Business Administration (English) Preview
Bachelor	TR-NQF-HE: Level 6	QF-EHEA: First Cycle	EQF-LLL: Level 6

Course Introduction and Application Information

Course Code:

UNI310

Course Name:

Teamwork in Healthcare

Semester:

Fall

Course Credits:

ECTS

Language of instruction:

English

Course Condition:

Does the Course Require Work Experience?:

Type of course:

University Elective

Course Level:

Bachelor

TR-NQF-HE:6. Master`s Degree

QF-EHEA:First Cycle

EQF-LLL:6. Master`s Degree

Mode of Delivery:

E-Learning

Course Coordinator:

Dr. Öğr. Üy. BEGÜM YALÇIN

Course Lecturer(s):

Assistant Professor Begüm Yalçın

Course Assistants:

Course Objective and Content

Course Objectives:	1. Know the difference between work groups and work teams 2. Describe the main components of effective teamwork 3. Identify the teamwork development process 4. Know the importance of team leadership 5. Describe and use conflict management and negotiation strategies 6. Apply teamwork development strategies to create effective teamwork.
Course Content:	Teamwork and basic concepts of team building process, team building and development techniques, roles and role development within the team, effective communication and collaboration within the team.

Learning Outcomes

The students who have succeeded in this course;
1) Know the difference between work groups and work teams
2) Describe the main components of effective teamwork
3) Identify the teamwork development process
4) Know the importance of team leadership
5) Describe and use conflict management and negotiation strategies
6) Apply teamwork development strategies to create effective teamwork.

Course Flow Plan

Week	Subject	Related Preparation
1)	_ Course objectives, rules and assignmentsFoundations of Group Behavior
2)	Personality Factors in Group Behavior
3)	Concepts of ”team” and ”teamwork”
4)	Types of Teams and Teamwork Development Strategies-1
5)	Types of Teams and Teamwork Development Strategies-2
6)	Communication
7)	Power
8)	Quiz
9)	Team Leadership
10)	Conflict management and Negotiation
11)	Motivation
12)	Work Environment
13)	Teamwork and patient safety

Sources

Course Notes / Textbooks:	• Robbins, S. P., Judge, T. A. (2013). Organizational behavior. Pearson.
References:	https://www.ahrq.gov/cpi/about/profile/index.html

Course - Program Learning Outcome Relationship

Course Learning Outcomes	1	2	3	4	5	6
Program Outcomes
1) Using other social sciences and mathematics, they have a broad and interdisciplinary perspective on business and management sciences.
1) Using other social sciences and mathematics, they have a broad and interdisciplinary perspective on business and management sciences.
2) They have knowledge and skills about different functions and interactions of the enterprise.
3) They can use different theoretical approaches to understanding and solving various business problems.
4) Being aware of the needs of society, they use business knowledge to meet these needs.
5) They have knowledge depthly about current problems of Turkey and Global Business World’s
6) They can determine the objectives of the institution in which they are involved, taking into account the market needs and economic conditions.
7) They can solve complex business problems by using various statistical techniques and numerical methods and makes analysis by using statistical programs effectively.
8) They can use a foreign language at least B1 General Level in terms of European Language Portfolio criteria according to the education level of a foreign language.
9) They can develops teamwork, negotiation, leadership and entrepreneurship skills.
10) They have the knowledge of universal ethical values, social responsibility awareness and sufficient level of labor law.
11) They can identify the individual learning needs and carries out studies to correct them by developing positive attitudes about lifelong learning.
12) They can express their ideas and solutions both written and orally, and if required they can present and publish them on both national and international platforms.
13) They use information and communication technologies together with computer software at the advanced level of European Computer Driving License required by the field.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Average	3 Highest

	Program Outcomes	Level of Contribution
1)	Using other social sciences and mathematics, they have a broad and interdisciplinary perspective on business and management sciences.
1)	Using other social sciences and mathematics, they have a broad and interdisciplinary perspective on business and management sciences.
2)	They have knowledge and skills about different functions and interactions of the enterprise.
3)	They can use different theoretical approaches to understanding and solving various business problems.
4)	Being aware of the needs of society, they use business knowledge to meet these needs.
5)	They have knowledge depthly about current problems of Turkey and Global Business World’s
6)	They can determine the objectives of the institution in which they are involved, taking into account the market needs and economic conditions.
7)	They can solve complex business problems by using various statistical techniques and numerical methods and makes analysis by using statistical programs effectively.
8)	They can use a foreign language at least B1 General Level in terms of European Language Portfolio criteria according to the education level of a foreign language.
9)	They can develops teamwork, negotiation, leadership and entrepreneurship skills.
10)	They have the knowledge of universal ethical values, social responsibility awareness and sufficient level of labor law.
11)	They can identify the individual learning needs and carries out studies to correct them by developing positive attitudes about lifelong learning.
12)	They can express their ideas and solutions both written and orally, and if required they can present and publish them on both national and international platforms.
13)	They use information and communication technologies together with computer software at the advanced level of European Computer Driving License required by the field.

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Quizzes	3	% 60
Final	1	% 40
total		% 100
PERCENTAGE OF SEMESTER WORK		% 60
PERCENTAGE OF FINAL WORK		% 40
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Preparation for the Activity	Spent for the Activity Itself	Completing the Activity Requirements	Workload
Course Hours	42	0			0
Quizzes	3	35			105
Final	1	28			28
Total Workload					133