Health Administration
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code: UNI108
Course Name: Consumer Behavior
Semester: Fall
Course Credits:
ECTS
5
Language of instruction: Turkish
Course Condition:
Does the Course Require Work Experience?: No
Type of course: University Elective
Course Level:
Bachelor TR-NQF-HE:6. Master`s Degree QF-EHEA:First Cycle EQF-LLL:6. Master`s Degree
Mode of Delivery: Face to face
Course Coordinator: Araş. Gör. AZİZ ARSLAN
Course Lecturer(s): Dr.Nezahat Yüceışık
Course Assistants:

Course Objective and Content

Course Objectives: It is aimed to learn the basic concepts of consumer, consumption culture, consumer behavior and consumer research, to define the learned information, to express it in different ways and to present it with the projects to be carried out.
Course Content: In the context of the Consumer Behavior course, the concept of consumption, the concept of consumer society, the socio-psychological and economic dynamics of consumer behavior in the consumer society, consumer behavior models, consumer purchasing decision process, perception-persuasion-attitude concepts and the relationship between consumer behaviors are discussed.

Learning Outcomes

The students who have succeeded in this course;
1) Gains information about consumption culture and consumer behavior process.
2) Have the necessary knowledge, skills and competence to define the learned information, to express and report it in different ways.
3) Have theoretical and theoretical knowledge about the concepts of consumption, consumption culture and consumer behavior.
4) Gains knowledge of how the concept of consumer behavior is handled in different disciplines.

Course Flow Plan

Week Subject Related Preparation
1) Introduction to consumer behavior
2) Basic Approaches in Consumer Behaviors
3) Consumer Purchase Decision Process
4) Factors Affecting Consumer Behaviors and Decisions
5) Marketing and Marketing Phases
6) Marketing and Consumer Behaviors
7) Midterm Exam
8) Consumption Ideology
9) Consumption Culture
10) Consumer Behavior Models
11) Perception, Attitude and Persuasion
12) Consumer Trends in the Digital World
13) Project Presentations I
14) Project Presentations II

Sources

Course Notes / Textbooks: Filiz Balta Peltekoğlu, Kavram ve Kuramlarıyla Reklam, 2015.
Jean Baudrillard, Tüketim Kültürü, Ayrıntı Yayınları, 2002.
References: Ders notları

Course - Program Learning Outcome Relationship

Course Learning Outcomes

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2

3

4

Program Outcomes
1) They will have the theoretical and practical knowledge to comprehend, evaluate and direct the operation of the health systems and its subsystems.
2) They will have the knowledge of factors about society-individual health and its development.
3) They will apply the theoretical and practical knowledge of health management in related institutions and organizations.
4) They will analyze, evaluate the developments in health management by using scientfic methods and techniques and develop solutions.
5) They will follow the developments in the field by using a foreign language at least at the level of European Language Portfolio B1.
6) They will use health terminology and grammar according to the rules in spoken and written communication.
7) They will share their thoughts about health management and solution proposals with internal and external parties written and orally.
8) They will use information and communication technologies with computer software at least at the level of European Computer Driving License required by the field.
9) They will constantly develop professional knowledge and skill; know ways to access information and apply them.
10) They will show mangement philosophy and management functions in health management applications.
11) They will behave sensitve to health problems in the country and around the world with sociak responsibility and sustainability and they will evaluate solution suggestions to maximize social benefits.
12) They will act in accordance with legal regulations in the field of health management and with social, scientific and professional ethical principles.
13) They will show leadership characteristics in health management applications.
14) They will take responsibility individually and as a team member in health management applications.

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Average 3 Highest
       
Program Outcomes Level of Contribution
1) They will have the theoretical and practical knowledge to comprehend, evaluate and direct the operation of the health systems and its subsystems.
2) They will have the knowledge of factors about society-individual health and its development.
3) They will apply the theoretical and practical knowledge of health management in related institutions and organizations.
4) They will analyze, evaluate the developments in health management by using scientfic methods and techniques and develop solutions.
5) They will follow the developments in the field by using a foreign language at least at the level of European Language Portfolio B1.
6) They will use health terminology and grammar according to the rules in spoken and written communication.
7) They will share their thoughts about health management and solution proposals with internal and external parties written and orally.
8) They will use information and communication technologies with computer software at least at the level of European Computer Driving License required by the field.
9) They will constantly develop professional knowledge and skill; know ways to access information and apply them.
10) They will show mangement philosophy and management functions in health management applications.
11) They will behave sensitve to health problems in the country and around the world with sociak responsibility and sustainability and they will evaluate solution suggestions to maximize social benefits.
12) They will act in accordance with legal regulations in the field of health management and with social, scientific and professional ethical principles.
13) They will show leadership characteristics in health management applications.
14) They will take responsibility individually and as a team member in health management applications.

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Presentation 2 % 30
Midterms 1 % 30
Final 1 % 40
total % 100
PERCENTAGE OF SEMESTER WORK % 60
PERCENTAGE OF FINAL WORK % 40
total % 100

Workload and ECTS Credit Calculation

Activities Number of Activities Preparation for the Activity Spent for the Activity Itself Completing the Activity Requirements Workload
Course Hours 14 0 3 42
Presentations / Seminar 2 12 2 28
Midterms 1 24 2 26
Final 1 24 3 27
Total Workload 123