Pharmacy Services
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code:

SHM009

Course Name:

Initiative

Semester:

Fall

Course Credits:

ECTS

Language of instruction:

Turkish

Course Condition:

Does the Course Require Work Experience?:

Type of course:

Departmental Elective

Course Level:

Associate

TR-NQF-HE:5. Master`s Degree

QF-EHEA:Short Cycle

EQF-LLL:5. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator:

Öğr. Gör. EZGİ TAMER

Course Lecturer(s):

Lecturer Saniye Selin Döğer

Course Assistants:

Course Objective and Content

Course Objectives:

The aim of this course; enable the student to acquire the skills of assertiveness and to gain the necessary skills to express himself correctly while continuing his profession, to convey his feelings and thoughts to the other person/persons in the team in an interdisciplinary / multidisciplinary team work with self-confidence, without being timid and aggressive, in other words, with an assertive communication without being passive and angry. is to provide.

Course Content:

Definition of assertiveness, importance of assertiveness in communication and life,
Definition of assertiveness-shyness and aggression behaviors,
Behavioral characteristics of the avoidant personality,
Behavioral characteristics of the aggressive personality,
Characteristics of assertive personality and assertive behavior,
The benefits of initiative
The personal and professional importance of assertiveness,
Personal development and emotional intelligence concepts and development,
Assertiveness acquisition and Assertive behavior learning,
Assertive personality and behavior examples,
Definition and characteristics of the concept of entrepreneurship,
Common and different aspects of the concepts of entrepreneurship and entrepreneurship,
Examples of success stories related to Assertiveness and Entrepreneurship,
Assertiveness criteria and scales

Learning Outcomes

The students who have succeeded in this course;
1) Knowing assertiveness behavior skills
2) Ability to communicate assertively
3) Ability to express feelings and thoughts clearly and verbally
4) Ability to communicate with a sense of self-esteem and self-confidence
5) Being aware of the importance of self-criticism
6) Ability to develop emotional intelligence
7) Being aware of the importance of being able to control emotions and anger in health
8) Ability to communicate effectively in the healthcare team
9) Being able to defend the rights of the patients they care for

Course Flow Plan

Week	Subject	Related Preparation
1)	Introduction of the course, Getting to know
2)	Definition of assertiveness, importance of assertiveness in communication and life
3)	Definition of Assertiveness-Shyness and Aggression concepts and behaviors
4)	Behavioral characteristics of the Aggressive and Avoidant personality
5)	Characteristics and examples of assertive personality and assertive behavior
6)	Emotional Intelligence, its scope, importance, criteria, benefits, principles of developing Emotional Intelligence
7)	Personal Development and Quality of Life, Importance of Assertiveness in Personal Development
8)	Midtearm Exam
9)	Benefits of assertiveness behavior to the person and the environment
10)	The personal and professional importance and necessity of assertiveness
11)	Assertive behavior and Assertive communication criteria
12)	Assertive behavior acquisition and Assertive behavior learning
13)	Common and different features of the concepts of entrepreneurship and entrepreneurship
14)	Examples of success stories about Entrepreneurship from the World and Our Country
15)	Examination of the introduction of the scales related to assertiveness
16)	Fınal Exam

Sources

Course Notes / Textbooks:

1. Bilen,M., Sağlıklı İnsan İlişkileri, 7. Baskı, Ankara, 2009.
2. Dökmen, Ü., Evrenle Uyumlaşma Sürecinde, Varolmak, Gelişmek, Uzlaşmak. Sistem Yayıncılık, Basım, İstanbul, 2002,
3. Ergüner, B. Girişkenlik Nedir? Hikmet Neşriyat,2008
4. Gün,N., NLP Zihninizi Kullanma Kılavuzu / Neuro Linguistic Programming, Kuraldışı Yayınları,1. Basım, İstanbul, 2001
5. Lowndes L., Nasıl Girişken Olursunuz? Çevirmen: F. Gökhan Tuna,Kuzey Yayınları, 2015
6. Saygın, O.,Hayatın İçinde Kişisel Gelişim. Pozitif Yayınları,İstanbul, 1. Basım, 2004.

References:

Course - Program Learning Outcome Relationship

Course Learning Outcomes	1	2	3	4	5	6	7	8	9
Program Outcomes
1) Has the knowledge and knowledge to follow the resources related to the profession and has the ability to communicate properly in oral and written form.
2) Have knowledge about research methods of drugs and necessary resources related to the profession.
3) Has knowledge about regulations and legislation related to pharmacy and drugs.
4) Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field.
5) Has enough awareness about individual and public health, environmental protection and occupational safety.
6) Has the ability to use computer programs in the field of pharmacy.
7) Uses a foreign language at least at the level of the European Language Portfolio A2 General and follows the information in the field.
8) Has awareness of lifelong learning and it directs its education to a further education level or a profession in the same field.
9) Performs expiration dates and inventory controls of the products; identify deficiencies. It is responsible for keeping the products in proper storage and storage.
10) They act in accordance with quality management and processes.
11) In the control of the pharmacist or the responsible manager, he has the ability to make necessary directions to patients and their relatives about drug use.
12) Have the discipline necessary for team work, high communication skills, technical and application knowledge.
13) It conducts a given task independently by using its basic knowledge. When it encounters an unpredictable situation, it takes responsibility and develops solutions. Collaborates with other fields related to the field.
14) As a Pharmacy Technician, it follows the instructions related to pharmaceuticals, pharmaceuticals, medical products, medical products and dermocosmetics.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Average	3 Highest

	Program Outcomes	Level of Contribution
1)	Has the knowledge and knowledge to follow the resources related to the profession and has the ability to communicate properly in oral and written form.
2)	Have knowledge about research methods of drugs and necessary resources related to the profession.
3)	Has knowledge about regulations and legislation related to pharmacy and drugs.
4)	Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field.
5)	Has enough awareness about individual and public health, environmental protection and occupational safety.
6)	Has the ability to use computer programs in the field of pharmacy.
7)	Uses a foreign language at least at the level of the European Language Portfolio A2 General and follows the information in the field.
8)	Has awareness of lifelong learning and it directs its education to a further education level or a profession in the same field.
9)	Performs expiration dates and inventory controls of the products; identify deficiencies. It is responsible for keeping the products in proper storage and storage.
10)	They act in accordance with quality management and processes.
11)	In the control of the pharmacist or the responsible manager, he has the ability to make necessary directions to patients and their relatives about drug use.
12)	Have the discipline necessary for team work, high communication skills, technical and application knowledge.
13)	It conducts a given task independently by using its basic knowledge. When it encounters an unpredictable situation, it takes responsibility and develops solutions. Collaborates with other fields related to the field.
14)	As a Pharmacy Technician, it follows the instructions related to pharmaceuticals, pharmaceuticals, medical products, medical products and dermocosmetics.

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Homework Assignments	1	% 40
Final	1	% 60
total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Workload
Course Hours	16	32
Study Hours Out of Class	16	16
Homework Assignments	8	8
Final	1	1
Total Workload		57