Civil Avitation Cabin Services | |||||
Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 |
Course Code: | UNI201 | ||||
Course Name: | Management in a Crisis Period | ||||
Semester: | Fall | ||||
Course Credits: |
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Language of instruction: | Turkish | ||||
Course Condition: | |||||
Does the Course Require Work Experience?: | No | ||||
Type of course: | University Elective | ||||
Course Level: |
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Mode of Delivery: | E-Learning | ||||
Course Coordinator: | Dr. Öğr. Üy. LEVENT SÜMER | ||||
Course Lecturer(s): | |||||
Course Assistants: |
Course Objectives: | This course focuses on crisis management of organizations, investigates in details an important management area where many organizations lack of and gives an important insight and perspective to students including case studies. |
Course Content: | Definition of crisis, preparation for crisis, methods to get protected from crisis, management at crisis, planning and organization after crisis. |
The students who have succeeded in this course;
1) Students will learn • how to define crisis • how to get prepared for the crisis • things to do before, at and after crisis • decision processes at crisis and organizational processes • the effects of global crisis on the organizations |
Week | Subject | Related Preparation |
1) | The Aim of the Course and the Content | |
2) | Global Economic Outlook | |
3) | Past Financial Crisis | |
4) | Definition of Crisis and Preparation for Crisis | |
5) | Methods to get Protected from Crisis | |
6) | Case Studies | |
7) | Project Presentations | |
8) | Project Presentations | |
9) | Project Presentations | |
10) | Marketing Strategies and Organizational Re-Structuring | |
11) | Planning after Crisis | |
12) | Paper Presentations | |
13) | Paper Presentations | |
14) | Summary of the Course |
Course Notes / Textbooks: | Ders notları |
References: | • Drucker Peter F. Fırtınalı Dönemlerde Yönetim, İnkılap Kitapevi |
Course Learning Outcomes | 1 |
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Program Outcomes | |||||||||||||||
1) Explain flight processes and operation flow by using basic concepts related to aviation and aircraft. | |||||||||||||||
2) Describe the basic technical information about aircraft, the differences between aircraft and the different technical equipment used in aircraft. | |||||||||||||||
3) Explain the rules and responsibilities of the normal operation of the airline, legal processes, rights and obligations. | |||||||||||||||
4) Provides the necessary work in accordance with occupational health and safety measures in accordance with all relevant legislation in every environment during the flight duty period. | |||||||||||||||
5) Safety assessment in aviation enterprises and environments, to eliminate the hazards / control by producing solutions to the electronic media in the necessary departments, the supervisor can report. | |||||||||||||||
6) Know the first aid applications, define the situation and provide the necessary assistance by using appropriate intervention methods. | |||||||||||||||
7) Explain occupational emergency operations at theory and application level and actively manage them. | |||||||||||||||
8) The history of Aviation / Civil Aviation can now follow national and international resources on the position of world aviation, its economic importance and the development of aviation. | |||||||||||||||
9) Use information and communication technologies in the ability to follow, apply, evaluate and share current professional knowledge with the awareness of lifelong learning. | |||||||||||||||
10) Participates in aviation-related projects and activities and evaluates the sectoral importance and location of cabin services. | |||||||||||||||
11) Using information and communication technologies together with computer software at the basic level of at least European Computer use license required by the field. | |||||||||||||||
12) To have the knowledge of English at European level B1 General level with the ability to communicate effectively with people from different cultures in accordance with the objectives of the institution and customer satisfaction. | |||||||||||||||
13) Adopts in-team behavior and work as a team. | |||||||||||||||
14) Gains knowledge of quality management, brand, presentation and the ability to represent the brand. | |||||||||||||||
15) During the term of the task, efficient, safe, operational and ethical rules in accordance with the task, task management skills gain. |
No Effect | 1 Lowest | 2 Average | 3 Highest |
Program Outcomes | Level of Contribution | |
1) | Explain flight processes and operation flow by using basic concepts related to aviation and aircraft. | |
2) | Describe the basic technical information about aircraft, the differences between aircraft and the different technical equipment used in aircraft. | |
3) | Explain the rules and responsibilities of the normal operation of the airline, legal processes, rights and obligations. | |
4) | Provides the necessary work in accordance with occupational health and safety measures in accordance with all relevant legislation in every environment during the flight duty period. | |
5) | Safety assessment in aviation enterprises and environments, to eliminate the hazards / control by producing solutions to the electronic media in the necessary departments, the supervisor can report. | |
6) | Know the first aid applications, define the situation and provide the necessary assistance by using appropriate intervention methods. | |
7) | Explain occupational emergency operations at theory and application level and actively manage them. | |
8) | The history of Aviation / Civil Aviation can now follow national and international resources on the position of world aviation, its economic importance and the development of aviation. | |
9) | Use information and communication technologies in the ability to follow, apply, evaluate and share current professional knowledge with the awareness of lifelong learning. | |
10) | Participates in aviation-related projects and activities and evaluates the sectoral importance and location of cabin services. | |
11) | Using information and communication technologies together with computer software at the basic level of at least European Computer use license required by the field. | |
12) | To have the knowledge of English at European level B1 General level with the ability to communicate effectively with people from different cultures in accordance with the objectives of the institution and customer satisfaction. | |
13) | Adopts in-team behavior and work as a team. | |
14) | Gains knowledge of quality management, brand, presentation and the ability to represent the brand. | |
15) | During the term of the task, efficient, safe, operational and ethical rules in accordance with the task, task management skills gain. |
Semester Requirements | Number of Activities | Level of Contribution |
Homework Assignments | 1 | % 10 |
Presentation | 1 | % 20 |
Project | 1 | % 30 |
Final | 1 | % 40 |
total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 60 | |
PERCENTAGE OF FINAL WORK | % 40 | |
total | % 100 |
Activities | Number of Activities | Workload |
Course Hours | 14 | 14 |
Presentations / Seminar | 3 | 18 |
Project | 4 | 25 |
Homework Assignments | 4 | 24 |
Final | 1 | 36 |
Total Workload | 117 |