Child Development Preview
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code:

UNI368

Course Name:

Health Services in Multicultural Societies

Semester:

Fall
Spring

Course Credits:

ECTS

Language of instruction:

Turkish

Course Condition:

Does the Course Require Work Experience?:

Type of course:

University Elective

Course Level:

Associate

TR-NQF-HE:5. Master`s Degree

QF-EHEA:Short Cycle

EQF-LLL:5. Master`s Degree

Mode of Delivery:

E-Learning

Course Coordinator:

Dr. Öğr. Üy. EMİNE NUR KAHRAMAN

Course Lecturer(s):

Asst.Prof..Emine Nur Kahraman

Course Assistants:

Course Objective and Content

Course Objectives:

The aim of the course on healthcare services in multicultural societies is to educate healthcare professionals and service providers on effectively communicating with individuals from different cultures, understanding cultural diversity, and coping with this diversity.

Course Content:

This course focuses on developing the skills of healthcare professionals to provide effective healthcare services in multicultural societies. Its content covers cultural awareness, communication skills, coping strategies for cultural diversity, cultural competence, and interaction with patients. Students gain practical skills in establishing healthy communication with individuals from different cultures, respecting cultural norms, tailoring healthcare services to cultural needs, and collaborating in a cross-cultural team. Additionally, the course provides practical opportunities for students to apply these skills through real-life scenarios with the aim of reducing cultural errors in healthcare delivery and enhancing patient satisfaction.

Learning Outcomes

The students who have succeeded in this course;
1) Cultural Awareness: Acquiring the ability to identify and understand the cultural characteristics of patients from different cultures.
2) Communication Skills: Developing the ability to understand different languages and communication styles, communicate effectively, and overcome language barriers.
3) Cross-Cultural Communication: Gaining the skill of cultural sensitivity and respect when interacting with individuals from different cultures.
4) Adaptation to Cultural Norms: Developing the ability to tailor healthcare services to the norms and expectations of different cultures.
5) Patient Safety: Acquiring the ability to recognize potential errors in cross-cultural interactions and reduce these errors to enhance patient safety.
6) Teamwork in Cultural Diversity: Improving collaboration skills with healthcare professionals and team members from different cultures.
7) Sensitivity to Health Disparities: Understanding the impact of cultural diversity on health inequalities and developing sensitivity to these disparities.
8) Cultural Adaptation Strategies: Developing the ability to manage cultural differences and implement strategies to enhance cultural adaptation.
9) Empathy Development: Enhancing the ability to understand the emotional and cultural context of individuals from different cultures and building empathy.
10) Knowledge of Various Cultures: Establishing a broad knowledge base about the health beliefs, practices, and illness perceptions of different cultures.

Course Flow Plan

Week	Subject	Related Preparation
1)	Introduction and Overview of the Program Introduction to the program's objectives and content. Impacts of multicultural communities on healthcare services.	Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
2)	Cultural Awareness and Health Concept of cultural awareness and its importance. Role of cultural awareness in healthcare services.	Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
3)	Communication Skills and Intercultural Communication Developing communication skills. Strategies for effective communication with individuals from different cultures.	Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
4)	Language Barriers and Solutions Challenges of communication in different languages. Strategies for overcoming language barriers.	Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
5)	Cultural Diversity and Its Impact on Healthcare Impacts of different cultures on the healthcare system. Strategies for coping with cultural diversity.	Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
6)	Adapting to Cultural Norms in Healthcare Services Ability to provide healthcare services in accordance with cultural norms. Adapting healthcare services to cultural norms	Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
7)	Patient Safety and Cultural Errors Impact of cultural interactions on patient safety. Identifying and reducing potential cultural errors.	Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
8)	Teamwork in Cultural Diversity Effective teamwork with healthcare professionals from different cultures. Communication skills in cross-cultural teamwork.	Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
9)	Conflict Management and Resolving Cultural Conflicts Identifying and resolving conflicts in a cross-cultural context. Conflict management in the context of healthcare services.	Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
10)	Health Inequalities and Cultural Sensitivity Impact of cultural differences on health inequalities. Importance of cultural sensitivity in healthcare services.	Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
11)	Sensitivity and Developing Empathy Developing sensitivity to cultural differences. Strengthening empathy-building skills.	Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
12)	Cultural Adaptation Strategies Adapting healthcare services to different cultures. Implementation of cultural adaptation strategies.	Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
13)	Program Evaluation and Progress General evaluation of the program. Assessment of participants' achievements. Future developments and recommendations.	Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.

Sources

Course Notes / Textbooks:	Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
References:	Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.

Course - Program Learning Outcome Relationship

Course Learning Outcomes	1	2	3	4	5	6	7	8	9	10
Program Outcomes
1) Prepares, implements and evaluates educational programs, appropriate learning environments, materials taking into account the developmental characteristics and individual differences of children.
2) Develops original products, projects and activities related to child development, manages these studies, evaluates and evaluates the process.
3) Follow science and technology and have critical thinking skills.
4) Uses effective teaching and communication methods which may be necessary in the guidance and counseling activities for families and develops solutions when they encounter an unpredictable situation.
5) It follows information in the field by using a foreign language at least at the level of European Language Portfolio A2 General Level.
6) Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field.
7) Has knowledge about ethical principles and rules in the field.
8) It shares the knowledge gained in the field of Child Development with the people working in the field and with the social responsibility consciousness.
9) It has the awareness of lifelong learning and directs its education to an advanced level of education in the same field or to a profession at the same level.
10) Knows democracy, human rights, children's rights, social, scientific and professional ethical values, relevant legislation and acts accordingly.
11) The researcher is open to changes, creative, problem-solving skills and the ability to share solutions.
12) Knows the applications of different characteristics of children to society. It has the ability to produce different solutions to the problem situation for children and enables the employees to take responsibility for the solutions.
13) Understands the place and importance of the game in pre-school education, the child knows how to use the game as a means of rehabilitation and self-expression.
14) Selects and uses the modern techniques and tools required for pre-school education. Communicates with other areas that may be associated with the field.
15) The individual has sufficient consciousness about environmental protection and occupational safety and behaves according to these processes. Its appearance, attitude, attitude and behavior make it an example for society.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Average	3 Highest

	Program Outcomes	Level of Contribution
1)	Prepares, implements and evaluates educational programs, appropriate learning environments, materials taking into account the developmental characteristics and individual differences of children.
2)	Develops original products, projects and activities related to child development, manages these studies, evaluates and evaluates the process.
3)	Follow science and technology and have critical thinking skills.
4)	Uses effective teaching and communication methods which may be necessary in the guidance and counseling activities for families and develops solutions when they encounter an unpredictable situation.
5)	It follows information in the field by using a foreign language at least at the level of European Language Portfolio A2 General Level.
6)	Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field.
7)	Has knowledge about ethical principles and rules in the field.
8)	It shares the knowledge gained in the field of Child Development with the people working in the field and with the social responsibility consciousness.
9)	It has the awareness of lifelong learning and directs its education to an advanced level of education in the same field or to a profession at the same level.
10)	Knows democracy, human rights, children's rights, social, scientific and professional ethical values, relevant legislation and acts accordingly.
11)	The researcher is open to changes, creative, problem-solving skills and the ability to share solutions.
12)	Knows the applications of different characteristics of children to society. It has the ability to produce different solutions to the problem situation for children and enables the employees to take responsibility for the solutions.
13)	Understands the place and importance of the game in pre-school education, the child knows how to use the game as a means of rehabilitation and self-expression.
14)	Selects and uses the modern techniques and tools required for pre-school education. Communicates with other areas that may be associated with the field.
15)	The individual has sufficient consciousness about environmental protection and occupational safety and behaves according to these processes. Its appearance, attitude, attitude and behavior make it an example for society.

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Homework Assignments	1	% 40
Final	1	% 60
total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Preparation for the Activity	Spent for the Activity Itself	Completing the Activity Requirements	Workload
Presentations / Seminar	1	0			0
Final	1	0			0
Total Workload					0