ISTINYE UNIVERSITY BİLGİ PAKETİ / DERS KATALOĞU
| Management Information Systems | |||||
| Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 | ||
Course Introduction and Application Information
| Course Code: | YBS037 | ||||
| Course Name: | Quality Management | ||||
| Semester: | Fall | ||||
| Course Credits: |
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| Language of instruction: | Turkish | ||||
| Course Condition: | |||||
| Does the Course Require Work Experience?: | No | ||||
| Type of course: | Departmental Elective | ||||
| Course Level: |
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| Mode of Delivery: | E-Learning | ||||
| Course Coordinator: | Dr. Öğr. Üy. TAYFUN UTAŞ | ||||
| Course Lecturer(s): | Asst.Prof. Üyesi Tayfun Utaş | ||||
| Course Assistants: |
Course Objective and Content
| Course Objectives: | It is aimed to give theoretical and practical information about Quality, ISO 9000 Standards, Total Quality Management (TQM) and Quality Standards, and to gain knowledge and skills for recording, monitoring and keeping the relevant documents. The TQM Standards applied in the sector are to obtain applied knowledge and the ultimate aim is to create quality awareness. The aim of the course is to use problem solving techniques by using quality tools, to teach corrective action information for nonconformities and to enrich information with advanced statistical information. |
| Course Content: | Introduction and Development of Quality and Total Quality Management Concepts and Related Concepts, Total Quality Management and Development, TQM Requirements, Supplementary Barriers to TQM // Training in TQM and Deming's Principles, Statistical Tools and Techniques in Quality Management, Quality Standards-ISO 9000-//Introducing the Concepts Related to Quality Management in Health Services, Quality and Accreditation Standards Statistics, Six Sigma. Management systems and their differences , lean systemler |
Learning Outcomes
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The students who have succeeded in this course;
1) 1 Quality and quality can have information about the concepts of 9000 standards. 2) 2 Will be able to understand the relationship between Quality and Modern Systems. 3) 3 It can produce solutions in accordance with the standards with its understanding of quality 4) 4 They were able to understand whether their work-related document (procedure, instruction, form, list, plan…) conformed to their standards. 5) 5 It can encourage employees to work in teams 6) 6 Have knowledge about problem solving techniques and give training. 7) 7 Have knowledge about Quality and Statistics. |
Course Flow Plan
| Week | Subject | Related Preparation |
| 1) | Total Quality Management | Lecture notes Power Point Presendation |
| 2) | Quality Concepts | " |
| 3) | Quallity and Costumer relation | " |
| 4) | Qality KPI -1 | " |
| 5) | Qallity KPI -2 | " |
| 6) | quality team works and improve | " |
| 7) | Midterm homework | " |
| 8) | Quality management tools | " |
| 9) | Quality improvment tools | " |
| 10) | Quality Standards | " |
| 11) | Relationship of Standards with System and tools | " |
| 12) | Industry / Service Sector Customer Security | " |
| 13) | Kalite ve Statistics Cost of Quality | " |
| 14) | Quality ann Lean Systems | " |
| 15) | Final Exam homework | " |
Sources
| Course Notes / Textbooks: | Ders Notları TSE Standartları Kalite Prosedür ve Talimatları Lecture Notes TSE standards Quality precedures and instructions |
| References: | ZOOM PC Kalite Prosedür ve Talimatları Quality precedures and instructions |
Course - Program Learning Outcome Relationship
| Course Learning Outcomes | 1 |
2 |
3 |
4 |
5 |
6 |
7 |
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Program Outcomes | |||||||||||||
| 1) It has a wide range of interdisciplinary approaches to management information systems, primarily business and computer engineering. | 3 | 3 | 2 | 2 | 1 | 1 | 1 | ||||||
| 2) Comprehends the management information systems in terms of technical, organizational and managerial aspects and uses the current programming language by knowing the logic of programming. | 1 | 3 | 3 | 2 | 1 | 2 | 2 | ||||||
| 3) Uses different information technologies and systems for understanding and solving various business problems. | 1 | 2 | 1 | 1 | 1 | 3 | 3 | ||||||
| 4) Interpret the data, concepts and ideas in the field of management information systems with scientific and technological methods. | 1 | 2 | 2 | 2 | 2 | 3 | 2 | ||||||
| 5) Analyze the needs for an information system and analyze the processes of analysis, design and implementation of the database. | 1 | 3 | 3 | 2 | 1 | 1 | 1 | ||||||
| 6) Gains technical and managerial contributions to IT projects and takes responsibility. | 1 | 3 | 3 | 1 | 1 | 1 | 1 | ||||||
| 7) Solve complex business and informatics problems by using various statistical techniques and numerical methods and make analyzes using statistical programs effectively. | 1 | 1 | 1 | 2 | 2 | 3 | 3 | ||||||
| 8) Uses a foreign language at the B1 General Level in terms of European Language Portfolio criteria according to the level of education. | 2 | 2 | 2 | 2 | 1 | 2 | 2 | ||||||
| 9) Develops teamwork, negotiation, leadership and entrepreneurship skills. | 1 | 3 | 3 | 2 | 3 | 1 | 1 | ||||||
| 10) Has universal ethical values, social responsibility awareness and sufficient legal knowledge. | 1 | 2 | 1 | 1 | 2 | 2 | 1 | ||||||
| 11) Develops positive attitudes related to lifelong learning and identifies individual learning needs and carries out studies to correct them. | 1 | 2 | 2 | 1 | 1 | 1 | 1 | ||||||
| 12) Students will be able to communicate their ideas and solutions both written and orally, and present and publish them on both national and international platforms. | 1 | 1 | 1 | 1 | 1 | 2 | 2 | ||||||
| 13) It uses information and communication technologies together with computer software at the advanced level of European Computer Driving License required by the field. | 1 | 1 | 1 | 1 | 1 | 2 | 2 | ||||||
Course - Learning Outcome Relationship
| No Effect | 1 Lowest | 2 Average | 3 Highest |
| Program Outcomes | Level of Contribution | |
| 1) | It has a wide range of interdisciplinary approaches to management information systems, primarily business and computer engineering. | 2 |
| 2) | Comprehends the management information systems in terms of technical, organizational and managerial aspects and uses the current programming language by knowing the logic of programming. | 2 |
| 3) | Uses different information technologies and systems for understanding and solving various business problems. | 2 |
| 4) | Interpret the data, concepts and ideas in the field of management information systems with scientific and technological methods. | 2 |
| 5) | Analyze the needs for an information system and analyze the processes of analysis, design and implementation of the database. | 2 |
| 6) | Gains technical and managerial contributions to IT projects and takes responsibility. | 1 |
| 7) | Solve complex business and informatics problems by using various statistical techniques and numerical methods and make analyzes using statistical programs effectively. | 3 |
| 8) | Uses a foreign language at the B1 General Level in terms of European Language Portfolio criteria according to the level of education. | 1 |
| 9) | Develops teamwork, negotiation, leadership and entrepreneurship skills. | 2 |
| 10) | Has universal ethical values, social responsibility awareness and sufficient legal knowledge. | 2 |
| 11) | Develops positive attitudes related to lifelong learning and identifies individual learning needs and carries out studies to correct them. | 2 |
| 12) | Students will be able to communicate their ideas and solutions both written and orally, and present and publish them on both national and international platforms. | 1 |
| 13) | It uses information and communication technologies together with computer software at the advanced level of European Computer Driving License required by the field. | 1 |
Assessment & Grading
| Semester Requirements | Number of Activities | Level of Contribution |
| Project | 1 | % 50 |
| Midterms | 1 | % 20 |
| Final | 1 | % 30 |
| total | % 100 | |
| PERCENTAGE OF SEMESTER WORK | % 70 | |
| PERCENTAGE OF FINAL WORK | % 30 | |
| total | % 100 | |
Workload and ECTS Credit Calculation
| Activities | Number of Activities | Workload |
| Course Hours | 14 | 42 |
| Project | 1 | 50 |
| Midterms | 1 | 10 |
| Final | 1 | 20 |
| Total Workload | 122 | |