Oral and Dental Health
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code:

UNI285

Course Name:

Communication Skills

Semester:

Spring

Course Credits:

ECTS

Language of instruction:

Turkish

Course Condition:

Does the Course Require Work Experience?:

Type of course:

University Elective

Course Level:

Associate

TR-NQF-HE:5. Master`s Degree

QF-EHEA:Short Cycle

EQF-LLL:5. Master`s Degree

Mode of Delivery:

E-Learning

Course Coordinator:

Dr. Öğr. Üy. YASEMİN TORUN

Course Lecturer(s):

Dr. Öğr. Üy. Yasemin Torun

Course Assistants:

Course Objective and Content

Course Objectives:

The aim of this course is to enable the student to understand and effectively use the communication process, to have basic competencies in oral and written communication, to increase self-expression and communication skills, to learn to take an effective role in groups and teams and to develop the ability to communicate effectively.

Course Content:

At the end of this course, the student; the concept of communication, the importance of communication in human relations and factors affecting communication, basic characteristics and needs of human beings, effective communication methods, group dynamics and communication in groups, therapeutic communication, basics of professional communication and professional communication skills, communication skills with individuals and groups in special situations.

Learning Outcomes

The students who have succeeded in this course;
1) Defines human, self-knowledge, communication, professional communication, conflict and anger concepts.
2) Explains how the communication process works.
3) Learn verbal and non-verbal communication methods.
4) Gains basic skills to communicate effectively in daily and professional life.
5) Apply assertive behavior, effective anger and conflict management strategies, helpful communication skills in social and professional life.
6) Develop workforce skills that will ensure their employability.

Course Flow Plan

Week	Subject	Related Preparation
1)	Introduction & Syllabus Presentation INTRODUCTION (The importance of communication, course content and expectations)
2)	Communication process and its elements
3)	Communication process and its elements - continued
4)	Types and Models of Communication
5)	Types and Models of Communication - continued
6)	Perceptions and Errors in Communication
7)	Attitudes in Communication
8)	Emotions in Communication
9)	Personality in Communication
10)	Communication through Touch
11)	Basic Principles of Professional Communication
12)	Effective Communication Skills 1 (Issues of the Self and the Johari Window)
13)	Effective Communication Skills 2 (Humor, Gossip, Opposition, Political Skills)
14)	In-Group Communication
15)	Final Week

Sources

Course Notes / Textbooks:

İnci Çınarlı, Sağlık İletişimi ve Medya, Ankara: Nobel Yay.
Dağ., 2008. - Aysel Aziz, İletişime Giriş, Hiberlin, 2016.
Judith Lazar, İletişim Bilimi, çev. Cengiz Anık, Vadi Yayınları, Ankara
Hasan Tutar, Kemal Yılmaz, Genel İletişim Kavram ve Modeller, Seçkin Yay. Ankara 2008
Oskay, Ünsal. İletişimin ABC’si, İstanbul: İnkılâp Yayınevi, 2014
Michel Bourse ve Halime.Yücel, İletişim Bilimlerinin Serüveni, İstanbul: Ayrıntı Yay., 2012
Marziye İlhan, Sağlık Çalışanlarının İletişimi, İstanbul: Beta Bas. Yay. Dağ., 2018
Ders sunumları ve notları

References:

Course - Program Learning Outcome Relationship

Course Learning Outcomes	1	2	3	4	5	6
Program Outcomes
1) He/ She has a basic level of theoretical and practical knowledge about oral and dental health.
2) He/ She knows and applies the ethical principles and rules in the field.
3) He/ She participate in sterilization and disinfection studies.
4) He/ She carries out the assigned task independently by using its basic knowledge about oral and dental health field and when it encounters an unpredictable situation, he/she takes responsibility and develops solutions.
5) He/ She has the awareness of lifelong learning and directs his/her education to an advanced level of education in the same field or to a profession at the same level.
6) He/ She evaluates the basic knowledge and skills acquired in the field of Oral and Dental Health with a critical approach; determine learning needs and direct their learning.
7) He/ She is sensitive to the events on the agenda of the community and the world about Oral and Dental Health and follows the developments, informs the related persons and institutions by using the basic knowledge and skills in these subjects.
8) He/ She communicates effectively,
9) He/ She follows information in the field by using a foreign language at least at the level of European Language Portfolio A2 General Level.
10) He/ She use computer software and information and communication technologies at the basic level of European Computer Driving License required by the field.
11) He/ She contributes to social, scientific, cultural and ethical values in the stages of collecting, interpreting, applying and announcing the data related to Oral and Dental Health field.
12) He/ She behaves and participates in the quality management and processes.
13) He/ She has enough awareness about individual and public health, environmental protection and occupational safety.
14) He/ She develops himself/ herself by following the developments in science and technology related to his field with the awareness of the necessity of lifelong learning.
15) His/ Her appearance, attitude, attitude and behavior make it an example for society.
16) Has basic theoretical and applied knowledge about Oral and Dental Health. Knows the ethical principles and rules of oral and dental health.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Average	3 Highest

	Program Outcomes	Level of Contribution
1)	He/ She has a basic level of theoretical and practical knowledge about oral and dental health.
2)	He/ She knows and applies the ethical principles and rules in the field.
3)	He/ She participate in sterilization and disinfection studies.
4)	He/ She carries out the assigned task independently by using its basic knowledge about oral and dental health field and when it encounters an unpredictable situation, he/she takes responsibility and develops solutions.
5)	He/ She has the awareness of lifelong learning and directs his/her education to an advanced level of education in the same field or to a profession at the same level.
6)	He/ She evaluates the basic knowledge and skills acquired in the field of Oral and Dental Health with a critical approach; determine learning needs and direct their learning.
7)	He/ She is sensitive to the events on the agenda of the community and the world about Oral and Dental Health and follows the developments, informs the related persons and institutions by using the basic knowledge and skills in these subjects.
8)	He/ She communicates effectively,
9)	He/ She follows information in the field by using a foreign language at least at the level of European Language Portfolio A2 General Level.
10)	He/ She use computer software and information and communication technologies at the basic level of European Computer Driving License required by the field.
11)	He/ She contributes to social, scientific, cultural and ethical values in the stages of collecting, interpreting, applying and announcing the data related to Oral and Dental Health field.
12)	He/ She behaves and participates in the quality management and processes.
13)	He/ She has enough awareness about individual and public health, environmental protection and occupational safety.
14)	He/ She develops himself/ herself by following the developments in science and technology related to his field with the awareness of the necessity of lifelong learning.
15)	His/ Her appearance, attitude, attitude and behavior make it an example for society.
16)	Has basic theoretical and applied knowledge about Oral and Dental Health. Knows the ethical principles and rules of oral and dental health.

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Quizzes	2	% 30
Homework Assignments	1	% 30
Final	1	% 40
total		% 100
PERCENTAGE OF SEMESTER WORK		% 60
PERCENTAGE OF FINAL WORK		% 40
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Preparation for the Activity	Spent for the Activity Itself	Completing the Activity Requirements	Workload
Course Hours	14	0	3		42
Quizzes	14	0	1		14
Midterms	7	0	1		7
Final	14	0	3		42
Total Workload					105