Oral and Dental Health
Associate TR-NQF-HE: Level 5 QF-EHEA: Short Cycle EQF-LLL: Level 5

Course Introduction and Application Information

Course Code: UNI368
Course Name: Health Services in Multicultural Societies
Semester: Fall
Course Credits:
ECTS
5
Language of instruction: Turkish
Course Condition:
Does the Course Require Work Experience?: No
Type of course: University Elective
Course Level:
Associate TR-NQF-HE:5. Master`s Degree QF-EHEA:Short Cycle EQF-LLL:5. Master`s Degree
Mode of Delivery: E-Learning
Course Coordinator: Dr. Öğr. Üy. EMİNE NUR KAHRAMAN
Course Lecturer(s): Asst.Prof..Emine Nur Kahraman
Course Assistants:

Course Objective and Content

Course Objectives: The aim of the course on healthcare services in multicultural societies is to educate healthcare professionals and service providers on effectively communicating with individuals from different cultures, understanding cultural diversity, and coping with this diversity.
Course Content: This course focuses on developing the skills of healthcare professionals to provide effective healthcare services in multicultural societies. Its content covers cultural awareness, communication skills, coping strategies for cultural diversity, cultural competence, and interaction with patients. Students gain practical skills in establishing healthy communication with individuals from different cultures, respecting cultural norms, tailoring healthcare services to cultural needs, and collaborating in a cross-cultural team. Additionally, the course provides practical opportunities for students to apply these skills through real-life scenarios with the aim of reducing cultural errors in healthcare delivery and enhancing patient satisfaction.

Learning Outcomes

The students who have succeeded in this course;
1) Cultural Awareness: Acquiring the ability to identify and understand the cultural characteristics of patients from different cultures.
2) Communication Skills: Developing the ability to understand different languages and communication styles, communicate effectively, and overcome language barriers.
3) Cross-Cultural Communication: Gaining the skill of cultural sensitivity and respect when interacting with individuals from different cultures.
4) Adaptation to Cultural Norms: Developing the ability to tailor healthcare services to the norms and expectations of different cultures.
5) Patient Safety: Acquiring the ability to recognize potential errors in cross-cultural interactions and reduce these errors to enhance patient safety.
6) Teamwork in Cultural Diversity: Improving collaboration skills with healthcare professionals and team members from different cultures.
7) Sensitivity to Health Disparities: Understanding the impact of cultural diversity on health inequalities and developing sensitivity to these disparities.
8) Cultural Adaptation Strategies: Developing the ability to manage cultural differences and implement strategies to enhance cultural adaptation.
9) Empathy Development: Enhancing the ability to understand the emotional and cultural context of individuals from different cultures and building empathy.
10) Knowledge of Various Cultures: Establishing a broad knowledge base about the health beliefs, practices, and illness perceptions of different cultures.

Course Flow Plan

Week Subject Related Preparation
1) Introduction and Overview of the Program Introduction to the program's objectives and content. Impacts of multicultural communities on healthcare services. Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
2) Cultural Awareness and Health Concept of cultural awareness and its importance. Role of cultural awareness in healthcare services. Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
3) Communication Skills and Intercultural Communication Developing communication skills. Strategies for effective communication with individuals from different cultures. Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
4) Language Barriers and Solutions Challenges of communication in different languages. Strategies for overcoming language barriers. Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
5) Cultural Diversity and Its Impact on Healthcare Impacts of different cultures on the healthcare system. Strategies for coping with cultural diversity. Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
6) Adapting to Cultural Norms in Healthcare Services Ability to provide healthcare services in accordance with cultural norms. Adapting healthcare services to cultural norms Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
7) Patient Safety and Cultural Errors Impact of cultural interactions on patient safety. Identifying and reducing potential cultural errors. Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
8) Teamwork in Cultural Diversity Effective teamwork with healthcare professionals from different cultures. Communication skills in cross-cultural teamwork. Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
9) Conflict Management and Resolving Cultural Conflicts Identifying and resolving conflicts in a cross-cultural context. Conflict management in the context of healthcare services. Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
10) Health Inequalities and Cultural Sensitivity Impact of cultural differences on health inequalities. Importance of cultural sensitivity in healthcare services. Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
11) Sensitivity and Developing Empathy Developing sensitivity to cultural differences. Strengthening empathy-building skills. Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
12) Cultural Adaptation Strategies Adapting healthcare services to different cultures. Implementation of cultural adaptation strategies. Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
13) Program Evaluation and Progress General evaluation of the program. Assessment of participants' achievements. Future developments and recommendations. Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.

Sources

Course Notes / Textbooks: Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.
References: Olthuis, G., & van Heteren, G. (2003). Multicultural health care in practice. Health Care Analysis, 11, 199-206.

Course - Program Learning Outcome Relationship

Course Learning Outcomes

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Program Outcomes
1) He/ She has a basic level of theoretical and practical knowledge about oral and dental health.
2) He/ She knows and applies the ethical principles and rules in the field.
3) He/ She participate in sterilization and disinfection studies.
4) He/ She carries out the assigned task independently by using its basic knowledge about oral and dental health field and when it encounters an unpredictable situation, he/she takes responsibility and develops solutions.
5) He/ She has the awareness of lifelong learning and directs his/her education to an advanced level of education in the same field or to a profession at the same level.
6) He/ She evaluates the basic knowledge and skills acquired in the field of Oral and Dental Health with a critical approach; determine learning needs and direct their learning.
7) He/ She is sensitive to the events on the agenda of the community and the world about Oral and Dental Health and follows the developments, informs the related persons and institutions by using the basic knowledge and skills in these subjects.
8) He/ She communicates effectively,
9) He/ She follows information in the field by using a foreign language at least at the level of European Language Portfolio A2 General Level.
10) He/ She use computer software and information and communication technologies at the basic level of European Computer Driving License required by the field.
11) He/ She contributes to social, scientific, cultural and ethical values ​​in the stages of collecting, interpreting, applying and announcing the data related to Oral and Dental Health field.
12) He/ She behaves and participates in the quality management and processes.
13) He/ She has enough awareness about individual and public health, environmental protection and occupational safety.
14) He/ She develops himself/ herself by following the developments in science and technology related to his field with the awareness of the necessity of lifelong learning.
15) His/ Her appearance, attitude, attitude and behavior make it an example for society.
16) Has basic theoretical and applied knowledge about Oral and Dental Health. Knows the ethical principles and rules of oral and dental health.

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Average 3 Highest
       
Program Outcomes Level of Contribution
1) He/ She has a basic level of theoretical and practical knowledge about oral and dental health.
2) He/ She knows and applies the ethical principles and rules in the field.
3) He/ She participate in sterilization and disinfection studies.
4) He/ She carries out the assigned task independently by using its basic knowledge about oral and dental health field and when it encounters an unpredictable situation, he/she takes responsibility and develops solutions.
5) He/ She has the awareness of lifelong learning and directs his/her education to an advanced level of education in the same field or to a profession at the same level.
6) He/ She evaluates the basic knowledge and skills acquired in the field of Oral and Dental Health with a critical approach; determine learning needs and direct their learning.
7) He/ She is sensitive to the events on the agenda of the community and the world about Oral and Dental Health and follows the developments, informs the related persons and institutions by using the basic knowledge and skills in these subjects.
8) He/ She communicates effectively,
9) He/ She follows information in the field by using a foreign language at least at the level of European Language Portfolio A2 General Level.
10) He/ She use computer software and information and communication technologies at the basic level of European Computer Driving License required by the field.
11) He/ She contributes to social, scientific, cultural and ethical values ​​in the stages of collecting, interpreting, applying and announcing the data related to Oral and Dental Health field.
12) He/ She behaves and participates in the quality management and processes.
13) He/ She has enough awareness about individual and public health, environmental protection and occupational safety.
14) He/ She develops himself/ herself by following the developments in science and technology related to his field with the awareness of the necessity of lifelong learning.
15) His/ Her appearance, attitude, attitude and behavior make it an example for society.
16) Has basic theoretical and applied knowledge about Oral and Dental Health. Knows the ethical principles and rules of oral and dental health.

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Homework Assignments 1 % 40
Final 1 % 60
total % 100
PERCENTAGE OF SEMESTER WORK % 40
PERCENTAGE OF FINAL WORK % 60
total % 100

Workload and ECTS Credit Calculation

Activities Number of Activities Preparation for the Activity Spent for the Activity Itself Completing the Activity Requirements Workload
Presentations / Seminar 1 0 0
Final 1 0 0
Total Workload 0