Physiotherapy Preview
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code:

SHM025

Course Name:

Communication in Health

Semester:

Spring

Course Credits:

ECTS

Language of instruction:

Turkish

Course Condition:

Does the Course Require Work Experience?:

Type of course:

Departmental Elective

Course Level:

Associate

TR-NQF-HE:5. Master`s Degree

QF-EHEA:Short Cycle

EQF-LLL:5. Master`s Degree

Mode of Delivery:

E-Learning

Course Coordinator:

Öğr. Gör. MERVE KARABIYIK

Course Lecturer(s):

Öğr. Gör. MERVE KARABIYIK

Course Assistants:

Course Objective and Content

Course Objectives:	To evaluate possible communication methods in order to prevent possible communication conflicts in health services and to ensure effective communication between health personnel and patient. To be able to evaluate developments in the field of health communication and to discuss the role of media in health communication.
Course Content:	Concept of communication, body language, verbal and nonverbal communication techniques, patient psychology, communication disturbances, communication with patient relatives and private patients, health literacy and campaign process in health communication.

Learning Outcomes

The students who have succeeded in this course;
1) Defines the basic concepts of communication.
2) Uses and interprets verbal and nonverbal communication techniques to communicate effectively.
3) Explains the importance of health communication and interdisciplinary health communication.
4) Knows the patient psychology and the phases of the patients and uses effective communication techniques in these stages.
5) Knows the communication techniques used in health institutions and which departments perform these communication techniques and applies these techniques.
6) Knows the concept of health literacy and makes professional literature review.
7) Knows the importance of media in health communication and uses media in accordance with ethical values.

Course Flow Plan

Week	Subject	Related Preparation
1)	Introduction to the course, General Concepts, Course Objectives and Learning Objectives
2)	Communication Concept and Communication Process
3)	Body Language, Oral and Nonverbal Communication
4)	The Notion of Health and Disease; Patient Psychology and Verbal Communication Styles in Patient Communication.
5)	Patient Rights, Patient Satisfaction and Possible Results
6)	Communication with Patient Relatives and Special Patients
7)	General Evaluation and Exam Preparation
8)	Half term Exams
9)	Definition of health services, health systems, classification and levels, preventive health services, health promotion and general information about the Turkish health system.
10)	Examination of studies on the effect of health communication in preventive health services and in health promotion
11)	The concept of health literacy and the impact of health communication in this area
12)	Presentation Homework - Examples of Positive and Negative Behavior in Health Communication/Article/Health Communication Campaign Project
13)	Presentation Homework - Examples of Positive and Negative Behavior in Health Communication/Article/Health Communication Campaign Project
14)	Presentation Homework - Examples of Positive and Negative Behavior in Health Communication/Article/Health Communication Campaign Project

Sources

Course Notes / Textbooks:	Dr. Yüksek Demirel , Sağlık Hizmetlerinde Sağlıklı İletişim, Güneş Kitapevi-2016. Prof. Dr. Ayla Okay, Sağlık İleitşimi, Derin yayınları, 2017. Prof. Dr. Erkan Yüksel (ed.), Sağlık Kurumlarında İletişim, Anadolu Üniversitesi Yayınları.
References:	Dr. Yüksek Demirel , Sağlık Hizmetlerinde Sağlıklı İletişim, Güneş Kitapevi-2016. Prof. Dr. Ayla Okay, Sağlık İleitşimi, Derin yayınları, 2017. Prof. Dr. Erkan Yüksel (ed.), Sağlık Kurumlarında İletişim, Anadolu Üniversitesi Yayınları.

Course - Program Learning Outcome Relationship

Course Learning Outcomes	1	2	3	4	5	6	7
Program Outcomes
1) Has the ability to use information technologies and devices that require special expertise effectively.
2) Combining the basic principles of science with technology, he/she has the ability to apply effectively in the field of physical therapy and rehabilitation.
3) Has knowledge about treatment methods for muscle and skeletal systems.
4) Has the ability to use information technologies and devices that require special expertise effectively.
5) Be able to follow the innovations, changes and developments in science and technology and analyze them with an integrated approach.
6) He/she has the knowledge of the techniques and methods necessary to apply physical therapy, and the knowledge of ethical principles and rules.
7) Follows the knowledge in the field by using a foreign language at least at the A2 General Level of the European Language Portfolio.
8) He/she uses information and communication technologies together with computer software at the minimum level of European Computer Use License required by his/her field.
9) It has a lifelong learning awareness and directs its learning to an advanced education level in the same field or a profession at the same level.
10) It contributes to projects and activities for the social environment in which it lives, with a sense of social responsibility. He/she sets an example for the society with her/his appearance, manners, attitudes and behaviors.
11) Has sufficient awareness of individual and public health, environmental protection and occupational safety.
12) He/she has the experience of working with other fields that may be related to her/his field.
13) Has sufficient awareness of occupational health and safety issues.
14) In case of encountering an unforeseen situation in matters related to her/his field, he/she takes responsibility and develops solutions.
15) He/she carries out a given task independently by using his/her basic knowledge about physiotherapy.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Average	3 Highest

	Program Outcomes	Level of Contribution
1)	Has the ability to use information technologies and devices that require special expertise effectively.
2)	Combining the basic principles of science with technology, he/she has the ability to apply effectively in the field of physical therapy and rehabilitation.
3)	Has knowledge about treatment methods for muscle and skeletal systems.
4)	Has the ability to use information technologies and devices that require special expertise effectively.
5)	Be able to follow the innovations, changes and developments in science and technology and analyze them with an integrated approach.
6)	He/she has the knowledge of the techniques and methods necessary to apply physical therapy, and the knowledge of ethical principles and rules.
7)	Follows the knowledge in the field by using a foreign language at least at the A2 General Level of the European Language Portfolio.
8)	He/she uses information and communication technologies together with computer software at the minimum level of European Computer Use License required by his/her field.
9)	It has a lifelong learning awareness and directs its learning to an advanced education level in the same field or a profession at the same level.
10)	It contributes to projects and activities for the social environment in which it lives, with a sense of social responsibility. He/she sets an example for the society with her/his appearance, manners, attitudes and behaviors.	3
11)	Has sufficient awareness of individual and public health, environmental protection and occupational safety.
12)	He/she has the experience of working with other fields that may be related to her/his field.
13)	Has sufficient awareness of occupational health and safety issues.
14)	In case of encountering an unforeseen situation in matters related to her/his field, he/she takes responsibility and develops solutions.
15)	He/she carries out a given task independently by using his/her basic knowledge about physiotherapy.

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Midterms	4	% 40
Final	1	% 60
total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Workload
Course Hours	13	26
Study Hours Out of Class	13	38
Midterms	1	1
Final	1	1
Total Workload		66