UNI194 Problem Solving TechniquesIstinye UniversityDegree Programs E-commerce and Marketing (Evening Education)General Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
E-commerce and Marketing (Evening Education)

Preview

Associate TR-NQF-HE: Level 5 QF-EHEA: Short Cycle EQF-LLL: Level 5

Course Introduction and Application Information

Course Code: UNI194
Course Name: Problem Solving Techniques
Semester: Spring
Course Credits:
ECTS
5
Language of instruction: Turkish
Course Condition:
Does the Course Require Work Experience?: No
Type of course: University Elective
Course Level:
Associate TR-NQF-HE:5. Master`s Degree QF-EHEA:Short Cycle EQF-LLL:5. Master`s Degree
Mode of Delivery: E-Learning
Course Coordinator: Dr. Öğr. Üy. TAYFUN UTAŞ
Course Lecturer(s): Asst.Prof. Üyesi Tayfun Utaş
Course Assistants:

Course Objective and Content

Course Objectives: This course aims to ensure the smooth flow of the process in product and service processes and to transform it into a culture. This course is to teach students how to prevent and manage the probabilities of problems proactively without problems, instead of understanding the solution after the problem occurs. In addition to teaching modern techniques, the course teaches how to manage as a team by taking into account the basic elements of human management, and to place the culture of integration.
Course Content: Problems , matrix systems, team work , problem solving tools , quality tools

Learning Outcomes

The students who have succeeded in this course;
1) problem solving
2) team works
3) systems

Course Flow Plan

Week Subject Related Preparation
1) what is thE PROBLEM ? PC power point presendations
2) Problem solving systems "
3) Decision Making "
4) Lean tools "
5) KAİZEN A3 management "
6) Proces Mnagement "
7) midterm
8) Statistic 7 tool "
9) Statsitic "
10) project management "
11) lean value map workshop "
12) lean value maping workshop -2 "
13) lidership "
14) FMEA "
15) FİNAL EXAM

Sources

Course Notes / Textbooks: Sunuşlar /presendation
References: 7 KALİTE ARACI , SEVEN QUALİTY TOOLS . CA ISBN : 6904464660-56 M.ALTUR

Course - Program Learning Outcome Relationship

Course Learning Outcomes

1

2

3

Program Outcomes
1) To have the ability to understand and apply basic concepts in the field of e-commerce and marketing
1) Having detailed technical and professional application skills in subjects such as mobile marketing, digital media marketing, social media usage, digital analysis and measurement.
2) Having the ability to catch up with the speed of the digital age and keep their information up to date

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Average 3 Highest
       
Program Outcomes Level of Contribution
1) To have the ability to understand and apply basic concepts in the field of e-commerce and marketing
1) Having detailed technical and professional application skills in subjects such as mobile marketing, digital media marketing, social media usage, digital analysis and measurement.
2) Having the ability to catch up with the speed of the digital age and keep their information up to date

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Project 1 % 50
Midterms 1 % 20
Final 1 % 30
total % 100
PERCENTAGE OF SEMESTER WORK % 70
PERCENTAGE OF FINAL WORK % 30
total % 100

Workload and ECTS Credit Calculation

Activities Number of Activities Preparation for the Activity Spent for the Activity Itself Completing the Activity Requirements Workload
Course Hours 14 0 3 42
Project 1 50 50
Midterms 1 0 10 10
Final 1 20 20
Total Workload 122