UNI295 Quality Management SystemsIstinye UniversityDegree Programs Political Science and Public AdministrationGeneral Information For StudentsDiploma SupplementErasmus Policy StatementNational Qualifications
Political Science and Public Administration

Preview

Bachelor TR-NQF-HE: Level 6 QF-EHEA: First Cycle EQF-LLL: Level 6

Course Introduction and Application Information

Course Code: UNI295
Course Name: Quality Management Systems
Semester: Spring
Course Credits:
ECTS
5
Language of instruction: Turkish
Course Condition:
Does the Course Require Work Experience?: No
Type of course: University Elective
Course Level:
Bachelor TR-NQF-HE:6. Master`s Degree QF-EHEA:First Cycle EQF-LLL:6. Master`s Degree
Mode of Delivery: Face to face
Course Coordinator: Dr. Öğr. Üy. FAZİLET MIDIK
Course Lecturer(s): Dr. Öğr. Üyesi Fazilet MIDIK
Course Assistants:

Course Objective and Content

Course Objectives: It is aimed to give information about the current Quality Systems and applications needed for the development and dissemination of the understanding of quality.
Course Content: Quality philosophy, basic concepts of quality, techniques, process management, standardization, certification, Strategic Management, Strategic Planning and Quality Concept Connection, Importance of Quality in the Service Sector

Learning Outcomes

The students who have succeeded in this course;
1) Have knowledge about the definition of quality and its development history.
2) Understands the importance of quality management.
3) Can define the basic concepts in quality management.
4) Explore the quality management concepts in Turkey.
5) They understand the importance of standards and have an idea about different standards.
6) Have knowledge about documentation, certification and auditing of quality systems.

Course Flow Plan

Week Subject Related Preparation
1) Quality Concept and History
2) Quality Philosophy
3) Basic Concepts in Quality Management Systems: Quality Control, Quality Assurance and Quality Improvement
4) Quality Management Techniques
5) Quality Management Systems and Standards
6) Quality Standards and Turkey
7) General repetition
8) MIDTERM EXAM
9) Standards
10) Food Standards
11) Occupational Health and Safety Standard
12) Quality System Documentation
12) Quality System Documentation
13) Quality System Certification
14) Quality System Auditing

Sources

Course Notes / Textbooks: Çeşitli kitaplardan derlenmiş ders notları kullanılacaktır.
Lecture notes compiled from various books will be accessed.
References:

Course - Program Learning Outcome Relationship

Course Learning Outcomes

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2

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6

Program Outcomes
1) To have knowledge about the basic theoretical debates in Political Science and Public Administration.
2) To define contemporary developments, approaches and basic concepts in Political Science and Public Administration at national and international level.
3) Relate the interaction of the Department of Political Science and Public Administration with other social sciences (philosophy, history, sociology, law, economy, business).
4) Evaluate and discuss the events in interdisciplinary dimension, acquire knowledge and skills, conduct research using social sciences methods and follow the field.
5) Political and social processes that take place in Turkey and in the world, able to solve problems and the causes of these problems, on the relationship of citizens with political structures reveals scientifically.
6) To design and to prepare scientific studies such as theoretical or experimental projects, reports, articles and theses, either on their own or with others, and uses qualitative and quantitative research techniques related to their field.
7) To use leadership characteristics in Political Science and Public Administration with the awareness of compliance with team work.
8) Develops behavior according to ethics and social values and evaluates what they have learned by deciding what they need and critically question the information they have acquired.
9) Transmits the opinions, thoughts and solutions in Political Science and Public Administration to the related persons and institutions in written and oral form.
10) According to the level of European Language Portfolio, a foreign language is at least A2 for Pre-Bachelor's degree according to the level of education; At least B1 for the License; To be able to use at least C1 and at least C1 General Level for PhD.
11) To be able to use information and communication technologies together with computer software in at least the European Computer Driving License Basic Level (Associate) or Advanced Level (Associate and Associate) required by the department.

Course - Learning Outcome Relationship

No Effect 1 Lowest 2 Average 3 Highest
       
Program Outcomes Level of Contribution
1) To have knowledge about the basic theoretical debates in Political Science and Public Administration. 1
2) To define contemporary developments, approaches and basic concepts in Political Science and Public Administration at national and international level. 1
3) Relate the interaction of the Department of Political Science and Public Administration with other social sciences (philosophy, history, sociology, law, economy, business). 3
4) Evaluate and discuss the events in interdisciplinary dimension, acquire knowledge and skills, conduct research using social sciences methods and follow the field. 3
5) Political and social processes that take place in Turkey and in the world, able to solve problems and the causes of these problems, on the relationship of citizens with political structures reveals scientifically. 3
6) To design and to prepare scientific studies such as theoretical or experimental projects, reports, articles and theses, either on their own or with others, and uses qualitative and quantitative research techniques related to their field. 2
7) To use leadership characteristics in Political Science and Public Administration with the awareness of compliance with team work. 2
8) Develops behavior according to ethics and social values and evaluates what they have learned by deciding what they need and critically question the information they have acquired. 2
9) Transmits the opinions, thoughts and solutions in Political Science and Public Administration to the related persons and institutions in written and oral form. 1
10) According to the level of European Language Portfolio, a foreign language is at least A2 for Pre-Bachelor's degree according to the level of education; At least B1 for the License; To be able to use at least C1 and at least C1 General Level for PhD. 2
11) To be able to use information and communication technologies together with computer software in at least the European Computer Driving License Basic Level (Associate) or Advanced Level (Associate and Associate) required by the department. 2

Assessment & Grading

Semester Requirements Number of Activities Level of Contribution
total %
PERCENTAGE OF SEMESTER WORK % 0
PERCENTAGE OF FINAL WORK %
total %