| Nursing | |||||
| Bachelor | TR-NQF-HE: Level 6 | QF-EHEA: First Cycle | EQF-LLL: Level 6 | ||
| Course Code: | HEM011 | ||||
| Course Name: | Communication in Health | ||||
| Semester: | Fall | ||||
| Course Credits: |
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| Language of instruction: | Turkish | ||||
| Course Condition: | |||||
| Does the Course Require Work Experience?: | No | ||||
| Type of course: | Departmental Elective | ||||
| Course Level: |
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| Mode of Delivery: | Face to face | ||||
| Course Coordinator: | Prof. Dr. BESTİ ÜSTÜN | ||||
| Course Lecturer(s): |
Prof. Dr. BESTİ ÜSTÜN |
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| Course Assistants: |
| Course Objectives: | The aim of the course for each student; To gain the ability of expressing himself / herself effectively in interpersonal relations, gaining the ability to sustain the communication process effectively, to know the characteristics of effective relationship with the individuals receiving services, to be able to define effective and non-effective communication techniques, to use effective communication techniques in interviews with individuals (client / patient), The group and the health team are expected to play an active role. |
| Course Content: | The concept of communication, the importance of communication in human relations and the factors affecting communication, the basic characteristics and needs of human, human and affective process with the cognitive aspect, self, body image, self-esteem, identity concept, self-awareness and awareness, human behavior characteristics, group dynamics and communication in groups , therapeutic communication and empathy, anger management, conflict and conflict management strategies in interpersonal relations, communication in special cases and understanding and application of all these information in the field of health |
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The students who have succeeded in this course;
1) I. To be able to define human, self-recognition, communication, professional communication, helper communication, conflict and anger 2) II. To be able to recognize the impact of the cognitive aspect of human on their relations, their own cognition, behavioral characteristics, self-concept 3) III. To be able to list the methods of self-knowledge, dashing behavior, helper communication skills, anger and conflict management strategies 4) IV. To be able to recognize and realize himself / herself in his / her social and professional life, to change his / her cognitive distortions with rational thoughts, to use effective anger and conflict management strategies and assistive communication skills 5) V. To be able to apply assertive behavior in social and professional life, effective anger and conflict management strategies, assistive communication skills |
| Week | Subject | Related Preparation |
| 1) | Importance of Communication in Health Sector, Types of Communication and Basic Components of Communication | |
| 2) | Effective and Ineffective Communication Ways | |
| 3) | Therapeutic Communication and Empathy | |
| 4) | Concept of Self in Health Communication (Self Awareness) | |
| 5) | Problem Solving Skills in Health Communication | |
| 6) | Concept of Sociality in Health Communication, Concept of Social Communication | |
| 7) | Human Behavior Characteristics (Passive, aggressive, manipulative, assertive behavior) | |
| 8) | MIDTERM EXAM | |
| 9) | Importance of Attitude and Behaviours in Health Communciation | |
| 10) | Listening and Active Listening Between Counselor / Patient and Professional | |
| 11) | Health Communication and Media | |
| 12) | Risk communication in health | |
| 13) | Group Dynamics and Group Relationships in health communication | |
| 14) | Conflict management among client/patient and health professions | |
| 15) | Communication in special conditions (anger management, delivering bad news, crying patient, terminally ill patient etc.) | |
| 16) | FINAL EXAM |
| Course Notes / Textbooks: | 1. Dökmen Ü. (1996) İletişim Çatışmaları ve Empati, Sistem Yayıncılık, İstanbul. 2. Geçtan E. (1994) İnsan Olmak, Remzi Kitabevi, İstanbul. 3. Özcan A. (2006) Hemşire-Hasta İlişkisi ve İletişim, Sistem Ofset, Ankara. 4. Üstün B. (2005) Hemşirelikte İletişim Becerileri Öğretimi. Okullar Yayınevi, İzmir. 5. Özer K. (2010 )Ben Değeri Tiryakiliği. Sistem Yayıncılık, İstanbul. 6. Özer K. (2008) İletişimsizlik Becerisi, Sistem Yayıncılık, İstanbul. 7. Özer K. (2009) Üç Psikolojik Soru, 6. Baskı, Sistem Yayıncılık, İstanbul. 8. Cüceloğlu D. (2012) İnsan ve Davranışı, Remzi Kitabevi, İstanbul. 9. Arnold E., Underman Boggs K. (1999) Interpersonal Relationships: Professional Communication Skills for Nurses. 3rd Edition, WB Saunders Company, Philadelphia. |
| References: | 1. Çınarlı, İnci, Sağlık İletişimi ve Medya, Nobel Kitabevi, Ankara, 2008. 2. Okay, Ayla, Sağlık İletişimi, MediaCat,İstanbul, 2009. 3. Tabak, Selçuk, Sağlık İletişimi, İstanbul, 2009. 4. Seal, Clive, Health and The Media: An Overview, Sociology of Health and Illness, 25(6), pp.513-531, 2003. 5. Özdemir,Yücesan, Medya ve Sağlık: Patolojik Bir İlişki, Toplum ve Hekim Dergisi, 1(21), s.32-38, 2006. 6. Schiavo, Renata, Health Communication: From Theory to Practice, Jossey Bass, USA, 2007. 7. Parrott, Roxanne, Emphasizing Communication in Health Communication, Journal of Communication, December, 2004. 8. Dökmen Ü., İletişim Çatışmaları ve Empati, Ankara, 1999. |
| Course Learning Outcomes | 1 |
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| Program Outcomes | ||||||||||||||||||||||||||||
| 1) Based on the qualifications gained in secondary education; Understand the concepts and concepts related to the field of health at the undergraduate level, and have advanced theoretical and practical knowledge supported by textbooks, application tools and other sources of current information in the field of health. | 2 | 3 | 3 | 2 | 3 | |||||||||||||||||||||||
| 2) Knowledge of nature, source, limits, accuracy, reliability and validity of knowledge. | 2 | |||||||||||||||||||||||||||
| 3) Uses the field-specific, advanced theoretical and factual knowledge acquired at the undergraduate level. | 2 | 2 | 2 | |||||||||||||||||||||||||
| 4) Interprets, evaluates, identifies, analyzes, shares information and makes team work by using the advanced knowledge and skills acquired in the field of health. | 2 | |||||||||||||||||||||||||||
| 5) Use computer programs, related technologies and educational tools related to the field of health. | ||||||||||||||||||||||||||||
| 6) Carries out a study independently by using his advanced knowledge on the field of health and takes responsibility as a team member in cooperation with other professional groups working in this field. | ||||||||||||||||||||||||||||
| 7) Takes responsibility as an individual and team member to solve complex and unpredictable problems encountered in applications related to health field. | ||||||||||||||||||||||||||||
| 8) Plans, manages and monitors and evaluates the activities for the development of the employees working under their responsibility. | ||||||||||||||||||||||||||||
| 9) Evaluates the advanced knowledge and skills acquired in the field of health with a critical approach. | ||||||||||||||||||||||||||||
| 10) Identifies learning needs and learning resources, and directs the learning function by using resources effectively. | ||||||||||||||||||||||||||||
| 11) Develops a positive attitude towards life-long learning and transforms it into behavior. | ||||||||||||||||||||||||||||
| 12) Informs relevant persons and institutions on health related issues; conveys their thoughts and suggestions for solutions to problems in written and orally, and takes their opinions, requests and expectations. | ||||||||||||||||||||||||||||
| 13) He / she shares his / her thoughts and suggestions for solutions to the problems with the experts and non-experts in teamwork and as an active member of the process by supporting them with quantitative and qualitative data. | ||||||||||||||||||||||||||||
| 14) Organize and implement projects and activities in cooperation with other professional groups for the social environment with a sense of social responsibility. | 2 | 2 | ||||||||||||||||||||||||||
| 15) Follow the information in his / her field and communicate with colleagues by using a foreign language at least at European Language Portfolio B1 General Level. | 2 | 2 | ||||||||||||||||||||||||||
| 16) Uses information and communication technologies together with computer software at the Advanced Level of European Computer Driving License required by the field. | 1 | |||||||||||||||||||||||||||
| 17) Monitor and evaluate the events / developments on the agenda of the society and the world in the field of health. | 2 | |||||||||||||||||||||||||||
| 18) Expresses himself / herself effectively verbally and in writing. | 2 | |||||||||||||||||||||||||||
| 19) It cooperates with people from related disciplines and acts in accordance with social, scientific, cultural and ethical values in the stages of gathering, interpreting, implementing and announcing the data related to the field of health. | ||||||||||||||||||||||||||||
| 20) Acts and participates in Quality Management and Processes. | ||||||||||||||||||||||||||||
| 21) Has enough consciousness about the individual and public health, environmental protection and occupational safety. | ||||||||||||||||||||||||||||
| 22) It acts in accordance with laws, regulations, legislation and professional ethics rules related to its duties, rights and responsibilities as individuals. | ||||||||||||||||||||||||||||
| 23) Its appearance, attitude, attitude and behavior make it an example for society. | ||||||||||||||||||||||||||||
| 24) Have the knowledge of understanding the structure, physiological functions, behaviors of healthy and sick individuals and the relationship between health and physical and social environment at advanced level. | ||||||||||||||||||||||||||||
| 25) Has the ability of health personnel to participate in practice training and working experience with these staff. | 2 | |||||||||||||||||||||||||||
| 26) It has an adequate clinical experience by conducting clinical practices in areas where it is planned in accordance with the essence and purpose of the program and supervised by qualified authorities in its field. | 1 | 1 | 2 | |||||||||||||||||||||||||
| 27) Has experience in working with other health disciplines. | ||||||||||||||||||||||||||||
| 28) He / she has sufficient experience to use professional autonomy in international standards and to make clinical applications in program creation, planning, execution and evaluation. | 3 | 2 | 2 | 3 | ||||||||||||||||||||||||
| No Effect | 1 Lowest | 2 Average | 3 Highest |
| Program Outcomes | Level of Contribution | |
| 1) | Based on the qualifications gained in secondary education; Understand the concepts and concepts related to the field of health at the undergraduate level, and have advanced theoretical and practical knowledge supported by textbooks, application tools and other sources of current information in the field of health. | |
| 2) | Knowledge of nature, source, limits, accuracy, reliability and validity of knowledge. | 2 |
| 3) | Uses the field-specific, advanced theoretical and factual knowledge acquired at the undergraduate level. | |
| 4) | Interprets, evaluates, identifies, analyzes, shares information and makes team work by using the advanced knowledge and skills acquired in the field of health. | 1 |
| 5) | Use computer programs, related technologies and educational tools related to the field of health. | 2 |
| 6) | Carries out a study independently by using his advanced knowledge on the field of health and takes responsibility as a team member in cooperation with other professional groups working in this field. | |
| 7) | Takes responsibility as an individual and team member to solve complex and unpredictable problems encountered in applications related to health field. | 1 |
| 8) | Plans, manages and monitors and evaluates the activities for the development of the employees working under their responsibility. | |
| 9) | Evaluates the advanced knowledge and skills acquired in the field of health with a critical approach. | |
| 10) | Identifies learning needs and learning resources, and directs the learning function by using resources effectively. | |
| 11) | Develops a positive attitude towards life-long learning and transforms it into behavior. | |
| 12) | Informs relevant persons and institutions on health related issues; conveys their thoughts and suggestions for solutions to problems in written and orally, and takes their opinions, requests and expectations. | |
| 13) | He / she shares his / her thoughts and suggestions for solutions to the problems with the experts and non-experts in teamwork and as an active member of the process by supporting them with quantitative and qualitative data. | |
| 14) | Organize and implement projects and activities in cooperation with other professional groups for the social environment with a sense of social responsibility. | 3 |
| 15) | Follow the information in his / her field and communicate with colleagues by using a foreign language at least at European Language Portfolio B1 General Level. | |
| 16) | Uses information and communication technologies together with computer software at the Advanced Level of European Computer Driving License required by the field. | |
| 17) | Monitor and evaluate the events / developments on the agenda of the society and the world in the field of health. | 3 |
| 18) | Expresses himself / herself effectively verbally and in writing. | 3 |
| 19) | It cooperates with people from related disciplines and acts in accordance with social, scientific, cultural and ethical values in the stages of gathering, interpreting, implementing and announcing the data related to the field of health. | |
| 20) | Acts and participates in Quality Management and Processes. | |
| 21) | Has enough consciousness about the individual and public health, environmental protection and occupational safety. | |
| 22) | It acts in accordance with laws, regulations, legislation and professional ethics rules related to its duties, rights and responsibilities as individuals. | |
| 23) | Its appearance, attitude, attitude and behavior make it an example for society. | |
| 24) | Have the knowledge of understanding the structure, physiological functions, behaviors of healthy and sick individuals and the relationship between health and physical and social environment at advanced level. | |
| 25) | Has the ability of health personnel to participate in practice training and working experience with these staff. | |
| 26) | It has an adequate clinical experience by conducting clinical practices in areas where it is planned in accordance with the essence and purpose of the program and supervised by qualified authorities in its field. | |
| 27) | Has experience in working with other health disciplines. | |
| 28) | He / she has sufficient experience to use professional autonomy in international standards and to make clinical applications in program creation, planning, execution and evaluation. |
| Semester Requirements | Number of Activities | Level of Contribution |
| Midterms | 1 | % 40 |
| Final | 1 | % 60 |
| total | % 100 | |
| PERCENTAGE OF SEMESTER WORK | % 40 | |
| PERCENTAGE OF FINAL WORK | % 60 | |
| total | % 100 | |
| Activities | Number of Activities | Preparation for the Activity | Spent for the Activity Itself | Completing the Activity Requirements | Workload | ||
| Course Hours | 14 | 2 | 2 | 56 | |||
| Midterms | 1 | 3 | 1 | 4 | |||
| Final | 1 | 3 | 1 | 4 | |||
| Total Workload | 64 | ||||||