Medical Imaging Techniques (Evening Education) Preview
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code:

SHM026

Course Name:

Quality and Accreditation in Health

Semester:

Spring
Fall

Course Credits:

ECTS

Language of instruction:

Turkish

Course Condition:

Does the Course Require Work Experience?:

Type of course:

Departmental Elective

Course Level:

Associate

TR-NQF-HE:5. Master`s Degree

QF-EHEA:Short Cycle

EQF-LLL:5. Master`s Degree

Mode of Delivery:

E-Learning

Course Coordinator:

Öğr. Gör. DİLEK KOLCA

Course Lecturer(s):

Öğr. Gör. DİLEK KOLCA

Course Assistants:

Course Objective and Content

Course Objectives:

In the Quality and Accreditation in Health course, it is aimed to teach the concept of quality first and then to provide responsibility for quality and accreditation in health institutions.

Course Content:

Introduction to quality management, historical development of quality management in the world and in Turkey, basic concepts of quality management, quality control and quality assurance concepts, total quality management and its elements, accreditation calibration concepts, evaluation of service quality (SERVQUAL), EFQM, JCI – ISO, in health quality standards (SKS Version 5), examples of quality management practices in health services.

Learning Outcomes

The students who have succeeded in this course;
1) Understands the concept of quality
2) Understand the Concept of Quality in Health Services
3) Knows the importance of customer satisfaction in healthcare institutions
4) Learn how to measure quality in health services
5) Knows the importance of teamwork in quality improvement
6) Learn the tools used in quality improvement
7) Understands the importance of patient safety

Course Flow Plan

Week	Subject	Related Preparation
1)	Introduction to the Course, Aim of the Course and Learning Objectives
2)	Quality Concept
3)	The Concept of Quality in Health Services
4)	Customer Satisfaction in Health Institutions
5)	Measuring Customer Satisfaction in Health Institutions
5)	Measuring Customer Satisfaction in Health Institutions
6)	Measuring Quality in Health Services
7)	Teamwork in Quality Improvement
8)	Midterm
9)	Continuous improvement
10)	Tools Used in Quality Improvement
11)	Standard, Accreditation and Standardization Concepts
12)	Certification in the Health Sector
13)	Quality Awards in the Health Sector
14)	Patient Safety in the Health Sector
15)	Final

Sources

Course Notes / Textbooks:	Marşap, A. (2014). Sağlık İşletmelerinde Kalite, İstanbul: Seçkin Yayıncılık. Söyük, S. ve Yenidikici, Ü. A. (2019). Sağlık İşletmelerinde Kalite Yönetimi, İstanbul: İstanbul Üniversitesi Açık ve Uzaktan Eğitim Fakültesi.
References:	Kaya, S., Tengilimoğlu, D., Işık, O., Akbolat, M. ve Yılmaz, A. (2013). Sağlik Kurumlarinda Kalite Yönetimi, Eskişehir: Anadolu Üniversitesi Açıköğretim Yayını. Oksay, A. (2016). Sağlik Hizmetlerinde Kalite Tam Olarak Ne Demek, Mehmet Akif Ersoy Üniversitesi Sosyal Bilimler Dergisi, 8(14), 181-192. https://kalite.saglik.gov.tr/

Course - Program Learning Outcome Relationship

Course Learning Outcomes	1	2	3	4	5	6	7
Program Outcomes
1) Has a basic level of theoretical and practical knowledge about the field of Medical Imaging Techniques.
2) Applies radiation safety and radiation protection rules. Takes the necessary precautions to protect himself and the patient from the harmful effects of radiation.
3) Knows the infrastructure of medical imaging devices, daily maintenance and controls of the devices.
4) Has knowledge about occupational health and safety.
5) In order to solve unforeseen complex problems encountered in the applications related to the field, it takes part in the team and acts in accordance with the quality management and processes and takes individual responsibility when necessary.
6) Communicates effectively with colleagues, patients, relatives, physicians and other health professionals.
7) Knows radiological anatomy at basic level. Recognize the anatomical structures displayed.
8) Know medical and radiological terms, uses effectively.
9) Has the ability to communicate and work effectively with different medical sciences.
10) Adopts the principle of lifelong learning and follows and learns the technological developments in the field.
11) Follows the information in his / her field and communicates with his / her colleagues by using a foreign language at least at a level of European Language Portfolio A2 General Level.
12) Uses information and communication technologies with computer software at least at the basic level of European Computer Driving License required by the field.
13) Has knowledge about ethical principles and rules in the field.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Average	3 Highest

	Program Outcomes	Level of Contribution
1)	Has a basic level of theoretical and practical knowledge about the field of Medical Imaging Techniques.
2)	Applies radiation safety and radiation protection rules. Takes the necessary precautions to protect himself and the patient from the harmful effects of radiation.
3)	Knows the infrastructure of medical imaging devices, daily maintenance and controls of the devices.
4)	Has knowledge about occupational health and safety.
5)	In order to solve unforeseen complex problems encountered in the applications related to the field, it takes part in the team and acts in accordance with the quality management and processes and takes individual responsibility when necessary.
6)	Communicates effectively with colleagues, patients, relatives, physicians and other health professionals.
7)	Knows radiological anatomy at basic level. Recognize the anatomical structures displayed.
8)	Know medical and radiological terms, uses effectively.
9)	Has the ability to communicate and work effectively with different medical sciences.
10)	Adopts the principle of lifelong learning and follows and learns the technological developments in the field.
11)	Follows the information in his / her field and communicates with his / her colleagues by using a foreign language at least at a level of European Language Portfolio A2 General Level.
12)	Uses information and communication technologies with computer software at least at the basic level of European Computer Driving License required by the field.
13)	Has knowledge about ethical principles and rules in the field.

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Attendance	1	% 10
Midterms	1	% 40
Final	1	% 50
total		% 100
PERCENTAGE OF SEMESTER WORK		% 50
PERCENTAGE OF FINAL WORK		% 50
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Preparation for the Activity	Spent for the Activity Itself	Completing the Activity Requirements	Workload
Course Hours	2	0			0
Midterms	1	0			0
Final	1	0			0
Total Workload					0