Operation Room Services (Evening Education)
Associate TR-NQF-HE: Level 5 QF-EHEA: Short Cycle EQF-LLL: Level 5

Course Introduction and Application Information

Course Code: UNI212
Course Name: Communication Skills for Healthcare Professionals
Semester: Spring
Course Credits:
ECTS
5
Language of instruction: Turkish
Course Condition:
Does the Course Require Work Experience?: No
Type of course: University Elective
Course Level:
Associate TR-NQF-HE:5. Master`s Degree QF-EHEA:Short Cycle EQF-LLL:5. Master`s Degree
Mode of Delivery: E-Learning
Course Coordinator: Dr. Öğr. Üy. YASEMİN TORUN
Course Lecturer(s): Yasemin TORUN, PHD
Course Assistants:

Course Objective and Content

Course Objectives: In this course students will able to understand the process of communication and use it effectively, have the basic skills in oral and written communication, self-expression, communication skills, to increase the group and learn to take an active role in the health care team aims to develop effective communication and the ability to provide
Course Content: The concept of communication to the students who take this course the importance of communication in human relationships and the factors that affect communication, the main characteristics and requirements of daily human life, effective communication methods, the importance of Health Communication, group dynamics and communication in groups, therapeutic communication, the fundamentals of professional communication and professional communication skills, in special cases, to have information about how to communicate with individuals and groups.

Learning Outcomes

The students who have succeeded in this course;
1) It describes the communication process, its elements and how it works.
2) Learns verbal and non-verbal communication methods.
3) Defines the concepts of human, self-knowledge, communication, professional communication, conflict and anger.
4) Have basic skills to communicate effectively in daily and professional life
5) Applies assertive behavior, effective anger and conflict management strategies, and helpful communication skills in his/her social and professional life.
6) Develops labor skills that will ensure their employability
7) Learns to communicate for the benefit of the patient and applies relevant telepathic communication strategies

Course Flow Plan

Week Subject Related Preparation
1) Introduction & Lecture Presentation (Importance of communication, course content and expectations)
2) Communication Concept and Process
3) Communication components
4) Types of Health communication
5) Communication Models in Health Communication
6) The Role of Perceptions in Communication
7) Errors of Perception Made in Communication
8) Fundamentals of Professional Communication
9) Therapeutic Communication
10) Therapeutic Communication Strategies
11) Professional Communication Skills 1
12) Professional Communication Skills 2
13) In-Group Communication Skills
14) Communication in Special Cases
15) Finals Week
16) Finals Week
16) Finals Week

Sources

Course Notes / Textbooks: • İnci Çınarlı, Sağlık İletişimi ve Medya, Ankara: Nobel Yay. Dağ., 2008. - Aysel Aziz, İletişime Giriş, Hiberlin, 2016.
• Judith Lazar, İletişim Bilimi, çev. Cengiz Anık, Vadi Yayınları, Ankara
• Hasan Tutar, Kemal Yılmaz,Genel İletişim Kavram ve Modeller, Seçkin Yay. Ankara 2008
• Oskay, Ünsal. İletişimin ABC’si, İstanbul: İnkılâp Yayınevi, 2014
•
References: Michel Bourse ve Halime.Yücel, İletişim Bilimlerinin Serüveni, İstanbul: Ayrıntı Yay., 2012
• Marziye İlhan, Sağlık Çalışanlarının İletişimi, İstanbul: Beta Bas. Yay. Dağ., 2018Ders sunumları ve notları

Course - Program Learning Outcome Relationship

Course Learning Outcomes

1

2

3

4

5

6

7
Program Outcomes
1) Has the ability to take the responsibility of theoretical knowledge about the field of operating room services and to take solutions and take solutions in unpredictable situations.
2) He / she is dominating the legislation which contains the duties and responsibilities related to his / her field.
3) Have knowledge of medical terms related to the field of operating room services.
4) Have information about ideal operating room environment.
5) Have the knowledge of surgical techniques, tools and materials used in the operating room.
6) Works with other health disciplines. They have the awareness of teamwork and carry out their activities for the development of the employees under their responsibility.
7) Have the knowledge and skills to perform aseptic preparations of the operating room and operating team.
8) Has a theoretical and practical knowledge about sepsis-antisepsis, sterilization, disinfection and contamination.
9) With the awareness of the necessity of lifelong learning, it develops itself by following the developments in science and technology related to the field.
10) They act in accordance with quality management and processes and participate in these processes.
11) It follows information in the field by using a foreign language at least at the level of European Language Portfolio A2 General Level.
12) Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field.
13) Has enough awareness about individual and public health, environmental protection and occupational safety.
14) It is sensitive to the events on the agenda of the society and the world about the operation and monitors the developments and informs the related persons and institutions by using the basic knowledge and skills in these subjects.
15) Its appearance, attitude, attitude and behavior make it an example for society.

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Average 3 Highest
       
Program Outcomes Level of Contribution
1) Has the ability to take the responsibility of theoretical knowledge about the field of operating room services and to take solutions and take solutions in unpredictable situations.
2) He / she is dominating the legislation which contains the duties and responsibilities related to his / her field.
3) Have knowledge of medical terms related to the field of operating room services.
4) Have information about ideal operating room environment.
5) Have the knowledge of surgical techniques, tools and materials used in the operating room.
6) Works with other health disciplines. They have the awareness of teamwork and carry out their activities for the development of the employees under their responsibility.
7) Have the knowledge and skills to perform aseptic preparations of the operating room and operating team.
8) Has a theoretical and practical knowledge about sepsis-antisepsis, sterilization, disinfection and contamination.
9) With the awareness of the necessity of lifelong learning, it develops itself by following the developments in science and technology related to the field.
10) They act in accordance with quality management and processes and participate in these processes.
11) It follows information in the field by using a foreign language at least at the level of European Language Portfolio A2 General Level.
12) Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field.
13) Has enough awareness about individual and public health, environmental protection and occupational safety.
14) It is sensitive to the events on the agenda of the society and the world about the operation and monitors the developments and informs the related persons and institutions by using the basic knowledge and skills in these subjects.
15) Its appearance, attitude, attitude and behavior make it an example for society.

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Quizzes 3 % 60
Final 1 % 40
total % 100
PERCENTAGE OF SEMESTER WORK % 60
PERCENTAGE OF FINAL WORK % 40
total % 100

Workload and ECTS Credit Calculation

Activities Number of Activities Workload
Course Hours 14 56
Study Hours Out of Class 2 2
Quizzes 9 33
Final 4 26
Total Workload 117