Pharmacy Services Preview
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code:

SHM024

Course Name:

Healthcare Management

Semester:

Spring

Course Credits:

ECTS

Language of instruction:

Turkish

Course Condition:

Does the Course Require Work Experience?:

Type of course:

Departmental Elective

Course Level:

Associate

TR-NQF-HE:5. Master`s Degree

QF-EHEA:Short Cycle

EQF-LLL:5. Master`s Degree

Mode of Delivery:

E-Learning

Course Coordinator:

Öğr. Gör. AYŞEGÜL HÜLCEN DÖNMEZ

Course Lecturer(s):

Ayşegül Hülcen DÖNMEZ

Course Assistants:

Course Objective and Content

Course Objectives:	In line with the needs of the health sector, it is to provide trained human resources who are knowledgeable about the health policy, quality, health systems and management practices, who are well-versed in the processes of the sector.
Course Content:	Management, health services, health systems, development of health services in Turkey, definition and characteristics of hospitals, financing of health services, marketing in health enterprises, human resources, public relations.

Learning Outcomes

The students who have succeeded in this course;
1) Knows the concept of management, its history and current application areas.
2) Knows the determinants of health, defines and classifies health services.
3) Knows the features, functions and classification of hospitals.
4) Knows financing methods in health services.
5) Knows human resources, public relations and communication in health services.

Course Flow Plan

Week	Subject	Related Preparation
1)	General information about the lesson.
2)	Definition, history and functions of management concept.
3)	Leadership and theories of leadership
4)	Characteristics of healthcare and health services, classification of health systems.
5)	Development and Organization of Health Services in Turkey.
6)	Review
7)	Half Term Exam
8)	Financing of Healthcare Services
9)	Definition of Hospitals, Features and Classification
9)	Establishment studies in health enterprises
10)	Marketing in Health Services
11)	Human Resources Management in Health Services
12)	Students' presentations
13)	Students' presentations
14)	Review/Final Exam Preperation

Sources

Course Notes / Textbooks:	Sağlık İşletmeleri Yönetimi-Dilaver Tengilmoğlu, Oğuz Işık, Mahmut Akbolat, Nobel Akademik Yayıncılık.
References:	Sağlık İşletmeleri Yönetimi-Dilaver Tengilmoğlu, Oğuz Işık, Mahmut Akbolat, Nobel Akademik Yayıncılık.

Course - Program Learning Outcome Relationship

Course Learning Outcomes	1	2	3	4	5
Program Outcomes
1) Has the knowledge and knowledge to follow the resources related to the profession and has the ability to communicate properly in oral and written form.
2) Have knowledge about research methods of drugs and necessary resources related to the profession.
3) Has knowledge about regulations and legislation related to pharmacy and drugs.
4) Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field.
5) Has enough awareness about individual and public health, environmental protection and occupational safety.
6) Has the ability to use computer programs in the field of pharmacy.
7) Uses a foreign language at least at the level of the European Language Portfolio A2 General and follows the information in the field.
8) Has awareness of lifelong learning and it directs its education to a further education level or a profession in the same field.
9) Performs expiration dates and inventory controls of the products; identify deficiencies. It is responsible for keeping the products in proper storage and storage.
10) They act in accordance with quality management and processes.
11) In the control of the pharmacist or the responsible manager, he has the ability to make necessary directions to patients and their relatives about drug use.
12) Have the discipline necessary for team work, high communication skills, technical and application knowledge.
13) It conducts a given task independently by using its basic knowledge. When it encounters an unpredictable situation, it takes responsibility and develops solutions. Collaborates with other fields related to the field.
14) As a Pharmacy Technician, it follows the instructions related to pharmaceuticals, pharmaceuticals, medical products, medical products and dermocosmetics.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Average	3 Highest

	Program Outcomes	Level of Contribution
1)	Has the knowledge and knowledge to follow the resources related to the profession and has the ability to communicate properly in oral and written form.	2
2)	Have knowledge about research methods of drugs and necessary resources related to the profession.
3)	Has knowledge about regulations and legislation related to pharmacy and drugs.
4)	Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field.
5)	Has enough awareness about individual and public health, environmental protection and occupational safety.
6)	Has the ability to use computer programs in the field of pharmacy.
7)	Uses a foreign language at least at the level of the European Language Portfolio A2 General and follows the information in the field.
8)	Has awareness of lifelong learning and it directs its education to a further education level or a profession in the same field.	3
9)	Performs expiration dates and inventory controls of the products; identify deficiencies. It is responsible for keeping the products in proper storage and storage.	3
10)	They act in accordance with quality management and processes.	3
11)	In the control of the pharmacist or the responsible manager, he has the ability to make necessary directions to patients and their relatives about drug use.
12)	Have the discipline necessary for team work, high communication skills, technical and application knowledge.	3
13)	It conducts a given task independently by using its basic knowledge. When it encounters an unpredictable situation, it takes responsibility and develops solutions. Collaborates with other fields related to the field.	3
14)	As a Pharmacy Technician, it follows the instructions related to pharmaceuticals, pharmaceuticals, medical products, medical products and dermocosmetics.

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Midterms	1	% 40
Final	1	% 60
total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Workload
Course Hours	14	28
Study Hours Out of Class	13	28
Midterms	1	1
Final	1	1
Total Workload		58