SHM015 Communication in Interpersonal RelationsIstinye UniversityDegree Programs Medical Laboratory TechniquesGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
Medical Laboratory Techniques

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Associate TR-NQF-HE: Level 5 QF-EHEA: Short Cycle EQF-LLL: Level 5

Course Introduction and Application Information

Course Code: SHM015
Course Name: Communication in Interpersonal Relations
Semester: Fall
Course Credits:
ECTS
3
Language of instruction: Turkish
Course Condition:
Does the Course Require Work Experience?: No
Type of course: Departmental Elective
Course Level:
Associate TR-NQF-HE:5. Master`s Degree QF-EHEA:Short Cycle EQF-LLL:5. Master`s Degree
Mode of Delivery: E-Learning
Course Coordinator: Öğr. Gör. BETÜL KOÇARSLAN
Course Lecturer(s): BETÜL KOÇARSLAN
Course Assistants:

Course Objective and Content

Course Objectives: The objective of this course is to learn and improve the achievement and reinforcement of effective communication skills in interpersonal relationships.
Course Content: The definition of communication and basic concepts in communication, comunication and perception, self knowledge, Johari window, authenticity and self disclosure, defensive behavior, the matrix of communication, problem matrix and shifting gears, communication barriers, communication conflicts, the role of empathy in communication, readings about communication conflicts in art and daily life.

Learning Outcomes

The students who have succeeded in this course;
1) Recognize the definition of communication and basic concepts of communication.
2) Learn the relationship between communication and perception.
3) Recognize the role and importance of self knowledge behavior in communication.
4) Define the term Johari window.
5) Learn the term authenticity and defines the importance of self disclosure in interpersonal relationships.
6) Learn types of defensive behavior.
7) İletişim matrisinin iletişimdeki yeri ve önemini kavrar.
8) Recognize the role of problem matrix and shifting gears concepts in effective communication.
9) İletişim engellerinin neler olduğunu öğrenir.
10) Recognize the reasons of communication conflicts and solutions in communication.
11) Comprehend the role of empathic abilities in communication.
12) Learn examples of communication conflicts in art and daily life.

Course Flow Plan

Week Subject Related Preparation
1) The definition of communication and basic concepts in communication
2) Comunication and perception
3) Self knowledge
4) Johari window
5) Authenticity and self disclosure
6) Defensive behavior
7) The matrix of communication
8) Midterm
9) Problem matrix and shifting gears
10) Communication barriers
11) Hearing and Listening
12) Communication conflicts
12) Communication conflicts
13) The role of empathy in communication
14) Readings about communication conflicts in art and daily life-1
15) Readings about communication conflicts in art and daily life-2
16) Final Exam

Sources

Course Notes / Textbooks: Sanatta ve Günlük Yaşamda İletişim Çatışmaları ve Empati, Dökmen Ü. (2008).
İletişim Donanımları, Cüceloğlu, D. (2002).
İnsan İnsana, Cüceloğlu, D. (2001).
‘Ben’ Değeri Tiryakiliği, Özer, A. (2000).
References: Sanatta ve Günlük Yaşamda İletişim Çatışmaları ve Empati, Dökmen Ü. (2008).
İletişim Donanımları, Cüceloğlu, D. (2002).
İnsan İnsana, Cüceloğlu, D. (2001).
‘Ben’ Değeri Tiryakiliği, Özer, A. (2000).

Course - Program Learning Outcome Relationship

Course Learning Outcomes

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Program Outcomes
1) Medical laboratory techniques apply the basic knowledge and skills on the path to diagnosis from the patient samples, which are deemed necessary by the physicians, by gaining the competence towards the general and applied sciences of basic medicine fields such as microbiology, biochemistry, hematology and immunology for human health.
2) It takes part in the acceptance of samples to be examined in the medical laboratory.
3) Performs pre-analysis, prepares preparations, applies disinfection and sterilization techniques.
4) It has the knowledge of the preparation of the chemical materials, microbiological materials and media used for the analysis process, the methods of the patient samples taken and the methods to be applied to these materials and materials.
5) In the medical laboratory, he / she makes the medical tests required by the relevant specialist physician and submits it to the laboratory chief and / or specialist doctor to check the results and to report and approve.
6) It is responsible for the storage and storage of laboratory equipment and consumables in accordance with biosafety levels.
7) Medical laboratory equipment in accordance with the rules and techniques to use, controls and maintains the most efficient work by maintaining.
8) It follows the disposal of waste according to the biosecurity rules and provides urgent information to the responsible personnel in critical situations related to laboratory safety.
9) The organization organizes work in the medical laboratory and undertakes the responsibility of team work and takes individual responsibility when fulfilling its professional duties.
10) Establishes effective communication with colleagues, patients, physicians and other health professionals by considering professional and ethical values related to the field.
11) As an individual working in the field of medical laboratory, he acts in accordance with the laws, regulations and legislation related to his duties, rights and responsibilities.
12) Has enough awareness about individual and public health, environmental protection and occupational safety. Develops itself in communication, takes an active role in group work.
13) It has the awareness of lifelong learning and directs its education to an advanced level of education in the same field or to a profession at the same level.
14) It follows information in the field by using a foreign language at least at the level of European Language Portfolio A2 General Level.
15) Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field.

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Average 3 Highest
       
Program Outcomes Level of Contribution
1) Medical laboratory techniques apply the basic knowledge and skills on the path to diagnosis from the patient samples, which are deemed necessary by the physicians, by gaining the competence towards the general and applied sciences of basic medicine fields such as microbiology, biochemistry, hematology and immunology for human health.
2) It takes part in the acceptance of samples to be examined in the medical laboratory.
3) Performs pre-analysis, prepares preparations, applies disinfection and sterilization techniques.
4) It has the knowledge of the preparation of the chemical materials, microbiological materials and media used for the analysis process, the methods of the patient samples taken and the methods to be applied to these materials and materials.
5) In the medical laboratory, he / she makes the medical tests required by the relevant specialist physician and submits it to the laboratory chief and / or specialist doctor to check the results and to report and approve.
6) It is responsible for the storage and storage of laboratory equipment and consumables in accordance with biosafety levels.
7) Medical laboratory equipment in accordance with the rules and techniques to use, controls and maintains the most efficient work by maintaining.
8) It follows the disposal of waste according to the biosecurity rules and provides urgent information to the responsible personnel in critical situations related to laboratory safety.
9) The organization organizes work in the medical laboratory and undertakes the responsibility of team work and takes individual responsibility when fulfilling its professional duties.
10) Establishes effective communication with colleagues, patients, physicians and other health professionals by considering professional and ethical values related to the field.
11) As an individual working in the field of medical laboratory, he acts in accordance with the laws, regulations and legislation related to his duties, rights and responsibilities.
12) Has enough awareness about individual and public health, environmental protection and occupational safety. Develops itself in communication, takes an active role in group work.
13) It has the awareness of lifelong learning and directs its education to an advanced level of education in the same field or to a profession at the same level.
14) It follows information in the field by using a foreign language at least at the level of European Language Portfolio A2 General Level.
15) Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field.

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Midterms 1 % 40
Final 1 % 60
total % 100
PERCENTAGE OF SEMESTER WORK % 40
PERCENTAGE OF FINAL WORK % 60
total % 100

Workload and ECTS Credit Calculation

Activities Number of Activities Workload
Course Hours 14 42
Presentations / Seminar 2 4
Project 2 4
Homework Assignments 4 8
Quizzes 2 4
Midterms 1 1
Final 1 1
Total Workload 64