Health Administration
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code: SAY201
Course Name: Health Services Management
Semester: Fall
Course Credits:
ECTS
5
Language of instruction: Turkish
Course Condition:
Does the Course Require Work Experience?: No
Type of course: Compulsory Courses
Course Level:
Bachelor TR-NQF-HE:6. Master`s Degree QF-EHEA:First Cycle EQF-LLL:6. Master`s Degree
Mode of Delivery: Face to face
Course Coordinator: Dr. Öğr. Üy. GÜLHAN KALMUK
Course Lecturer(s): GÜLHAN KALMUK
Course Assistants:

Course Objective and Content

Course Objectives: To explain the purpose, scope and importance of health management, to examine the systems and institutions producing health services in detail.
Course Content: Management, Manager, Organization concepts, Managerial Roles and Skills. Management Functions, Organization Principles Classical Management and Organization Theory. Neo-classical Management and Organization Theory, Modern Organization Theory, Modern and Modern Concepts and Approaches, Differentiating Health Institutions from Other Organizations
features; structure, process and result related properties. Hospital concept, functions of hospitals,
classification of hospitals, historical development of hospitals. Turkey and several countries in the organizational structure of the hospital. Hospital board and hospital management. History of hospital management and management. Responsibilities of hospital management. Medical services, other health services, support services

Learning Outcomes

The students who have succeeded in this course;
1) To understand and apply effective health management
2) Defines hospitals, recognizes building management, functions of hospitals and makes classification.
3) Understand the importance of production management and stock control management in health institutions
4) Know the importance of emergency and disaster situation in health institutions and take necessary measures.

Course Flow Plan

Week Subject Related Preparation
1) Health Management and Main Features of an Effective Health Service Power Point
2) Management and Historical Development of Management Presentation
3) Health and Determinants of Health,
4) Features Related to Structure, Process and Result in Health Institutions
5) Health Services, Health System and Health Institutions
6) Hospital Organization, Features, Functions of Hospitals
7) Hospital Management and Boards
8) Midterm
9) Building Management in Health Institutions
10) Emergency Health Services
11) Production System
12) Quality and Accreditation in Healthcare Institutions
13) Digitalization, Artificial Intelligence and Bioimformatics in Health Management
14) Team Work in Healthcare Organizations

Sources

Course Notes / Textbooks: 1.Sağlık İşletmeleri Yönetimi
Prof. Dr. Dilaver Tengilimoğlu, Yrd.Doç.Dr.Oğuz Işık, Yrd.Doç.Dr. Mahmut Akbolat
2.John R. Griffith The Well-Managed Health Care Organization. AUPHA Press/Health Administration Press, Ann Arbor, Michigan,1995.
3.Kavuncubaşı Ş. Hastane ve Sağlık Kurumları Yönetimi, Seçkin Kitapevi, Ankara 2010. 3. Lawrence F. Wolper Health Care Admin
References: 1.Sağlık İşletmeleri Yönetimi
Prof. Dr. Dilaver Tengilimoğlu, Yrd.Doç.Dr.Oğuz Işık, Yrd.Doç.Dr. Mahmut Akbolat
2.John R. Griffith The Well-Managed Health Care Organization. AUPHA Press/Health Administration Press, Ann Arbor, Michigan,1995.
3.Kavuncubaşı Ş. Hastane ve Sağlık Kurumları Yönetimi, Seçkin Kitapevi, Ankara 2010. 3. Lawrence F. Wolper Health Care Admin

Course - Program Learning Outcome Relationship

Course Learning Outcomes

1

2

3

4

Program Outcomes
1) They will have the theoretical and practical knowledge to comprehend, evaluate and direct the operation of the health systems and its subsystems. 3 3 3 3
2) They will have the knowledge of factors about society-individual health and its development. 3 3 2 3
3) They will apply the theoretical and practical knowledge of health management in related institutions and organizations. 3 3 3 3
4) They will analyze, evaluate the developments in health management by using scientfic methods and techniques and develop solutions. 3 3 3 3
5) They will follow the developments in the field by using a foreign language at least at the level of European Language Portfolio B1. 2 3 3 3
6) They will use health terminology and grammar according to the rules in spoken and written communication. 3 3 3 3
7) They will share their thoughts about health management and solution proposals with internal and external parties written and orally. 3 2 3 3
8) They will use information and communication technologies with computer software at least at the level of European Computer Driving License required by the field. 3 3 3 3
9) They will constantly develop professional knowledge and skill; know ways to access information and apply them. 3 3 3 2
10) They will show mangement philosophy and management functions in health management applications. 3 3 3 3
11) They will behave sensitve to health problems in the country and around the world with sociak responsibility and sustainability and they will evaluate solution suggestions to maximize social benefits. 3 3 3 3
12) They will act in accordance with legal regulations in the field of health management and with social, scientific and professional ethical principles. 3 3 2 3
13) They will show leadership characteristics in health management applications. 3 2 3 3
14) They will take responsibility individually and as a team member in health management applications. 3 3 3 3

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Average 3 Highest
       
Program Outcomes Level of Contribution
1) They will have the theoretical and practical knowledge to comprehend, evaluate and direct the operation of the health systems and its subsystems. 3
2) They will have the knowledge of factors about society-individual health and its development. 3
3) They will apply the theoretical and practical knowledge of health management in related institutions and organizations. 3
4) They will analyze, evaluate the developments in health management by using scientfic methods and techniques and develop solutions. 3
5) They will follow the developments in the field by using a foreign language at least at the level of European Language Portfolio B1. 3
6) They will use health terminology and grammar according to the rules in spoken and written communication. 3
7) They will share their thoughts about health management and solution proposals with internal and external parties written and orally. 3
8) They will use information and communication technologies with computer software at least at the level of European Computer Driving License required by the field. 3
9) They will constantly develop professional knowledge and skill; know ways to access information and apply them. 3
10) They will show mangement philosophy and management functions in health management applications. 3
11) They will behave sensitve to health problems in the country and around the world with sociak responsibility and sustainability and they will evaluate solution suggestions to maximize social benefits. 3
12) They will act in accordance with legal regulations in the field of health management and with social, scientific and professional ethical principles. 3
13) They will show leadership characteristics in health management applications. 3
14) They will take responsibility individually and as a team member in health management applications. 3

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Attendance 1 % 10
Homework Assignments 1 % 30
Midterms 1 % 20
Final 1 % 40
total % 100
PERCENTAGE OF SEMESTER WORK % 60
PERCENTAGE OF FINAL WORK % 40
total % 100

Workload and ECTS Credit Calculation

Activities Number of Activities Preparation for the Activity Spent for the Activity Itself Completing the Activity Requirements Workload
Course Hours 14 0 3 42
Homework Assignments 2 20 40
Midterms 1 20 20
Final 1 25 25
Total Workload 127