Course Introduction and Application Information

Course Code:

ANS002

Course Name:

Quality and Accreditation in Health

Semester:

Spring

Course Credits:

ECTS

Language of instruction:

Turkish

Course Condition:

Does the Course Require Work Experience?:

Type of course:

Departmental Elective

Course Level:

Array

TR-NQF-HE:Array. Master`s Degree

QF-EHEA:Array

EQF-LLL:Array. Master`s Degree

Mode of Delivery:

E-Learning

Course Coordinator:

Öğr. Gör. ATİYE TÜRKER

Course Lecturer(s):

Course Assistants:

Course Objective and Content

Course Objectives:	The objective of this course is for each student; First of all, it is aimed to raise awareness about the responsibilities of employees about quality and accreditation in health institutions, which are better to teach what the understanding of quality means.
Course Content:	The concept of quality development in the history of the concept of quality in the world and in Turkey, standards, accreditation and standardization concepts, the concept of quality in health services, measurement of the concept of quality of health care and health quality standards (SKS Version 5), related to quality measurement in healthcare practices

Learning Outcomes

The students who have succeeded in this course;
1) Quality related basic planning.
2) Form the historical background of quality concept.
3) Explain the importance of quality concept.
4) Define what quality means in health services.
5) It is used in practice by learning quality standards in health after graduation.
6) Applying the quality standards used in health institutions.
7) Explain how quality is measured in the provision of health services.
8) Share the situations showing the poor quality in the current applications with management.

Course Flow Plan

Week	Subject	Related Preparation
1)	Introduction to the Course, Course Objectives and Learning Objectives	Course presentations
2)	Definition of Quality Concept	Course presentations
3)	Quality Concept in Health Services	Course presentations
4)	Standard, Accreditation and Standardization Concepts	Course presentations
5)	Customer Satisfaction in Health Care Institutions	Course presentations
6)	Measurement of Quality in Health Services	Course presentations
7)	Teamwork in Quality Improvement	Course presentations
8)	Midterm
9)	Continuous improvement	Course presentations
10)	Tools Used in Quality Improvement	Course presentations
11)	Measuring the Quality of Health Care in Turkey	Course presentations
12)	Certification and Quality Awards	Course presentations
13)	Patient Safety	Course presentations
14)	An overview	Course presentations
15)	Final
16)	Final

Sources

Course Notes / Textbooks:	Marşap, A. (2014). Sağlık İşletmelerinde Kalite, İstanbul: Seçkin Yayıncılık. Söyük, S. ve Yenidikici, Ü. A. (2019). Sağlık İşletmelerinde Kalite Yönetimi, İstanbul: İstanbul Üniversitesi Açık ve Uzaktan Eğitim Fakültesi.
References:	Kaya, S., Tengilimoğlu, D., Işık, O., Akbolat, M. ve Yılmaz, A. (2013). Sağlik Kurumlarinda Kalite Yönetimi, Eskişehir: Anadolu Üniversitesi Açıköğretim Yayını. Oksay, A. (2016). Sağlik Hizmetlerinde Kalite Tam Olarak Ne Demek, Mehmet Akif Ersoy Üniversitesi Sosyal Bilimler Dergisi, 8(14), 181-192. https://kalite.saglik.gov.tr/

Course - Program Learning Outcome Relationship

Course Learning Outcomes	1	2	3	4	5	6	7	8
Program Outcomes

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Average	3 Highest

Program Outcomes

Level of Contribution

Assessment & Grading

Değerlendirme Yöntemleri ve Kriterleri	Number of Activities	Level of Contribution
Midterms	1	% 40
Final	1	% 60
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Workload
Course Hours	13	26
Study Hours Out of Class	14	14
Presentations / Seminar	8	8
Midterms	1	1
Final	1	1
Total Workload		50