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Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code:

UNI148

Course Name:

Uncertainty and Change Management

Semester:

Spring

Course Credits:

ECTS

Language of instruction:

Turkish

Course Condition:

Does the Course Require Work Experience?:

Type of course:

University Elective

Course Level:

Associate

TR-NQF-HE:5. Master`s Degree

QF-EHEA:Short Cycle

EQF-LLL:5. Master`s Degree

Mode of Delivery:

E-Learning

Course Coordinator:

Dr. Öğr. Üy. GÜLSÜM GÖKGÖZ

Course Lecturer(s):

Prof. Dr. Canan Çetin

Course Assistants:

Course Objective and Content

Course Objectives:

A change can be a project, initiative or solution being introduced in the organization to improve the way work gets done, solve a problem, or take advantage of an opportunity. At the same time, risk can include an unexperienced, unexplained and complex situation. The aim of the course is to build knowledge and skills for change management, the application of a structured set of processes and tools to guide people through change to achieve a desired outcome.

Course Content:

The core of organizational change management is a thorough knowledge of how to successfully introduce change to people. In this course, students will learn how to clearly define roles and responsibilities and handle resistance to change, to explore the impact of organizational change management. They will gain the knowledge to help people transition through change and the key activities for effective organizational change management.

Learning Outcomes

The students who have succeeded in this course;
1) • Appreciates the impact of organisational change on people
2) • Identifies ways they can positively lead and motivate people through cultural or organisational change
3) • Develops skills for effectively communicating change
4) • Identifies ways they can help team members cope with change

Course Flow Plan

Week	Subject	Related Preparation
1)	VUCA and New World
2)	Change Management
3)	Kinds of Organizational Change
4)	Awareness and Learning
5)	Anxiety and Fear
6)	Crisis Management-1
7)	Crisis Management-1
8)	Midterm Exam
9)	The Seven Habits of Highly Effective People
10)	The Seven Habits of Highly Effective People
11)	Cultural Aspect of Change in Businesses and Resistance to Change
12)	Management of change stakeholders
13)	Change Agent and Roles
14)	Planning in the Process of Change
15)	Measuring Change in Business
16)	Finals Week

Sources

Course Notes / Textbooks:	Öğretim üyesi notları Lecturer's notes
References:	Nermin Uyguç, Etkili Değişim Yönetimi, İstanbul: Nobel Akademik Yayıncılık, 2019

Course - Program Learning Outcome Relationship

Course Learning Outcomes	1	2	3	4
Program Outcomes
1) Has the knowledge and knowledge to follow the resources related to the profession and has the ability to communicate properly in oral and written form.
2) Have knowledge about research methods of drugs and necessary resources related to the profession.
3) Has knowledge about regulations and legislation related to pharmacy and drugs.
4) Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field.
5) Has enough awareness about individual and public health, environmental protection and occupational safety.
6) Has the ability to use computer programs in the field of pharmacy.
7) Uses a foreign language at least at the level of the European Language Portfolio A2 General and follows the information in the field.
8) Has awareness of lifelong learning and it directs its education to a further education level or a profession in the same field.
9) Performs expiration dates and inventory controls of the products; identify deficiencies. It is responsible for keeping the products in proper storage and storage.
10) They act in accordance with quality management and processes.
11) In the control of the pharmacist or the responsible manager, he has the ability to make necessary directions to patients and their relatives about drug use.
12) Have the discipline necessary for team work, high communication skills, technical and application knowledge.
13) It conducts a given task independently by using its basic knowledge. When it encounters an unpredictable situation, it takes responsibility and develops solutions. Collaborates with other fields related to the field.
14) As a Pharmacy Technician, it follows the instructions related to pharmaceuticals, pharmaceuticals, medical products, medical products and dermocosmetics.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Average	3 Highest

	Program Outcomes	Level of Contribution
1)	Has the knowledge and knowledge to follow the resources related to the profession and has the ability to communicate properly in oral and written form.
2)	Have knowledge about research methods of drugs and necessary resources related to the profession.
3)	Has knowledge about regulations and legislation related to pharmacy and drugs.
4)	Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field.
5)	Has enough awareness about individual and public health, environmental protection and occupational safety.
6)	Has the ability to use computer programs in the field of pharmacy.
7)	Uses a foreign language at least at the level of the European Language Portfolio A2 General and follows the information in the field.
8)	Has awareness of lifelong learning and it directs its education to a further education level or a profession in the same field.
9)	Performs expiration dates and inventory controls of the products; identify deficiencies. It is responsible for keeping the products in proper storage and storage.
10)	They act in accordance with quality management and processes.
11)	In the control of the pharmacist or the responsible manager, he has the ability to make necessary directions to patients and their relatives about drug use.
12)	Have the discipline necessary for team work, high communication skills, technical and application knowledge.
13)	It conducts a given task independently by using its basic knowledge. When it encounters an unpredictable situation, it takes responsibility and develops solutions. Collaborates with other fields related to the field.
14)	As a Pharmacy Technician, it follows the instructions related to pharmaceuticals, pharmaceuticals, medical products, medical products and dermocosmetics.

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Homework Assignments	2	% 20
Midterms	1	% 30
Final	1	% 50
total		% 100
PERCENTAGE OF SEMESTER WORK		% 50
PERCENTAGE OF FINAL WORK		% 50
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Workload
Course Hours	14	56
Quizzes	4	20
Midterms	4	16
Final	5	26
Total Workload		118