
6) Learns information technologies, uses basic computer programs and professional software programs.
7) Knows eye anatomy and optics, has information about eye diseases.
8) Learns the refraction errors, knows the optical equipment used to correct these defects, measures the diopters of optical glasses by means of a phonometer, and determines the type of lens.
9) Knows the properties of materials defined in optics and recognizes optical instruments.
10) She/He reads the prescriptions prepared by the ophthalmologist, supplies the optical equipment, selects the most suitable glass and frame for the patient, and performs the most appropriate glasses assembly procedures in order to eliminate or alleviate vision disorders.
11) When there is a problem with optical materials in the optician laboratory or establishment, she/he understands and fixes the problem.
12) Obtains the knowledge of history belonging to the Ottoman and Republican Periods.
13) Learns Turkish language structure and acquires a basic level of English grammer that will enable her/him to communicate.
14) He/she makes the necessary financial planning in his/her institution and has general accounting knowledge.
15) The researcher is open to changes, has creative, program-solving skills and the ability to share solution suggestions.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Average	3 Highest

	Program Outcomes	Level of Contribution
1)	Knows the basic terms used in optics, the history of optics, its development and the profession of optician.
2)	Knows the environmental, social and ethical problems related to her\his profession and assumes the responsibilities related to them.
3)	Observes the health and safety measures related to her\his profession.
4)	It adopts the total quality philosophy and supports the relevant corporate processes.
5)	Gains the basic math and physics knowledge required in the optician profession.
6)	Learns information technologies, uses basic computer programs and professional software programs.
7)	Knows eye anatomy and optics, has information about eye diseases.
8)	Learns the refraction errors, knows the optical equipment used to correct these defects, measures the diopters of optical glasses by means of a phonometer, and determines the type of lens.
9)	Knows the properties of materials defined in optics and recognizes optical instruments.
10)	She/He reads the prescriptions prepared by the ophthalmologist, supplies the optical equipment, selects the most suitable glass and frame for the patient, and performs the most appropriate glasses assembly procedures in order to eliminate or alleviate vision disorders.
11)	When there is a problem with optical materials in the optician laboratory or establishment, she/he understands and fixes the problem.
12)	Obtains the knowledge of history belonging to the Ottoman and Republican Periods.
13)	Learns Turkish language structure and acquires a basic level of English grammer that will enable her/him to communicate.
14)	He/she makes the necessary financial planning in his/her institution and has general accounting knowledge.
15)	The researcher is open to changes, has creative, program-solving skills and the ability to share solution suggestions.

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Midterms	4	% 40
Final	1	% 60
total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Workload
Course Hours	13	26
Study Hours Out of Class	13	38
Midterms	1	1
Final	1	1
Total Workload		66