First Aid and Emergency (Evening Education) | |||||
Associate | TR-NQF-HE: Level 5 | QF-EHEA: Short Cycle | EQF-LLL: Level 5 |
Course Code: | UNI285 | ||||
Course Name: | Communication Skills | ||||
Semester: | Spring | ||||
Course Credits: |
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Language of instruction: | Turkish | ||||
Course Condition: | |||||
Does the Course Require Work Experience?: | No | ||||
Type of course: | University Elective | ||||
Course Level: |
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Mode of Delivery: | E-Learning | ||||
Course Coordinator: | Dr. Öğr. Üy. YASEMİN TORUN | ||||
Course Lecturer(s): | Dr. Öğr. Üy. Yasemin Torun | ||||
Course Assistants: |
Course Objectives: | The aim of this course is to enable the student to understand and effectively use the communication process, to have basic competencies in oral and written communication, to increase self-expression and communication skills, to learn to take an effective role in groups and teams and to develop the ability to communicate effectively. |
Course Content: | At the end of this course, the student; the concept of communication, the importance of communication in human relations and factors affecting communication, basic characteristics and needs of human beings, effective communication methods, group dynamics and communication in groups, therapeutic communication, basics of professional communication and professional communication skills, communication skills with individuals and groups in special situations. |
The students who have succeeded in this course;
1) Defines human, self-knowledge, communication, professional communication, conflict and anger concepts. 2) Explains how the communication process works. 3) Learn verbal and non-verbal communication methods. 4) Gains basic skills to communicate effectively in daily and professional life. 5) Apply assertive behavior, effective anger and conflict management strategies, helpful communication skills in social and professional life. 6) Develop workforce skills that will ensure their employability. |
Week | Subject | Related Preparation |
1) | Introduction & Syllabus Presentation INTRODUCTION (The importance of communication, course content and expectations) | |
2) | Communication process and its elements | |
3) | Communication process and its elements - continued | |
4) | Types and Models of Communication | |
5) | Types and Models of Communication - continued | |
6) | Perceptions and Errors in Communication | |
7) | Attitudes in Communication | |
8) | Emotions in Communication | |
9) | Personality in Communication | |
10) | Communication through Touch | |
11) | Basic Principles of Professional Communication | |
12) | Effective Communication Skills 1 (Issues of the Self and the Johari Window) | |
13) | Effective Communication Skills 2 (Humor, Gossip, Opposition, Political Skills) | |
14) | In-Group Communication | |
15) | Final Week |
Course Notes / Textbooks: | İnci Çınarlı, Sağlık İletişimi ve Medya, Ankara: Nobel Yay. Dağ., 2008. - Aysel Aziz, İletişime Giriş, Hiberlin, 2016. Judith Lazar, İletişim Bilimi, çev. Cengiz Anık, Vadi Yayınları, Ankara Hasan Tutar, Kemal Yılmaz, Genel İletişim Kavram ve Modeller, Seçkin Yay. Ankara 2008 Oskay, Ünsal. İletişimin ABC’si, İstanbul: İnkılâp Yayınevi, 2014 Michel Bourse ve Halime.Yücel, İletişim Bilimlerinin Serüveni, İstanbul: Ayrıntı Yay., 2012 Marziye İlhan, Sağlık Çalışanlarının İletişimi, İstanbul: Beta Bas. Yay. Dağ., 2018 Ders sunumları ve notları |
References: | İnci Çınarlı, Sağlık İletişimi ve Medya, Ankara: Nobel Yay. Dağ., 2008. - Aysel Aziz, İletişime Giriş, Hiberlin, 2016. Judith Lazar, İletişim Bilimi, çev. Cengiz Anık, Vadi Yayınları, Ankara Hasan Tutar, Kemal Yılmaz, Genel İletişim Kavram ve Modeller, Seçkin Yay. Ankara 2008 Oskay, Ünsal. İletişimin ABC’si, İstanbul: İnkılâp Yayınevi, 2014 Michel Bourse ve Halime.Yücel, İletişim Bilimlerinin Serüveni, İstanbul: Ayrıntı Yay., 2012 Marziye İlhan, Sağlık Çalışanlarının İletişimi, İstanbul: Beta Bas. Yay. Dağ., 2018 Ders sunumları ve notları |
Course Learning Outcomes | 1 |
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Program Outcomes | |||||||||||||||
1) Students will be able to use the basic knowledge, skills, competencies and experiences gained from the basic theoretical and practical courses supported by the course materials, application tools, information technologies and other resources, which contain up-to-date information in the field of First Aid and Emergency Assistance. | |||||||||||||||
2) In case of emergencies such as sudden illness, emergency birth, accident, disaster or injury, it reaches the scene quickly, evaluates the situation together with the doctor, if necessary, makes the first intervention, provides the appropriate position for the patients or the wounded during the patient transport and provides the proper transportation to the appropriate hospital emergency service. | |||||||||||||||
3) Using the basic knowledge of the First and Emergency Assistance area, it carries out a task independently. | |||||||||||||||
4) Using the knowledge and skills acquired in the first and Emergency Assistance area, informs the relevant people and institutions by using the communication network correctly and rapidly in all stages of his duty, and transfers his ideas and solutions to the problems in written and / or verbally. | |||||||||||||||
5) In order to solve unforeseen complex problems encountered in the applications related to First Aid and Emergency Assistance, the team acts in a harmonious manner within the team and acts in accordance with the quality management and processes and takes individual responsibility when necessary. | |||||||||||||||
6) Communicates effectively with written and / or verbal communication with colleagues, patients and relatives, physicians and all other health professionals and has the ability to work effectively with different disciplines. | |||||||||||||||
7) Recognize the institutions and organizations within the health system; As an individual working in the field of First Aid and Emergency Assistance, he / she knows the laws, regulations and legislation related to his / her duties, rights and responsibilities and acts accordingly. | |||||||||||||||
8) He/She has the awareness of lifelong learning and directs its education to an advanced level of education in the same field or to a profession at the same level. | |||||||||||||||
9) Contributes to projects and activities for the social environment in which he lives with a sense of social responsibility. | |||||||||||||||
10) By using the knowledge and knowledge about the structure, properties, usage areas and legal regulations of medical devices used in health field; use this information in research, development and follow-up of technological developments. | |||||||||||||||
11) In case of emergency aid, he / she has the knowledge and skills to keep calm, fast, serial and correct at the scene and to maintain and maintain the physical, social and mental health of both the patient and himself. | |||||||||||||||
12) He/She follows information in the field by using a foreign language at least at the level of European Language Portfolio A2 General Level. | |||||||||||||||
13) Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field. | |||||||||||||||
14) Knows the measures for occupational diseases and accidents and applies the principles of Occupational Health and Safety in these cases. | |||||||||||||||
15) They act in accordance with quality management and processes. |
No Effect | 1 Lowest | 2 Average | 3 Highest |
Program Outcomes | Level of Contribution | |
1) | Students will be able to use the basic knowledge, skills, competencies and experiences gained from the basic theoretical and practical courses supported by the course materials, application tools, information technologies and other resources, which contain up-to-date information in the field of First Aid and Emergency Assistance. | |
2) | In case of emergencies such as sudden illness, emergency birth, accident, disaster or injury, it reaches the scene quickly, evaluates the situation together with the doctor, if necessary, makes the first intervention, provides the appropriate position for the patients or the wounded during the patient transport and provides the proper transportation to the appropriate hospital emergency service. | |
3) | Using the basic knowledge of the First and Emergency Assistance area, it carries out a task independently. | |
4) | Using the knowledge and skills acquired in the first and Emergency Assistance area, informs the relevant people and institutions by using the communication network correctly and rapidly in all stages of his duty, and transfers his ideas and solutions to the problems in written and / or verbally. | |
5) | In order to solve unforeseen complex problems encountered in the applications related to First Aid and Emergency Assistance, the team acts in a harmonious manner within the team and acts in accordance with the quality management and processes and takes individual responsibility when necessary. | |
6) | Communicates effectively with written and / or verbal communication with colleagues, patients and relatives, physicians and all other health professionals and has the ability to work effectively with different disciplines. | |
7) | Recognize the institutions and organizations within the health system; As an individual working in the field of First Aid and Emergency Assistance, he / she knows the laws, regulations and legislation related to his / her duties, rights and responsibilities and acts accordingly. | |
8) | He/She has the awareness of lifelong learning and directs its education to an advanced level of education in the same field or to a profession at the same level. | |
9) | Contributes to projects and activities for the social environment in which he lives with a sense of social responsibility. | |
10) | By using the knowledge and knowledge about the structure, properties, usage areas and legal regulations of medical devices used in health field; use this information in research, development and follow-up of technological developments. | |
11) | In case of emergency aid, he / she has the knowledge and skills to keep calm, fast, serial and correct at the scene and to maintain and maintain the physical, social and mental health of both the patient and himself. | |
12) | He/She follows information in the field by using a foreign language at least at the level of European Language Portfolio A2 General Level. | |
13) | Uses information and communication technologies together with computer software at the basic level of at least European Computer Driving License required by the field. | |
14) | Knows the measures for occupational diseases and accidents and applies the principles of Occupational Health and Safety in these cases. | |
15) | They act in accordance with quality management and processes. |
Semester Requirements | Number of Activities | Level of Contribution |
Quizzes | 2 | % 30 |
Homework Assignments | 1 | % 30 |
Final | 1 | % 40 |
total | % 100 | |
PERCENTAGE OF SEMESTER WORK | % 60 | |
PERCENTAGE OF FINAL WORK | % 40 | |
total | % 100 |
Activities | Number of Activities | Preparation for the Activity | Spent for the Activity Itself | Completing the Activity Requirements | Workload | ||
Course Hours | 14 | 0 | 3 | 42 | |||
Quizzes | 14 | 0 | 1 | 14 | |||
Midterms | 7 | 0 | 1 | 7 | |||
Final | 14 | 0 | 3 | 42 | |||
Total Workload | 105 |