ISTINYE UNIVERSITY BİLGİ PAKETİ / DERS KATALOĞU
| Civil Avitation Cabin Services (Evening Education) | |||||
| Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 | ||
Course Introduction and Application Information
| Course Code: | SHK104 | ||||
| Course Name: | Organization and Responsibilities in Aviation | ||||
| Semester: | Spring | ||||
| Course Credits: |
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| Language of instruction: | Turkish | ||||
| Course Condition: | |||||
| Does the Course Require Work Experience?: | Yes | ||||
| Type of course: | Compulsory Courses | ||||
| Course Level: |
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| Mode of Delivery: | Face to face | ||||
| Course Coordinator: | Öğr. Gör. ÖZLEM TEZEKEN | ||||
| Course Lecturer(s): | Özlem Tezeken, Leyla Akalp | ||||
| Course Assistants: |
Course Objective and Content
| Course Objectives: | Informing the students about the Aviation Rules, job descriptions and work discipline that cabin crew must comply with. To raise awareness about the profession. |
| Course Content: | The Airline's organizational structure and the duties and responsibilities of cabin crew within the structure. |
Learning Outcomes
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The students who have succeeded in this course;
1) Organizational structures of Arline Companies and presentation of departments 2) To teach the procedures and standards to be followed by cabin crew. 3) To introduce national and international aviation regulations. 4) Introduce cabin crew performance management criterias. 5) To Introduce Cabin Crew Health precautions. 6) Introduce cabin crew training and certification procedure 7) To raise awareness about uniform rules. |
Course Flow Plan
| Week | Subject | Related Preparation |
| 1) | Course Syllabus, Purpose of the Course, Cabin Crew Manual, Vision and Mission of Airlines, Organizational Structures of Airlines, Basic Values and Principles of the Employee. | |
| 2) | Duties and Responsibilities of the Personnel, Hierarchical Order in Flight Operations, Duties and Responsibilities of the Chief Cabin Crew/ Purser | |
| 3) | Duties and Duties of a Cabin Attendant, Requirements to become a Cabin Attendant | |
| 4) | Cabin Crew's Duty Start Time, Arrival and Departure of Cabin Crew, Accommodation Procedures and Rules to be Followed in Hotels. | |
| 5) | CDeadhead Flights, Rules to be Followed by Deadhead Flights, No Smoking , Passport ,Visa and Customs Procedures , Mobile Phone Usage Procedures , Currency , Postal Transport and Exchange Procedures | |
| 6) | Documents that Cabin Crews are obliged to Carry, Aircraft Briefcase | |
| 7) | Individual Representation of the Airline Operator and Uniform Usage Rules, Materials That Cabin Crew Should Have With Them On The Flight, Certificate Validity, Cabin Crew Competence and Performance Criteria | |
| 8) | MIDTERM | |
| 9) | Individual Representation of the Airline Operator and Uniform Usage Rules, Materials That Cabin Crew Should Have With Them On The Flight, Certificate Validity, Cabin Crew Competence and Performance Criteria | |
| 10) | National Civil Aviation Authorities, Turkish Director General of Civil Aviation -DGCA; Safety And Security Inspectıons,SAFA, SANA, SACA Safety Audits, Procedures to be Followed During Audits | |
| 11) | The Procedure For Determining The Number Of Cabin Attendant In The Crew, Inexperienced Cabin Crew Member, Non-Cabin Crew Personnel Or Crew Members , Foreign Cabin Attendants, Common Language Use | |
| 12) | Incapacity Cabin Crew in Flight Operation, Health Precautions of Cabin Crew | |
| 13) | Health Precautions of Cabin Crew; Vaccination, Blood Donation, Deep Water and Sea Dives, Flight Duty Periods and Limits, Minimum Free Time, Flight Crew Service, Sleep-Rest, Anesthesia | |
| 14) | Health Precautions of Cabin Crew; Sickness on Duty And Procedures to be Applied in International Flights, Work Accident And Reporting, Birth and Death Incidents on the Airplane | |
| 15) | General Repetition | Lecture Notes |
Sources
| Course Notes / Textbooks: | Ders Notları |
| References: | Lecture notes |
Course - Program Learning Outcome Relationship
| Course Learning Outcomes | 1 |
2 |
3 |
4 |
5 |
6 |
7 |
|---|---|---|---|---|---|---|---|
| Program Outcomes |
Course - Learning Outcome Relationship
| No Effect | 1 Lowest | 2 Average | 3 Highest |
| Program Outcomes | Level of Contribution |
Assessment & Grading
| Semester Requirements | Number of Activities | Level of Contribution |
| Midterms | 1 | % 40 |
| Final | 1 | % 60 |
| total | % 100 | |
| PERCENTAGE OF SEMESTER WORK | % 40 | |
| PERCENTAGE OF FINAL WORK | % 60 | |
| total | % 100 | |
Workload and ECTS Credit Calculation
| Activities | Number of Activities | Preparation for the Activity | Spent for the Activity Itself | Completing the Activity Requirements | Workload | ||
| Course Hours | 2 | 14 | 28 | ||||
| Homework Assignments | 1 | 20 | 20 | ||||
| Midterms | 1 | 26 | 26 | ||||
| Final | 1 | 26 | 26 | ||||
| Total Workload | 100 | ||||||