E-Commerce and Marketing | |||||
Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 |
Course Code: | UNI295 | ||||
Course Name: | Quality Management Systems | ||||
Semester: | Spring | ||||
Course Credits: |
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Language of instruction: | Turkish | ||||
Course Condition: | |||||
Does the Course Require Work Experience?: | No | ||||
Type of course: | University Elective | ||||
Course Level: |
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Mode of Delivery: | Face to face | ||||
Course Coordinator: | Dr. Öğr. Üy. FAZİLET MIDIK | ||||
Course Lecturer(s): | Dr. Öğr. Üyesi Fazilet MIDIK | ||||
Course Assistants: |
Course Objectives: | It is aimed to give information about the current Quality Systems and applications needed for the development and dissemination of the understanding of quality. |
Course Content: | Quality philosophy, basic concepts of quality, techniques, process management, standardization, certification, Strategic Management, Strategic Planning and Quality Concept Connection, Importance of Quality in the Service Sector |
The students who have succeeded in this course;
1) Have knowledge about the definition of quality and its development history. 2) Understands the importance of quality management. 3) Can define the basic concepts in quality management. 4) Explore the quality management concepts in Turkey. 5) They understand the importance of standards and have an idea about different standards. 6) Have knowledge about documentation, certification and auditing of quality systems. |
Week | Subject | Related Preparation |
1) | Quality Concept and History | |
2) | Quality Philosophy | |
3) | Basic Concepts in Quality Management Systems: Quality Control, Quality Assurance and Quality Improvement | |
4) | Quality Management Techniques | |
5) | Quality Management Systems and Standards | |
6) | Quality Standards and Turkey | |
7) | General repetition | |
8) | MIDTERM EXAM | |
9) | Standards | |
10) | Food Standards | |
11) | Occupational Health and Safety Standard | |
12) | Quality System Documentation | |
12) | Quality System Documentation | |
13) | Quality System Certification | |
14) | Quality System Auditing |
Course Notes / Textbooks: | Çeşitli kitaplardan derlenmiş ders notları kullanılacaktır. Lecture notes compiled from various books will be accessed. |
References: |
Course Learning Outcomes | 1 |
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6 |
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Program Outcomes | ||||||
1) To have the ability to understand and apply basic concepts in the field of e-commerce and marketing | ||||||
2) Having the ability to catch up with the speed of the digital age and keep their information up to date | ||||||
3) Having detailed technical and professional application skills in subjects such as mobile marketing, digital media marketing, social media usage, digital analysis and measurement. |
No Effect | 1 Lowest | 2 Average | 3 Highest |
Program Outcomes | Level of Contribution | |
1) | To have the ability to understand and apply basic concepts in the field of e-commerce and marketing | 2 |
2) | Having the ability to catch up with the speed of the digital age and keep their information up to date | 1 |
3) | Having detailed technical and professional application skills in subjects such as mobile marketing, digital media marketing, social media usage, digital analysis and measurement. | 2 |
Semester Requirements | Number of Activities | Level of Contribution |
total | % | |
PERCENTAGE OF SEMESTER WORK | % 0 | |
PERCENTAGE OF FINAL WORK | % | |
total | % |