Physiotherapy Preview
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code:

UNI212

Course Name:

Communication Skills for Healthcare Professionals

Semester:

Spring

Course Credits:

ECTS

Language of instruction:

Turkish

Course Condition:

Does the Course Require Work Experience?:

Type of course:

University Elective

Course Level:

Associate

TR-NQF-HE:5. Master`s Degree

QF-EHEA:Short Cycle

EQF-LLL:5. Master`s Degree

Mode of Delivery:

E-Learning

Course Coordinator:

Dr. Öğr. Üy. YASEMİN TORUN

Course Lecturer(s):

Yasemin TORUN, PHD

Course Assistants:

Course Objective and Content

Course Objectives:

In this course students will able to understand the process of communication and use it effectively, have the basic skills in oral and written communication, self-expression, communication skills, to increase the group and learn to take an active role in the health care team aims to develop effective communication and the ability to provide

Course Content:

The concept of communication to the students who take this course the importance of communication in human relationships and the factors that affect communication, the main characteristics and requirements of daily human life, effective communication methods, the importance of Health Communication, group dynamics and communication in groups, therapeutic communication, the fundamentals of professional communication and professional communication skills, in special cases, to have information about how to communicate with individuals and groups.

Learning Outcomes

The students who have succeeded in this course;
1) It describes the communication process, its elements and how it works.
2) Learns verbal and non-verbal communication methods.
3) Defines the concepts of human, self-knowledge, communication, professional communication, conflict and anger.
4) Have basic skills to communicate effectively in daily and professional life
5) Applies assertive behavior, effective anger and conflict management strategies, and helpful communication skills in his/her social and professional life.
6) Develops labor skills that will ensure their employability
7) Learns to communicate for the benefit of the patient and applies relevant telepathic communication strategies

Course Flow Plan

Week	Subject	Related Preparation
1)	Introduction & Lecture Presentation (Importance of communication, course content and expectations)
2)	Communication Concept and Process
3)	Communication components
4)	Types of Health communication
5)	Communication Models in Health Communication
6)	The Role of Perceptions in Communication
7)	Errors of Perception Made in Communication
8)	Fundamentals of Professional Communication
9)	Therapeutic Communication
10)	Therapeutic Communication Strategies
11)	Professional Communication Skills 1
12)	Professional Communication Skills 2
13)	In-Group Communication Skills
14)	Communication in Special Cases
15)	Finals Week
16)	Finals Week
16)	Finals Week

Sources

Course Notes / Textbooks:	• İnci Çınarlı, Sağlık İletişimi ve Medya, Ankara: Nobel Yay. Dağ., 2008. - Aysel Aziz, İletişime Giriş, Hiberlin, 2016. • Judith Lazar, İletişim Bilimi, çev. Cengiz Anık, Vadi Yayınları, Ankara • Hasan Tutar, Kemal Yılmaz,Genel İletişim Kavram ve Modeller, Seçkin Yay. Ankara 2008 • Oskay, Ünsal. İletişimin ABC’si, İstanbul: İnkılâp Yayınevi, 2014 •
References:	Michel Bourse ve Halime.Yücel, İletişim Bilimlerinin Serüveni, İstanbul: Ayrıntı Yay., 2012 • Marziye İlhan, Sağlık Çalışanlarının İletişimi, İstanbul: Beta Bas. Yay. Dağ., 2018Ders sunumları ve notları

Course - Program Learning Outcome Relationship

Course Learning Outcomes	1	2	3	4	5	6	7
Program Outcomes
1) Has the ability to use information technologies and devices that require special expertise effectively.
2) Combining the basic principles of science with technology, he/she has the ability to apply effectively in the field of physical therapy and rehabilitation.
3) Has knowledge about treatment methods for muscle and skeletal systems.
4) Has the ability to use information technologies and devices that require special expertise effectively.
5) Be able to follow the innovations, changes and developments in science and technology and analyze them with an integrated approach.
6) He/she has the knowledge of the techniques and methods necessary to apply physical therapy, and the knowledge of ethical principles and rules.
7) Follows the knowledge in the field by using a foreign language at least at the A2 General Level of the European Language Portfolio.
8) He/she uses information and communication technologies together with computer software at the minimum level of European Computer Use License required by his/her field.
9) It has a lifelong learning awareness and directs its learning to an advanced education level in the same field or a profession at the same level.
10) It contributes to projects and activities for the social environment in which it lives, with a sense of social responsibility. He/she sets an example for the society with her/his appearance, manners, attitudes and behaviors.
11) Has sufficient awareness of individual and public health, environmental protection and occupational safety.
12) He/she has the experience of working with other fields that may be related to her/his field.
13) Has sufficient awareness of occupational health and safety issues.
14) In case of encountering an unforeseen situation in matters related to her/his field, he/she takes responsibility and develops solutions.
15) He/she carries out a given task independently by using his/her basic knowledge about physiotherapy.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Average	3 Highest

	Program Outcomes	Level of Contribution
1)	Has the ability to use information technologies and devices that require special expertise effectively.
2)	Combining the basic principles of science with technology, he/she has the ability to apply effectively in the field of physical therapy and rehabilitation.
3)	Has knowledge about treatment methods for muscle and skeletal systems.
4)	Has the ability to use information technologies and devices that require special expertise effectively.
5)	Be able to follow the innovations, changes and developments in science and technology and analyze them with an integrated approach.
6)	He/she has the knowledge of the techniques and methods necessary to apply physical therapy, and the knowledge of ethical principles and rules.
7)	Follows the knowledge in the field by using a foreign language at least at the A2 General Level of the European Language Portfolio.
8)	He/she uses information and communication technologies together with computer software at the minimum level of European Computer Use License required by his/her field.
9)	It has a lifelong learning awareness and directs its learning to an advanced education level in the same field or a profession at the same level.
10)	It contributes to projects and activities for the social environment in which it lives, with a sense of social responsibility. He/she sets an example for the society with her/his appearance, manners, attitudes and behaviors.
11)	Has sufficient awareness of individual and public health, environmental protection and occupational safety.
12)	He/she has the experience of working with other fields that may be related to her/his field.
13)	Has sufficient awareness of occupational health and safety issues.
14)	In case of encountering an unforeseen situation in matters related to her/his field, he/she takes responsibility and develops solutions.
15)	He/she carries out a given task independently by using his/her basic knowledge about physiotherapy.

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Quizzes	3	% 60
Final	1	% 40
total		% 100
PERCENTAGE OF SEMESTER WORK		% 60
PERCENTAGE OF FINAL WORK		% 40
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Workload
Course Hours	14	56
Study Hours Out of Class	2	2
Quizzes	9	33
Final	4	26
Total Workload		117