ECZ315 Communication Skills in PharmacyIstinye UniversityDegree Programs PharmacyGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
Pharmacy

Preview

Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code: ECZ315
Course Name: Communication Skills in Pharmacy
Semester: Fall
Course Credits:
ECTS
2
Language of instruction: Turkish
Course Condition:
Does the Course Require Work Experience?: Yes
Type of course: Compulsory Courses
Course Level:
Bachelor TR-NQF-HE:6. Master`s Degree QF-EHEA:First Cycle EQF-LLL:6. Master`s Degree
Mode of Delivery: Face to face
Course Coordinator: Doç. Dr. İNCİ KAYIN
Course Lecturer(s): Assoc Prof İnci Kayın
Course Assistants:

Course Objective and Content

Course Objectives: The objective is to train pharmacists who apply the basic communication skills required for effective communication with patients, caregivers, other healthcare personnel and society
Course Content: Principles of basic communication skills
Communication skills for improving patient compliance
Communication skills for enhancing safe use of drugs
Communication skills for facilitating patient behavioral
change
Communication skills for different patient types
Interprofessional collaboration and communication skills

Learning Outcomes

The students who have succeeded in this course;
1) Implements basic communication strategy and techniques
2) Uses the necessary communication techniques to help the improvement of the patient’s adherence to the drug therapy.
3) Facilitates patient behavioral change by using communication strategies
4) Applies communication methods that support the safe use of medicines
5) Uses motivational communication strategies and principles for different patient types
6) Applies interpersonal communication skills for communication with other health professionals

Course Flow Plan

Week Subject Related Preparation
1) Introduction To Medical Communication Skills
2) Basic Communication Strategy and Techniques (1) Barriers in Communication and Body Language
5) Supporting patient’s behavioral changes in drug treatment
6) Drug related errors and importance of communication
7) Interviewing and Evaluation of the Patient
8) Midterm exam
9) Health Communication with Children
10) Health Communication with Elderly
11) Health Communication with Disabled
12) Health Communication with Patients Having Psychological Problems
13) Health Communication with Low Health Literate Patients
14) Interprofessional Collaboration and Communication Between Health Professionals

Sources

Course Notes / Textbooks: Communication Skills in Pharmacy Practice, Beardsley R.S.,
Kimberlin C. L., Tindall W. N.
Sağlık İletişimi , Okay Ayla , Derin Yayınları 2010
References: Ders Notları
Lecture Notes

Course - Program Learning Outcome Relationship

Course Learning Outcomes

1

2

3

4

5

6

Program Outcomes
1) Applies and develops the universal and social dimensional effects of basic, professional and technological knowledge in the field of pharmacy as well as pharmacy practice interdisciplinary by following legal, deontological and ethical rules. 3 3 3 3 3 3
2) Defines the terminology related to the pharmacy profession; solves problems , accesses scientific information in the field of pharmacy, after monitoring and evaluating the current literature, applies , communicates, shares by using information technologies effectively and efficiently. 3 3 3 3 3 3
3) Uses theoretical and practical knowledge about the anatomical structure of the human body, the physiological working principles of systems, biochemical, immunological events in the organism and microorganisms.
4) Uses basic and advanced analytical techniques and methods by running qualitative/quantitative analyzes and interprets the findings by using appropriate statistical methods.
5) Defines medicinal plants, herbal drugs and active substances; gains the skills for the development of natural products used for medical purposes.
6) Applies patient-centered and individualized pharmaceutical care service together with other healthcare personnel within the framework of rational drug use by using the principles of clinical pharmacy, pharmacoeconomics, pharmacotherapy and phytotherapy. 2 2 2 2 2 2
7) Knows the biological properties, structure-activity relationships, and metabolisms of drugs and gains the skill for the synthesize and development of new drug candidates.
8) He/She is competent at formulations, production, stability, quality assurance, licensing, patent studies, legal regulations of products containing natural origin and / or synthetic active substances, advanced therapy medicinal products, radiopharmaceuticals and cosmetic products.
9) Interprets the pharmacokinetic and pharmacodynamic properties of drugs, the factors that change their effect, their toxic effects, pharmacolygical activities and their risk assessment method. Reports the drug interactions and adverse drug reactions, monitors and applies the theoretical/practical knowledge for preventing them.
10) As a health professional in his/her profession he/she acts as a caregiver, decision maker, communicator, manager, lifelong learner, instructor, leader and researcher, he/she complies with the principles of evidence-based pharmacy by making teamwork for the benefit of society, national and universal values. 3 3 3 3 3 3
11) He/She works in various fields such as community pharmacy, hospitals, pharmaceutical medical devices, herbal products and cosmetics sectors, health institutions and agencies, clinical research organizations , universities and R&D centers. 3 3 3 3 3 3

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Average 3 Highest
       
Program Outcomes Level of Contribution
1) Applies and develops the universal and social dimensional effects of basic, professional and technological knowledge in the field of pharmacy as well as pharmacy practice interdisciplinary by following legal, deontological and ethical rules. 3
2) Defines the terminology related to the pharmacy profession; solves problems , accesses scientific information in the field of pharmacy, after monitoring and evaluating the current literature, applies , communicates, shares by using information technologies effectively and efficiently. 3
3) Uses theoretical and practical knowledge about the anatomical structure of the human body, the physiological working principles of systems, biochemical, immunological events in the organism and microorganisms.
4) Uses basic and advanced analytical techniques and methods by running qualitative/quantitative analyzes and interprets the findings by using appropriate statistical methods.
5) Defines medicinal plants, herbal drugs and active substances; gains the skills for the development of natural products used for medical purposes.
6) Applies patient-centered and individualized pharmaceutical care service together with other healthcare personnel within the framework of rational drug use by using the principles of clinical pharmacy, pharmacoeconomics, pharmacotherapy and phytotherapy. 2
7) Knows the biological properties, structure-activity relationships, and metabolisms of drugs and gains the skill for the synthesize and development of new drug candidates.
8) He/She is competent at formulations, production, stability, quality assurance, licensing, patent studies, legal regulations of products containing natural origin and / or synthetic active substances, advanced therapy medicinal products, radiopharmaceuticals and cosmetic products.
9) Interprets the pharmacokinetic and pharmacodynamic properties of drugs, the factors that change their effect, their toxic effects, pharmacolygical activities and their risk assessment method. Reports the drug interactions and adverse drug reactions, monitors and applies the theoretical/practical knowledge for preventing them.
10) As a health professional in his/her profession he/she acts as a caregiver, decision maker, communicator, manager, lifelong learner, instructor, leader and researcher, he/she complies with the principles of evidence-based pharmacy by making teamwork for the benefit of society, national and universal values. 3
11) He/She works in various fields such as community pharmacy, hospitals, pharmaceutical medical devices, herbal products and cosmetics sectors, health institutions and agencies, clinical research organizations , universities and R&D centers. 3

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Homework Assignments 6 % 30
Presentation 1 % 40
Midterms 1 % 30
total % 100
PERCENTAGE OF SEMESTER WORK % 100
PERCENTAGE OF FINAL WORK %
total % 100

Workload and ECTS Credit Calculation

Activities Number of Activities Workload
Course Hours 13 13
Study Hours Out of Class 13 26
Homework Assignments 6 3
Total Workload 42