Industrial and Systems Engineering (English)
Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code: UNI310
Course Name: Teamwork in Healthcare
Semester: Fall
Course Credits:
ECTS
5
Language of instruction: English
Course Condition:
Does the Course Require Work Experience?: No
Type of course: University Elective
Course Level:
Bachelor TR-NQF-HE:6. Master`s Degree QF-EHEA:First Cycle EQF-LLL:6. Master`s Degree
Mode of Delivery: E-Learning
Course Coordinator: Dr. Öğr. Üy. BEGÜM YALÇIN
Course Lecturer(s): Assistant Professor Begüm Yalçın
Course Assistants:

Course Objective and Content

Course Objectives: 1. Know the difference between work groups and work teams
2. Describe the main components of effective teamwork
3. Identify the teamwork development process
4. Know the importance of team leadership
5. Describe and use conflict management and negotiation strategies
6. Apply teamwork development strategies to create effective teamwork.
Course Content: Teamwork and basic concepts of team building process, team building and development techniques, roles and role development within the team, effective communication and collaboration within the team.

Learning Outcomes

The students who have succeeded in this course;
1) Know the difference between work groups and work teams
2) Describe the main components of effective teamwork
3) Identify the teamwork development process
4) Know the importance of team leadership
5) Describe and use conflict management and negotiation strategies
6) Apply teamwork development strategies to create effective teamwork.

Course Flow Plan

Week Subject Related Preparation
1) _ Course objectives, rules and assignmentsFoundations of Group Behavior
2) Personality Factors in Group Behavior
3) Concepts of ”team” and ”teamwork”
4) Types of Teams and Teamwork Development Strategies-1
5) Types of Teams and Teamwork Development Strategies-2
6) Communication
7) Power
8) Quiz
9) Team Leadership
10) Conflict management and Negotiation
11) Motivation
12) Work Environment
13) Teamwork and patient safety

Sources

Course Notes / Textbooks: • Robbins, S. P., Judge, T. A. (2013). Organizational behavior. Pearson.
References: https://www.ahrq.gov/cpi/about/profile/index.html

Course - Program Learning Outcome Relationship

Course Learning Outcomes

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2

3

4

5

6

Program Outcomes
1) Acquires sufficient accumulation of knowledge in natural and applied sciences, engineering and technology, and has the ability to design, and identify/formulate/solve problems related to, complex manufacturing and service systems using this knowledge.
2) Possesses the ability to select and apply appropriate methods for analysing integrated systems comprising humans, knowledge, raw materials and energy; to acquire, process and interpret data; and to reach conclusions using her/his engineering skills.
3) Has the ability to select and efficiently use engineering design principles along with appropriate analytical, computational and experimental engineering techniques in order to optimize outputs related to various systems under realistic constraints.
4) Possesses the skills to select from among and efficiently use modern technologies, equipment, software and software languages in applications related to her/his respective field.
5) Possesses the ability to produce industry-focused solutions that are able to contribute to social health, safety and welfare, while being cognizant of global, cultural, societal, economical and environmental matters.
6) Has the awareness to take decisions ethically, professionally and without overlooking her/his legal responsibilities in situations related to her/his professions.
7) Has the awareness about contemporary issues such as sustainability, entrepreneurship and innovation; and the ability to comprehend the impacts of these notions on her/his profession.
8) Has the skills to communicate and make presentations to a level that will allow her/him to effectively make an exchange of information and experience both verbally and in written and with various communities related to her/his area.
9) Is able to use a foreign language at least at B1 level, measured in terms of the European Language Portfolio criterion.
10) In cognizance of life-long learning, possesses the ability to follow and adapt to changes that may arise in her/his field and reflect them into her/his profession.
11) Has the ability to work efficiently in interdisciplinary projects, be open to collaboration and take initiative when necessary, manage risks, plan activities and develop strategies.
12) She has the ability to follow new approaches in the field of human-machine interaction and artificial intelligence and apply them to problems in her field.

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Average 3 Highest
       
Program Outcomes Level of Contribution
1) Acquires sufficient accumulation of knowledge in natural and applied sciences, engineering and technology, and has the ability to design, and identify/formulate/solve problems related to, complex manufacturing and service systems using this knowledge.
2) Possesses the ability to select and apply appropriate methods for analysing integrated systems comprising humans, knowledge, raw materials and energy; to acquire, process and interpret data; and to reach conclusions using her/his engineering skills.
3) Has the ability to select and efficiently use engineering design principles along with appropriate analytical, computational and experimental engineering techniques in order to optimize outputs related to various systems under realistic constraints.
4) Possesses the skills to select from among and efficiently use modern technologies, equipment, software and software languages in applications related to her/his respective field.
5) Possesses the ability to produce industry-focused solutions that are able to contribute to social health, safety and welfare, while being cognizant of global, cultural, societal, economical and environmental matters.
6) Has the awareness to take decisions ethically, professionally and without overlooking her/his legal responsibilities in situations related to her/his professions.
7) Has the awareness about contemporary issues such as sustainability, entrepreneurship and innovation; and the ability to comprehend the impacts of these notions on her/his profession.
8) Has the skills to communicate and make presentations to a level that will allow her/him to effectively make an exchange of information and experience both verbally and in written and with various communities related to her/his area.
9) Is able to use a foreign language at least at B1 level, measured in terms of the European Language Portfolio criterion.
10) In cognizance of life-long learning, possesses the ability to follow and adapt to changes that may arise in her/his field and reflect them into her/his profession.
11) Has the ability to work efficiently in interdisciplinary projects, be open to collaboration and take initiative when necessary, manage risks, plan activities and develop strategies.
12) She has the ability to follow new approaches in the field of human-machine interaction and artificial intelligence and apply them to problems in her field.

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
Quizzes 3 % 60
Final 1 % 40
total % 100
PERCENTAGE OF SEMESTER WORK % 60
PERCENTAGE OF FINAL WORK % 40
total % 100

Workload and ECTS Credit Calculation

Activities Number of Activities Preparation for the Activity Spent for the Activity Itself Completing the Activity Requirements Workload
Course Hours 42 0 0
Quizzes 3 35 105
Final 1 28 28
Total Workload 133