| Business Administration (Master) (with Thesis) (English) | |||||
| Master | TR-NQF-HE: Level 7 | QF-EHEA: Second Cycle | EQF-LLL: Level 7 | ||
| Course Code: | BUS5009 | ||||
| Course Name: | Problem Solving Techniques for Managers | ||||
| Semester: |
Fall Spring |
||||
| Course Credits: |
|
||||
| Language of instruction: | English | ||||
| Course Condition: | |||||
| Does the Course Require Work Experience?: | No | ||||
| Type of course: | Departmental Elective | ||||
| Course Level: |
|
||||
| Mode of Delivery: | Face to face | ||||
| Course Coordinator: | Dr. Öğr. Üy. FATİH KİRAZ | ||||
| Course Lecturer(s): |
Dr. Öğr. Üy. FATİH KİRAZ |
||||
| Course Assistants: |
| Course Objectives: | The aim of the course is to teach the technical methods of problem solving to Managers and Students |
| Course Content: | Managers need to have a number of critical features to continue to work successfully in the workplace. Considering today's working conditions, the success of the managers in business life has highlighted the ability to have fast problem solving skills. Root cause analysis within the quality management system is a problem solving technique. It is expected that the solution will be realized quickly and correctly. Therefore, problem solving techniques are the tools that every manager should know. |
|
The students who have succeeded in this course;
1) Problems and learning the problem definition, Analyzing the problems, Learning the solution steps of the problems, Tools that should be used in the problem steps, Statistical tables in the problem analysis 2) Brain storming, Control tables, Pareto analysis, Flowcharts, Fish Fishbone, Why Why analysis, Tree Diagrams, Histogram, Distribution Diagrams, Kaizen steps in problem solving |
| Week | Subject | Related Preparation |
| 1) | Description of the problem, examination of the problem, the decision of the manager | |
| 2) | Analyzing the problems | |
| 3) | Problem solving techniques solution steps | |
| 4) | Problem solving techniques Tools | |
| 5) | Problem Solving Techniques, Simple Static Tables | |
| 6) | Problem solving techniques, Brainstorming | |
| 7) | Problem solving techniques, Brainstorming practice | |
| 8) | Midterm Exam | |
| 9) | Problem solving techniques, Examination and Control Tables | |
| 10) | Problem solving techniques, Control Table Application and Parote Analysis | |
| 11) | Problem solving techniques, Homework presentations and flowcharts | |
| 12) | Problem solving techniques, Fishbone Diagrams | |
| 13) | Problem Solving Techniques, Fish Bone Application and Cause Cause Analysis, Tree | |
| 14) | Exam and problem solutions Histogram, Distribution Diagrams | |
| 15) | Evaluation and Kaizen Study |
| Course Notes / Textbooks: | Ders Notları/Lecture Notes |
| References: | Diğer Kaynaklar (Other References) Seçilmiş makaleler The Seven Tools New QC tools - Pratical Aplications for Manager ,Yoshhinobi Nayatani , Tora Elga , Yönetimde Problem Çözme teknikleri, Doçent Temel Çalık (selected articles) |
| Course Learning Outcomes | 1 |
2 |
||||
|---|---|---|---|---|---|---|
| Program Outcomes | ||||||
| 1) Develop and deepen knowledge in the same or in a different field to the proficiency level based on Bachelor level qualifications. | ||||||
| 2) Use of theoretical and practical knowledge within the field at a proficiency level. | ||||||
| 3) Communicate current developments and studies within the field to both professional and non-professional groups systematically using written, oral and visual techniques by supporting with quantitative and qualitative data. | ||||||
| 4) Evaluate knowledge and skills acquired at proficiency level in the field with a critical approach and direct the learning. | ||||||
| 5) Use the knowledge, problem solving and/or implementation skills in interdisciplinary studies. | ||||||
| 6) Independently conduct studies that require proficiency in the field. | ||||||
| No Effect | 1 Lowest | 2 Average | 3 Highest |
| Program Outcomes | Level of Contribution | |
| 1) | Develop and deepen knowledge in the same or in a different field to the proficiency level based on Bachelor level qualifications. | |
| 2) | Use of theoretical and practical knowledge within the field at a proficiency level. | |
| 3) | Communicate current developments and studies within the field to both professional and non-professional groups systematically using written, oral and visual techniques by supporting with quantitative and qualitative data. | |
| 4) | Evaluate knowledge and skills acquired at proficiency level in the field with a critical approach and direct the learning. | |
| 5) | Use the knowledge, problem solving and/or implementation skills in interdisciplinary studies. | |
| 6) | Independently conduct studies that require proficiency in the field. |
| Semester Requirements | Number of Activities | Level of Contribution |
| Project | 1 | % 50 |
| Midterms | 1 | % 20 |
| Final | 1 | % 30 |
| total | % 100 | |
| PERCENTAGE OF SEMESTER WORK | % 70 | |
| PERCENTAGE OF FINAL WORK | % 30 | |
| total | % 100 | |
| Activities | Number of Activities | Preparation for the Activity | Spent for the Activity Itself | Completing the Activity Requirements | Workload | ||
| Course Hours | 14 | 0 | 3 | 42 | |||
| Application | 14 | 0 | 4 | 56 | |||
| Homework Assignments | 1 | 0 | 20 | 20 | |||
| Final | 1 | 30 | 2 | 32 | |||
| Total Workload | 150 | ||||||