Aircraft Technology Preview
Associate	TR-NQF-HE: Level 5	QF-EHEA: Short Cycle	EQF-LLL: Level 5

Course Introduction and Application Information

Course Code:

UNI285

Course Name:

Communication Skills

Semester:

Fall

Course Credits:

ECTS

Language of instruction:

Turkish

Course Condition:

Does the Course Require Work Experience?:

Type of course:

University Elective

Course Level:

Associate

TR-NQF-HE:5. Master`s Degree

QF-EHEA:Short Cycle

EQF-LLL:5. Master`s Degree

Mode of Delivery:

E-Learning

Course Coordinator:

Dr. Öğr. Üy. YASEMİN TORUN

Course Lecturer(s):

Dr. Öğr. Üy. Yasemin Torun

Course Assistants:

Course Objective and Content

Course Objectives:

The aim of this course is to enable the student to understand and effectively use the communication process, to have basic competencies in oral and written communication, to increase self-expression and communication skills, to learn to take an effective role in groups and teams and to develop the ability to communicate effectively.

Course Content:

At the end of this course, the student; the concept of communication, the importance of communication in human relations and factors affecting communication, basic characteristics and needs of human beings, effective communication methods, group dynamics and communication in groups, therapeutic communication, basics of professional communication and professional communication skills, communication skills with individuals and groups in special situations.

Learning Outcomes

The students who have succeeded in this course;
1) Defines human, self-knowledge, communication, professional communication, conflict and anger concepts.
2) Explains how the communication process works.
3) Learn verbal and non-verbal communication methods.
4) Gains basic skills to communicate effectively in daily and professional life.
5) Apply assertive behavior, effective anger and conflict management strategies, helpful communication skills in social and professional life.
6) Develop workforce skills that will ensure their employability.

Course Flow Plan

Week	Subject	Related Preparation
1)	Introduction & Syllabus Presentation INTRODUCTION (The importance of communication, course content and expectations)
2)	Communication process and its elements
3)	Communication process and its elements - continued
4)	Types and Models of Communication
5)	Types and Models of Communication - continued
6)	Perceptions and Errors in Communication
7)	Attitudes in Communication
8)	Emotions in Communication
9)	Personality in Communication
10)	Communication through Touch
11)	Basic Principles of Professional Communication
12)	Effective Communication Skills 1 (Issues of the Self and the Johari Window)
13)	Effective Communication Skills 2 (Humor, Gossip, Opposition, Political Skills)
14)	In-Group Communication
15)	Final Week

Sources

Course Notes / Textbooks:

İnci Çınarlı, Sağlık İletişimi ve Medya, Ankara: Nobel Yay.
Dağ., 2008. - Aysel Aziz, İletişime Giriş, Hiberlin, 2016.
Judith Lazar, İletişim Bilimi, çev. Cengiz Anık, Vadi Yayınları, Ankara
Hasan Tutar, Kemal Yılmaz, Genel İletişim Kavram ve Modeller, Seçkin Yay. Ankara 2008
Oskay, Ünsal. İletişimin ABC’si, İstanbul: İnkılâp Yayınevi, 2014
Michel Bourse ve Halime.Yücel, İletişim Bilimlerinin Serüveni, İstanbul: Ayrıntı Yay., 2012
Marziye İlhan, Sağlık Çalışanlarının İletişimi, İstanbul: Beta Bas. Yay. Dağ., 2018
Ders sunumları ve notları

References:

Course - Program Learning Outcome Relationship

Course Learning Outcomes	1	2	3	4	5	6
Program Outcomes
1) To have theoretical and practical knowledge at the basic level supported by textbooks, application tools and other sources with current knowledge in the field based on the qualifications gained at the secondary level.
2) To gain the ability to use the theoretical and practical knowledge at the basic level in the same field at an advanced level or at the same level. To be able to interpret and evaluate data, to define problems, to analyze and to develop solutions based on evidence, by using basic knowledge and skills acquired in the field.
3) -To be able to transfer his / her thoughts at the level of basic knowledge and skills related to his / her field through written and verbal communication. -To be able to share his / her thoughts and solutions to the problems related to his / her field with experts and non-experts. -To be able to follow information in his / her field and communicate with his / her colleagues by using a foreign language at least at a level of European Language Portfolio A2 General Level. -To be able to use information and communication technologies together with computer software at the basic level of European Computer Driving License required by the field.
4) -To be able to evaluate the basic knowledge and skills acquired in the field with a critical approach, to determine and meet the learning needs. -To be able to direct his / her education to an advanced education level in the same field or to a profession at the same level. -Gaining consciousness of lifelong learning.
5) -To have social, scientific, cultural and ethical values in the stages of gathering, applying and announcing the results related to the field. -To have sufficient consciousness about the universality of social rights, social justice, quality and cultural values, environmental protection, occupational health and safety.
6) -To be able to conduct a basic level study independently. -To be able to take responsibility as a team member to solve unforeseen complex problems encountered in the applications related to the field. -To be able to carry out activities for the development of employees working under their responsibility within the framework of a project.

Course - Learning Outcome Relationship

No Effect	1 Lowest	2 Average	3 Highest

	Program Outcomes	Level of Contribution
1)	To have theoretical and practical knowledge at the basic level supported by textbooks, application tools and other sources with current knowledge in the field based on the qualifications gained at the secondary level.
2)	To gain the ability to use the theoretical and practical knowledge at the basic level in the same field at an advanced level or at the same level. To be able to interpret and evaluate data, to define problems, to analyze and to develop solutions based on evidence, by using basic knowledge and skills acquired in the field.
3)	-To be able to transfer his / her thoughts at the level of basic knowledge and skills related to his / her field through written and verbal communication. -To be able to share his / her thoughts and solutions to the problems related to his / her field with experts and non-experts. -To be able to follow information in his / her field and communicate with his / her colleagues by using a foreign language at least at a level of European Language Portfolio A2 General Level. -To be able to use information and communication technologies together with computer software at the basic level of European Computer Driving License required by the field.
4)	-To be able to evaluate the basic knowledge and skills acquired in the field with a critical approach, to determine and meet the learning needs. -To be able to direct his / her education to an advanced education level in the same field or to a profession at the same level. -Gaining consciousness of lifelong learning.
5)	-To have social, scientific, cultural and ethical values in the stages of gathering, applying and announcing the results related to the field. -To have sufficient consciousness about the universality of social rights, social justice, quality and cultural values, environmental protection, occupational health and safety.
6)	-To be able to conduct a basic level study independently. -To be able to take responsibility as a team member to solve unforeseen complex problems encountered in the applications related to the field. -To be able to carry out activities for the development of employees working under their responsibility within the framework of a project.

Assessment & Grading

Semester Requirements	Number of Activities	Level of Contribution
Quizzes	2	% 30
Homework Assignments	1	% 30
Final	1	% 40
total		% 100
PERCENTAGE OF SEMESTER WORK		% 60
PERCENTAGE OF FINAL WORK		% 40
total		% 100

Workload and ECTS Credit Calculation

Activities	Number of Activities	Preparation for the Activity	Spent for the Activity Itself	Completing the Activity Requirements	Workload
Course Hours	14	0	3		42
Quizzes	14	0	1		14
Midterms	7	0	1		7
Final	14	0	3		42
Total Workload					105