MED011 Healthcare CommunicationIstinye UniversityDegree Programs Medicine (English)General Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
Medicine (English)

Preview

Bachelor TR-NQF-HE: Level 7 QF-EHEA: Second Cycle EQF-LLL: Level 7

Course Introduction and Application Information

Course Code: MED011
Course Name: Healthcare Communication
Semester: Fall
Course Credits:
ECTS
2
Language of instruction: English
Course Condition:
Does the Course Require Work Experience?: No
Type of course: Departmental Elective
Course Level:
Bachelor TR-NQF-HE:7. Master`s Degree QF-EHEA:Second Cycle EQF-LLL:7. Master`s Degree
Mode of Delivery: Face to face
Course Coordinator: Öğr. Gör. AYŞEGÜL HÜLCEN DÖNMEZ
Course Lecturer(s): Ayşegül Hülcen DÖNMEZ
Course Assistants:

Course Objective and Content

Course Objectives: To evaluate possible communication methods in order to prevent possible communication conflicts in health services and to ensure effective communication between health personnel and patient. To be able to evaluate developments in the field of health communication and to discuss the role of media in health communication.
Course Content: Concept of communication, body language, verbal and nonverbal communication techniques, patient psychology, communication disturbances, communication with patient relatives and private patients, health literacy and campaign process in health communication.

Learning Outcomes

The students who have succeeded in this course;
1) Defines the basic concepts of communication.
2) Uses and interprets verbal and nonverbal communication techniques to communicate effectively.
3) Explains the importance of health communication and interdisciplinary health communication.
4) Knows the patient psychology and the phases of the patients and uses effective communication techniques in these stages.
5) Knows the communication techniques used in health institutions and which departments perform these communication techniques and applies these techniques.
6) Knows the concept of health literacy and makes professional literature review.
7) Knows the importance of media in health communication and uses media in accordance with ethical values.

Course Flow Plan

Week Subject Related Preparation
1) Introduction to the Course and Course Objectives none
2) Communication concept and communication process none
3) Body Language, Oral and Nonverbal Communication none
4) Effective Communication with Patients in Health Care none
5) Verbal and Behavioral Communication Styles with Patient none
6) Patients rights none
7) Half Term Exams none
8) The Role of Health Communication in Health Promotion – A Case Study none
9) Health Literacy and Health Communication none
10) Communication with Patient Relatives and Private Patients none
11) Health Communication Models none
12) Health Communication in Health Institutions none
13) Current Issues and Discussion in Health Communication 1 none
14) Review none

Sources

Course Notes / Textbooks: ders çıktıları
References: SAĞLIK KURUMLARINDA İLETİŞİM ANADOLU ÜNİVERSİTESİ YAYINLARI
SAĞLIK HİZMETLERİNDE SAĞLIKLI İLETİŞİM DR. YÜKSEL DEMİREL, AKADEMİSYEN TIP KİTAPEVİ,2016.
BİLGİ MERKEZLERİ: SAĞLIK VE AFET BİLGİ YÖNETİMİ A.H. KUZUCUOĞLU, YASİSN ŞEŞEN, HİPER YAYIN, 2020.
BÜTÜN YÖNLERİYLE SAĞLIK İLETİŞİMİ, PROF. DR. ERKAN YÜKSEL(ED.), LİTERATÜRK, 2020

Course - Program Learning Outcome Relationship

Course Learning Outcomes

1

2

3

4

5

6

7

Program Outcomes
1) When Istinye University Faculty of Medicine student is graduated who knows the historical development of medicine, medical practices, and the medical profession and their importance for society. 1 1 1 1 1 1 1
2) knows the normal structure and function of the human body at the level of molecules, cells, tissues, organs and systems.
3) is capable of systematically taking an accurate and effective social and medical history from their patients and make a comprehensive physical examination.
4) knows the laboratory procedures related to diseases; In primary care, the necessary material (blood, urine, etc.) can be obtained from the patient with appropriate methods and can perform the necessary laboratory procedures for diagnosis and follow-up or request laboratory tests.
5) can distinguish pathological changes in structure and functions during diseases from physiological changes and can Interpret the patient's history, physical examination, laboratory and imaging findings, and arrive at a pre-diagnosis and diagnosis of the patient's problem.
6) knows, plans and applies primary care and emergency medical treatment practices, rehabilitation stages. 1 1 1 1 1 1 1
7) can keep patient records accurately and efficiently, know the importance of confidentiality of patient information and records, and protects this privacy.
8) knows the clinical decision-making process, evidencebased medicine practices and current approaches. 1 1 1 1 1 1 1
9) knows and applies the basic principles of preventive health measures and the protection of individuals from diseases and improving health, and recognizes the individual and/or society at risk, undertakes the responsibility of the physician in public health problems such as epidemics and pandemics.
10) knows the biopsychosocial approach, evaluates the causes of diseases by considering the individual and his / her environment. 2 2 2 3 3 3 3
11) is capable of having effective oral and/or written communication with patients and their relatives, society and colleagues. 3 3 3 3 3 3 3
12) knows the techniques, methods and rules of researching. It contributes to the creation, sharing, implementation and development of new professional knowledge and practices by using science and scientific method within the framework of ethical rules.
13) can collect health data, analyze them, present them in summary, and prepare forensic reports.
14) knows the place of physicians as an educator, administrator and researcher in delivery of health care. It takes responsibility for the professional and personal development of own and colleagues in all interdisciplinary teams established to increase the health level of the society. 2 2 2 2 2 2 2
15) knows employee health, environment and occupational safety issues and takes responsibility when necessary.
16) knows health policies and is able to evaluate their effects in the field of application. 1 1 1 1 1 1 1
17) keeps medical knowledge up-to-date within the framework of lifelong learning responsibility.
18) Applies own profession by knowing about ethical obligations and legal responsibilities, prioritizing human values and with self-sacrifice throughout own medical life. 1 1 1 1 1 1 1

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Average 3 Highest
       
Program Outcomes Level of Contribution
1) When Istinye University Faculty of Medicine student is graduated who knows the historical development of medicine, medical practices, and the medical profession and their importance for society.
2) knows the normal structure and function of the human body at the level of molecules, cells, tissues, organs and systems.
3) is capable of systematically taking an accurate and effective social and medical history from their patients and make a comprehensive physical examination.
4) knows the laboratory procedures related to diseases; In primary care, the necessary material (blood, urine, etc.) can be obtained from the patient with appropriate methods and can perform the necessary laboratory procedures for diagnosis and follow-up or request laboratory tests.
5) can distinguish pathological changes in structure and functions during diseases from physiological changes and can Interpret the patient's history, physical examination, laboratory and imaging findings, and arrive at a pre-diagnosis and diagnosis of the patient's problem.
6) knows, plans and applies primary care and emergency medical treatment practices, rehabilitation stages.
7) can keep patient records accurately and efficiently, know the importance of confidentiality of patient information and records, and protects this privacy.
8) knows the clinical decision-making process, evidencebased medicine practices and current approaches.
9) knows and applies the basic principles of preventive health measures and the protection of individuals from diseases and improving health, and recognizes the individual and/or society at risk, undertakes the responsibility of the physician in public health problems such as epidemics and pandemics. 2
10) knows the biopsychosocial approach, evaluates the causes of diseases by considering the individual and his / her environment. 3
11) is capable of having effective oral and/or written communication with patients and their relatives, society and colleagues. 3
12) knows the techniques, methods and rules of researching. It contributes to the creation, sharing, implementation and development of new professional knowledge and practices by using science and scientific method within the framework of ethical rules.
13) can collect health data, analyze them, present them in summary, and prepare forensic reports.
14) knows the place of physicians as an educator, administrator and researcher in delivery of health care. It takes responsibility for the professional and personal development of own and colleagues in all interdisciplinary teams established to increase the health level of the society.
15) knows employee health, environment and occupational safety issues and takes responsibility when necessary.
16) knows health policies and is able to evaluate their effects in the field of application.
17) keeps medical knowledge up-to-date within the framework of lifelong learning responsibility.
18) Applies own profession by knowing about ethical obligations and legal responsibilities, prioritizing human values and with self-sacrifice throughout own medical life.

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Midterms 1 % 40
Final 1 % 60
total % 100
PERCENTAGE OF SEMESTER WORK % 40
PERCENTAGE OF FINAL WORK % 60
total % 100

Workload and ECTS Credit Calculation

Activities Number of Activities Preparation for the Activity Spent for the Activity Itself Completing the Activity Requirements Workload
Course Hours 2 0 1 15 32
Study Hours Out of Class 1 0 1 1 2
Midterms 1 2 2 1 5
Final 1 2 2 1 5
Total Workload 44