Pharmacy Services Preview
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code:

EHP211

Course Name:

Pharmacy Management

Semester:

Fall

Course Credits:

ECTS

Language of instruction:

Turkish

Course Condition:

Does the Course Require Work Experience?:

Type of course:

Compulsory Courses

Course Level:

Associate

TR-NQF-HE:5. Master`s Degree

QF-EHEA:Short Cycle

EQF-LLL:5. Master`s Degree

Mode of Delivery:

Face to face

Course Coordinator:

Öğr. Gör. ŞERİFE YEKBUN TÜTÜNCÜ

Course Lecturer(s):

Ş. Yekbun Tütüncü

Course Assistants:

Course Objective and Content

Course Objectives:	To give general information about pharmacy, pharmacist and pharmacy, To teach general definitions such as disease, patient, health, medicine, prescription, treatment, To give general information about pharmacy and pharmacy legislation, General principles of pharmacy management To teach marketing and sales methods
Course Content:	General information about pharmacy, pharmacist and pharmacy, pharmacy regulation, pharmacy business, marketing for pharmacies, pharmacy workers and patient rights.

Learning Outcomes

The students who have succeeded in this course;
1) Define concepts about pharmacy and pharmacy management.
2) To follow and explain the laws and regulations related to pharmacy legislation and pharmacy workers.
3) Define the properties of the pharmaceuticals and pharmaceuticals in pharmacies and keep them in accordance with the storage conditions.
4) Explains the types and procedures of prescriptions in pharmacies.
5) Explain the pharmacy operation and apply the marketing techniques and sales techniques in pharmacies.
6) Make income and income calculations in pharmacies.
7) It helps the pharmacies to operate in accordance with the laws and regulations in accordance with the inspection.

Course Flow Plan

Week	Subject	Related Preparation
1)	Patient and Customer Relations Working in Pharmacies
1)	Course Introduction, Course Objectives and Learning Objectives
2)	General Concepts and Definitions Related to Pharmacy and Pharmacy Management
3)	Pharmacy and Pharmaceutical Legislation
4)	Laws and Regulations on Pharmacy and Pharmacy Workers
5)	Properties of Pharmaceuticals and Pharmaceuticals Found in Pharmacies and Responsibilities of Employees Related to These Substances
6)	Essential Drugs and Medical Supplies in Pharmacies
7)	Acceptable Prescription Types in Pharmacies and Prescription Procedures
8)	midterm exams
9)	Acceptable Prescription Types in Pharmacies and Prescription Procedures
10)	Pharmacy Business and Economic Life
11)	Marketing Methods for Pharmacies and Sales Techniques
12)	Income and Expense Accounts in Pharmacies
13)	Patient and Customer Relations Working in Pharmacies
14)	Eczanelerin Teftişi ve İyi Eczacılık Uygulamaları
15)	final exam
16)	Final exam

Sources

Course Notes / Textbooks:	Özçelikay, G. (2003). Reçete Ve Etik Sorunlar, Çağdaş Tıp Etiği
References:	Ders notları

Course - Program Learning Outcome Relationship

Course Learning Outcomes	1	2	3	4	5	6	7
Program Outcomes
1) Has the knowledge and knowledge to follow the resources related to the profession and has the ability to communicate properly in oral and written form.	3	2	3	3	3	3	2
2) Have knowledge about research methods of drugs and necessary resources related to the profession.	3	3	1	1	3	3	2
3) Has knowledge about regulations and legislation related to pharmacy and drugs.	1	3	1	1	1	1	3
4) Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field.	1	1	1	3	1	3	2
5) Has enough awareness about individual and public health, environmental protection and occupational safety.	1	2	3	1	1	1	2
6) Has the ability to use computer programs in the field of pharmacy.	1	1	1	3	1	3	1
7) Uses a foreign language at least at the level of the European Language Portfolio A2 General and follows the information in the field.	1	1	1	1	2	1	1
8) Has awareness of lifelong learning and it directs its education to a further education level or a profession in the same field.	3	3	2	2	1	1	2
9) Performs expiration dates and inventory controls of the products; identify deficiencies. It is responsible for keeping the products in proper storage and storage.	1	2	3	1	1	1	3
10) They act in accordance with quality management and processes.	2	3	2	1	2	1	2
11) In the control of the pharmacist or the responsible manager, he has the ability to make necessary directions to patients and their relatives about drug use.	1	1	3	2	1	1	1
12) Have the discipline necessary for team work, high communication skills, technical and application knowledge.	2	2	1	1	3	1	3
13) It conducts a given task independently by using its basic knowledge. When it encounters an unpredictable situation, it takes responsibility and develops solutions. Collaborates with other fields related to the field.	1	1	2	2	3	2	2
14) As a Pharmacy Technician, it follows the instructions related to pharmaceuticals, pharmaceuticals, medical products, medical products and dermocosmetics.	2	3	1	1	1	1	2

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Average	3 Highest

	Program Outcomes	Level of Contribution
1)	Has the knowledge and knowledge to follow the resources related to the profession and has the ability to communicate properly in oral and written form.	3
2)	Have knowledge about research methods of drugs and necessary resources related to the profession.	3
3)	Has knowledge about regulations and legislation related to pharmacy and drugs.	3
4)	Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field.	2
5)	Has enough awareness about individual and public health, environmental protection and occupational safety.	3
6)	Has the ability to use computer programs in the field of pharmacy.	3
7)	Uses a foreign language at least at the level of the European Language Portfolio A2 General and follows the information in the field.	1
8)	Has awareness of lifelong learning and it directs its education to a further education level or a profession in the same field.	3
9)	Performs expiration dates and inventory controls of the products; identify deficiencies. It is responsible for keeping the products in proper storage and storage.	3
10)	They act in accordance with quality management and processes.	3
11)	In the control of the pharmacist or the responsible manager, he has the ability to make necessary directions to patients and their relatives about drug use.	3
12)	Have the discipline necessary for team work, high communication skills, technical and application knowledge.	3
13)	It conducts a given task independently by using its basic knowledge. When it encounters an unpredictable situation, it takes responsibility and develops solutions. Collaborates with other fields related to the field.	3
14)	As a Pharmacy Technician, it follows the instructions related to pharmaceuticals, pharmaceuticals, medical products, medical products and dermocosmetics.	3

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Midterms	1	% 40
Final	1	% 60
total		% 100
PERCENTAGE OF SEMESTER WORK		% 40
PERCENTAGE OF FINAL WORK		% 60
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Workload
Course Hours	13	26
Study Hours Out of Class	4	12
Presentations / Seminar	2	6
Homework Assignments	3	12
Midterms	1	4
Final	2	8
Total Workload		68