UNI389 Decision Making and Problem Solving TechniquesIstinye UniversityDegree Programs Psychology (English)General Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
Psychology (English)

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Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code: UNI389
Course Name: Decision Making and Problem Solving Techniques
Semester: Fall
Spring
Course Credits:
ECTS
5
Language of instruction: English
Course Condition:
Does the Course Require Work Experience?: No
Type of course: University Elective
Course Level:
Bachelor TR-NQF-HE:6. Master`s Degree QF-EHEA:First Cycle EQF-LLL:6. Master`s Degree
Mode of Delivery: Face to face
Course Coordinator: Dr. Öğr. Üy. FATİH KİRAZ
Course Lecturer(s):
Course Assistants:

Course Objective and Content

Course Objectives: To teach problem solving technical methodologies to managers and students.
Course Content: Managers need to have a number of critical features to continue to work successfully in the workplace. Considering today's working conditions, the success of the managers in business life has highlighted the ability to have fast problem solving skills. Root cause analysis within the quality management system is a problem solving technique. It is expected that the solution will be realized quickly and correctly. Therefore, problem solving techniques are the tools that every manager should know.

Learning Outcomes

The students who have succeeded in this course;
1) Problems and learning the problem definition, Analyzing the problems, Learning the solution steps of the problems, Tools that should be used in the problem steps, Statistical tables in the problem analysis
2) Brain storming, Control tables, Pareto analysis, Flowcharts, Fish Fishbone, Why Why analysis, Tree Diagrams, Histogram, Distribution Diagrams, Kaizen steps in problem solving

Course Flow Plan

Week Subject Related Preparation
1) Description of the problem, examination of the problem, the decision of the manager
2) Analyzing the problems
3) Problem solving techniques solution steps
4) Problem solving techniques Tools
5) Problem Solving Techniques, Simple Static Tables
6) Problem solving techniques, Brainstorming
7) Problem solving techniques, Brainstorming practice
8) Midterm Exam
9) Problem solving techniques, Examination and Control Tables
10) Problem solving techniques, Control Table Application and Parote Analysis
11) Problem solving techniques, Homework presentations and flowcharts
12) Problem solving techniques, Fishbone Diagrams
13) Problem Solving Techniques, Fish Bone Application and Cause Cause Analysis, Tree
14) Exam and problem solutions Histogram, Distribution Diagrams
15) Evaluation and Kaizen Study
16) Final Exam

Sources

Course Notes / Textbooks: Ders Notları/Lecture Notes
References: Diğer Kaynaklar (Other References) Seçilmiş makaleler The Seven Tools New QC tools - Pratical Aplications for Manager ,Yoshhinobi Nayatani , Tora Elga ,
Yönetimde Problem Çözme teknikleri, Doçent Temel Çalık (selected articles)

Course - Program Learning Outcome Relationship

Course Learning Outcomes

1

2

Program Outcomes
1) Have the theoretical knowledge related to major sub areas of psychology.
2) Apply psychological concepts and theories in a variety of applied settings.
3) Define and explain the cognitive, emotional and behavioral processes of human beings.
4) Evaluate psychological evidence and assumptions in a scientific and critical way.
5) Collect and analyze psychological research data and interpret and report the findings in accordance to scientific publication rules.
6) Develop and utilize assessment and measurement tools for psychological phenomena.
7) Have the skills and abilities to follow innovations and developments in psyhology and other related sciences.
8) Have knowledge and skills to work effectively on individual or group basis.
9) Have knowledge and skills to communicate in a clear and effective manner in national and international settings.
10) Behave in accordance with professional code of conduct and ethics related to psychology.
11) Behave in an unprejudiced and equal way towards various identity groups such as age, gender, language, race, religion and social class in scientific and professional acitivities.
12) Have respect for universal values and human and animal rights.
13) Use a foreign language at least B1 level of European Language Portfolio.
14) Use computer softwares as well as information and communication technologies at least Basic level of European Computer Driving Licence.

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Average 3 Highest
       
Program Outcomes Level of Contribution
1) Have the theoretical knowledge related to major sub areas of psychology.
2) Apply psychological concepts and theories in a variety of applied settings.
3) Define and explain the cognitive, emotional and behavioral processes of human beings.
4) Evaluate psychological evidence and assumptions in a scientific and critical way.
5) Collect and analyze psychological research data and interpret and report the findings in accordance to scientific publication rules.
6) Develop and utilize assessment and measurement tools for psychological phenomena.
7) Have the skills and abilities to follow innovations and developments in psyhology and other related sciences.
8) Have knowledge and skills to work effectively on individual or group basis.
9) Have knowledge and skills to communicate in a clear and effective manner in national and international settings.
10) Behave in accordance with professional code of conduct and ethics related to psychology.
11) Behave in an unprejudiced and equal way towards various identity groups such as age, gender, language, race, religion and social class in scientific and professional acitivities.
12) Have respect for universal values and human and animal rights.
13) Use a foreign language at least B1 level of European Language Portfolio.
14) Use computer softwares as well as information and communication technologies at least Basic level of European Computer Driving Licence.

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Project 1 % 50
Final 1 % 50
total % 100
PERCENTAGE OF SEMESTER WORK % 50
PERCENTAGE OF FINAL WORK % 50
total % 100

Workload and ECTS Credit Calculation

Activities Number of Activities Preparation for the Activity Spent for the Activity Itself Completing the Activity Requirements Workload
Course Hours 14 1 2 42
Study Hours Out of Class 14 0 2 28
Project 1 22 2 24
Final 1 20 2 22
Total Workload 116